This company provides great service from the first phone call to their truck backing out of the…read moredriveway. They have come to our rescue several times and they are professional, efficient and after they fix the problem they always leave the area looking better than before. In my opinion they always go above and beyond and we have never been disappointed.

From the owner: Hickman Plumbing, Heating and Air Conditioning specializes in the comfort of your home...whether…read moreit's new construction, residential, install or maintenance, we can help you! We also offer a home energy inspection to find out just how efficient your existing system is performing and offer solutions to maximize it.

I needed several underhouse air ducts replaced that had to be finished in 3 days as my original…read morescheduled worker informed me that they were unable to complete the task as agreed. Star Mechanical told me they could send help a day later and to give me an estimate and that they would come prepared to do the work with my consent. Star Mechanical was very fair with their price and did an excellent job as well as cleaning up all the mess and carrying it away. I will call Star Mechanical with all my a/c needs.

AHS assigned this company to fix my AC unit. Made an appointment for a week later with Carol. Her…read morepreferred means of contact is via text. The work window was from 10am to 2pm. I called after 3pm and on the second attempt she answered and said she wasn't able to reach the tech when she tried earlier, so she will contact me via text. Did not hear from anyone. Cancelled service via AHS.

Had Steve come to the house for work on well pump. He was very thorough in diagnosing the issue,…read moretesting the pump, discussing the options, and making the necessary repairs. He also gave me several suggestions and recommendations on things to look for in the future. Highly recommended for well pump issues.

When they come to do work they're competent and professional. The issue is trying to get an…read moreappointment in the first place. Despite having a contract for twice annual inspections and services, which we've already paid for, they keep pushing our appointment back by 4 weeks at a time. I realize this is a busy time of year for them but as loyal customers that have spent thousands with them, we're put at the bottom of the list. They offered to push back our contract dates in case our next appointment (one month from now) gets pushed again. What's the point in even having an agreement with them if they never get to our house? Strongly recommend looking elsewhere for your geothermal needs. A company that can't keep appointments with loyal customers is not worth working with.

Brandon from Art Newsome saved the day again! Last time we were without heat, he had to replace a…read morebroken wifi panel that fixed everything. This time, he arrived within an hour after I called in to say our furnace was not producing heat. He discovered spiderwebs inside the outdoor heat pump had blocked the transmission of data from the heat pump to the furnace. A first for me! He, of course, had seen it before. Once he had cleaned out all the webbing from the inside of the heat pump, the pump came back to life, and we had heat again. Art Newsome is the greatest HVAC company. They respond immediately and have prices that are very reasonable. And Brandon is the best: he's friendly, experienced, knowledgeable, and efficient.

misleading website. I called on a Friday morning requesting an emergency service for my AC unit and…read morewas told they do not service my area (Suffolk, VA) when the website does a great job at thoroughly explaining all of the services they provide in the Suffolk area for over 40 years. Smh