Mr. Wright, Son & Staff just replaced my 14+ yr. old Carrier Systems with new Rhemm Systems…read more It seems that my old systems were only running on electric emergency heat, which had little to no Freon! This caused an extremely high electric bill and a terribly dry house. Wright's quickly solved the problem and ordered the two new systems. In just a short time, on a bitter cold 30° day, they had them in place and running beautifully! Thank you, Mr. Wright, Son & Staff, my house is cozy again!

Mr Wright is honest, responsive and knowledgeable. He had our new unit on site within a day…read more Strongly recommend this local small business!

If you're having any problems at all with your air conditioner, this is the place to call!! Bob is…read moreAWESOME!! My A/C unit went out on Friday, I called, and they were here within the hour to check it out. They told me that my compressor had gone bad, and unfortunately, since it was late Friday afternoon, it would be Monday morning before they could get a new one to replace it. Bob felt so bad that we were going to have to go all weekend with no A/C that he decided to give us FREE tickets to go see the biggest NASCAR race of the season at Langley Speedway on Saturday!! If that wasn't enough, he even invited us to come up into the skybox and watch the second half of the race with him!! It was SO much fun, my son LOVED every minute of it! Monday came around, and while they were installing my new compressor as planned, they found pieces of metal in the copper pipes, which could have possibly caused the new compressor to be ruined immediately. Instead of just ignoring that and continuing with the replacement, Bob went through the trouble of making sure it was taken care of and done properly. After some investigation and a few phone calls, he ended up getting us a brand-new replacement unit from the manufacturer since the issue was their fault. They installed the new unit the very next day, and we've had nice, cold A/C ever since. :) Seriously, it was a great experience all around working with these guys!! We'll definitely be using them for any and all future HVAC issues, and I would recommend them to everyone!!

I am so glad I waited on Silva to service my system they are prompt, professional, and get the job…read moredone right, they were in and out and explained to me what they actually doing, I highly recommend this company to anyone for their heating and servicing needs!

I needed a new AC unit for my townhome, and after having a few companies inspect my old unit, the…read morebest option was to replace it. I chose to work with Terrance because he was eager to secure my business and promised to complete the job quickly. To be clear, Terrance does not perform the work himself--he contracts everything out. He even lowered the price slightly, which seemed like a good deal at first. However, when it came time to pay, he added "taxes," which brought the price right back to what it was before he offered the discount. There was also no clear scheduling process, no courtesy calls, and no text notifications before workers arrived. For example, one day I came home from work and minutes later someone rang my doorbell saying they were there to take measurements--without any prior notice. When the installation took place, I was at work and again received no call to let me know what time to expect them. After the unit was installed on July 11, I had to follow up myself to ensure I had all necessary paperwork for warranty purposes. The installers also left behind a large box from packaging and what appeared to be a part from my old unit. Since installation, I have been trying to reach Terrance about follow-up concerns. I have sent multiple texts with no response and only received a reply after I called and left a message--18 days later. Based on my experience, I cannot recommend Terrance. His business practices are extremely unprofessional, from poor communication to lack of customer follow-up. I strongly suggest looking elsewhere for a contractor who values professionalism and customer service.

I called this company when my AC broke down in the middle of a scorching July heatwave. Two…read moretechnicians arrived, and within five minutes, they told me I'd need to replace the entire HVAC system and gave me a price on the spot. I told them I wanted to get a second opinion and some additional quotes. Later, I discovered they had taken the power disconnect breaker with them and then blocked my number when I called to ask for its return. I ended up calling Smiley's Heating and Cooling, who saved the day. Turns out, the problem was simply a loose power line under the house. The first company had stolen my power disconnect, which I had to replace for $500. This company is nothing more than a group of con artists, more interested in selling a whole new system than actually fixing the issue. Avoid them at all costs.

Ken Johnson Electrical Service & Repair wholeheartedly endorses Griffin Air LLC. Fast response…read moretimes, accurate diagnosis and repair. Clean and professional installation. Commitment to quality work and customer satisfaction. These are all hallmarks of Griffin Air. Josh Griffin is the only HVAC company we refer. Ken Johnson, Owner Ken Johnson Electrical Service & Repair

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

Tommy Quick, is responsive, and lives up to his name when it comes to fixing things...he is QUICK!…read more He has worked on my AC and heat with all our homes! Seems like every home I buy I have old units and always needs some sort of work. We have always taken advice from him...He is full of knowledge when it comes to our systems. We just bought a new home and the units were original, and he has already fixed our system during the summer and it is now winter and it is time to upgrade one of our units. I highly recommend Mr. Quick if you want things done right.

My air conditioner was not working and a friend of ours recommended Tommy Quick. We called him and…read morehe showed up about an hour later. He informed us that we would need to have the evaporator coil replaced. He said he would work up an estimate and call us later. When he called he informed us that the evaporator coil was still under warranty. He checked on the warranty without us asking. We paid for the labor and the refrigerant but not the evaporator coil. He saved us several thousand dollars. A day later the AC stopped working again and we called him back to see what was wrong. He explained that a capillary tube was leaking and that caused the refrigerant to leak out. He made the repair and told us that there was no charge for the repair because he said it could have possibly been done during the installation of the evaporator coil. Tommy Quick's integrity and honesty is exceptional. I have already recommended him to some of the people I work with and will continue to recommend him. Quick Heating and Air will be my first call when I have any issues with my heating and air.

These guys are CROOKS! Do not use them. They are dishonest!…read more Mark, the technician, shorted power on my Carrier heat pump when servicing the fan motor (a $250 item). It caused $1381 in damage, to control board, thermostat, and furnace controller. Mark documented on the work order that the system worked when he arrived, but now needed replacing. The company refused to accept any responsible and even refuses to have anyone talk with me about the problem!. Michelle, the extremely rude phone lady, screens my calls to trash. I had to pay another HVAC company almost $1,400 to fix their Damage - on top of the simple $250 fan motor that was the original issue.

BEWARE FELLOW USAF RETIREES & SR CITIZENS…read more This company ripped me off. I dispatched for them to come are why my thermostat was not responding to my A.C. The came and told me I needed a new a.c. Unit they came back 6 weeks later and installed the new unit . Before they turned it on they asked for my payment which I stupidly handed over. The unit would not start. They quickly ascertained that I only needed a new thermostat. Exactly what the original call was for. Then they told me the new unit was missing heat strips which they would be back to install. They never returned. They said they didn't want the business. After I already paid in full. Now I have to pay a reputable company to come clean up their shortfall. Run from this company.

I have a geothermal closed loop system. After trying two other service companies that both failed…read moreto properly fix my problems I finally found Morgan! I can't recommend him enough! Fusion has been a great company to work with but Morgan is the smartest, fairest and kindest technician! Thank you Morgan

This was the 3rd time I have used Fusion, all for different reasons. I will never use another…read morecompany! Always fast, pleasant, honest and as a single female, I'm thankful they have never attempted to upsell with service not needed. Thank you Jose for getting us cooled off in record time! C Delaney, Chesapeake