I was lied to about my insurance being in network. Scammed for my first appointment making me pay…read morefor both my cleaning and exam, when they knew that the first exam was free to new patients. When this problem was addressed to many different employees, the blame was continuedly passed on to a different employee. At one point, the excuse of employees who are younger in age was used. Implying that a young employees cannot be skilled at their job.

Do not go here! This is nothing but bait n switch, they do not take insurance but will lure you in…read morewith 'free' xrays, which are not free. I did not know at the time when I went for the consult that they didn't take insurance. My daughter is writhing in pain from impacted wisdom teeth and I had to find an oral surgeon that DOES take insurance. Westermeier will not even give a referral, however Christina in the office told me she would send the xrays to me and the new surgeon via email. Well, I still needed to get the referral piece so I had to make a separate appointment with a local dentist in the Falls who can see my daughter tomorrow. They asked if I had xrays to send to them to speed up the process. I called back to Westermeier to ask that they send them to the dentist so I can get the referral and now Lynn tells me that Christina is 'new' and didn't know the policy and that they would not send me the xrays unless I paid $199! I told her I had been talking to Christina and she was going to send them and Lynn said she 'made a mistake.' It's really not my fault that someone is giving out wrong information but Christina also knew the dire situation we were in to try and get her teeth done. She even sent me the Hipaa form so she could release them to me. Not only is this practice cruel when telling them that my daughter was laying in pain with the impacted teeth, but they held a referral and now the xrays hostage, causing us all this unnecessary calling, trying to get appointments and running around to help her. Big deal if they give xrays for free! They only take cash payments so sure, throwing in xrays seems like a great deal but who in their right mind would pay out of pocket if they have insurance? Give me $10k and I'll figure out a way to get you xrays too! These people are horrible. I cannot believe the lack of compassion or kindness as I was crying on the phone begging them to help my daughter. Shame on them!!!!

Our confidence in Dr Michael McCormick's skill as a dentist is extremely high. We have been coming…read moreto Dr. McCormick since he opened this Practice. His office is always extremely professional, the pricing is very fair, and they're always willing to submit your claims to your insurance company.

From the owner: Michael S. McCormick, D.M.D. LLC is a general dentistry office, however Michael McCormick, D.M.D.,…read moreFAGD specializes in Sleep, TMD and Orthodontic treatment for patients.

We came here on multiple recommendations and have been extremely happy with the organized…read morecommunication, easy appointments and care. Both Dr. Dusel and Dr. Hietanen were very detail oriented with their explanation of what our daughters ' recommended treatment plan would look like. Top notch front desk staff!!

From the owner: Looking for a trusted orthodontist in Orchard Park, New York? At Orthodontists Associates of…read moreWestern New York, we create healthy, beautiful smiles for children, teens, and adults. Our doctors, Dominic A. Colarusso Jr., Steven J. Hietanen, Andrew J. Dusel, Kevin Hanley, and Benjamin Hietanen, provide advanced orthodontic care using state-of-the-art technology and personalized treatment plans. From early treatment for kids to braces and clear aligners, our Dunkirk office delivers precise, comfortable, and effective care in a welcoming environment. Schedule your free consultation today and take the first step toward a confident new smile.

If I could give Dr. Koch ten stars, I would! My 17-year-old son just got his braces off, and his…read moreteeth look amazing! When we started this process, my son had two adult teeth that hadn't dropped down because they were completely horizontal. We didn't know if it was even a possibility to have those teeth come down and be in place, but Dr. Koch was able to do it (albeit with the help of an oral surgeon who was able to place a hook on one of the teeth so Dr. Koch could slowly draw it down). For the first time since he was a little boy, my son has a beautiful smile, thanks to Dr. Koch. He and the rest of the wonderful people in the practice have been great from day 1. I can't recommend them highly enough!

Two of my sons have been seeing Dr. Koch for a couple of years now and we have been so happy with…read morethe care that today- when my 18 year old got his braces removed- I got a consultation for Invisalign! The staff and Dr. Koch are knowledgeable, kind, helpful, and accommodating. I would not hesitate to recommend them to anyone!

Update to original review posted on April 10, 2025 re: complimentary consultation…read more Previously, a review was left expressing concerns about a consultation fee. The office, particularly Dr. Tyska addressed the situation. Consultations are complimentary, and the fee was promptly refunded. Dr. Tyska and his assistant Kristen showed genuine concern and listened to feedback, demonstrating a commitment to patient care. The professionalism and dedication to resolving the issue were impressive. My daughter will soon be getting here braces with Dr. Tyska. This recent experience shows me that patient satisfaction is prioritized and that the office is committed to resolving issues.

So disappointed with this business. Buyer beware when it comes to "complimentary" consultation for…read moreorthodontics. The 2 stars is because we once had a great experience 5 years ago. But recently, I had such an unfortunate interchange with their office manager and staff. I called to book an appointment for my daughter to get a quote on another round of braces (she never wore her retainers and teeth shifted back). The front desk told me there would be a fee for return clients but not for new clients. That didn't make sense to me so I said no thank you. I already received a complimentary consultation elsewhere with a quote. And they did NOT charge me. The front desk told me she would have someone call me back. Sure. I got a call back and told the same thing. Ok. Then I proceeded to cancel my appointment. The office (wish I remembered her name), said she would ask the doctors and call me back (again). Days later I received a call and told there would be no fee. Great. My husband brought my daughter yesterday and sure enough, I am charged $85.00. Called and spoke to the office manager. She handled it very poorly, and kept explaining that they did a lot of "extra's" and that the $85 was actually a great deal. The thing is, I didn't ask for any extra's. I just wanted to know if I would be paying the same price for another round of braces and to see if I could get some kind of discount as a returning patient. This manager made a point to say that there was no record of my previous conservations and therefore, she would not do anything. I have worked for years in private practice - Manhattan - selling elective medical cosmetic procedures. I understand how this works. It is not about the money but about the practice keeping their word and honoring their commitment to the patient. I spoke to them 3x before our actual appointment and they still charged me. I am so disappointed with how they now run their business. Very sad indeed.

I've had a relationship with the folks at Owl Orthodontics for the past year plus, first with my…read moreolder child, now beginning with my younger child. The staff is mostly kind and friendly. Dr. Walla engages well with the children, and clearly explains the "nuts & bolts" of it all. They do take insurance and offer a payment plan for thos who cannot afford a lump sum payment for treatment. And families get a case manager to contact for any questions or concerns as treatment occurs. Orthodontics has come a *long way* since I had them!

I couldn't be more disappointed with Owl Orthodontics-- this was my orthodontist as a teenager, and…read morethings have really gone down hill. My daughter had so many broken brackets within 24 hours of getting her braces on, that within the month she needed to get her braces completely removed and put on again. Since having her braces replaced she has continued to break brackets on food that is approved for braces, such as pretzels and sandwiches. Every time a bracket breaks we have had to wait one week or more to get an appointment. I paid thousands of dollars for subpar braces and care. My other children will be going elsewhere for their braces.

I have been going to Amy Richter Orthodontics for a little over two years for my adult braces. I…read morejust got my braces off and am moving to retainer. I cannot say enough about how great my experience has been. I was nervous getting adult braces but they made everything easy for me. I got clear ceramic braces but I could also choose from metal or Invisalign. The time frame they gave me was accurate and everyone in the office was very helpful and friendly always. I would recommend to any adult or family for braces.

We visit the Blasdell, NY location. The ladies there are superb! We couldn't ask for a nicer…read moregroup of people for our Orthodontic care. They work with your insurance and budget with ease. Highly recommended