Stay away, all they want to do is upsell you. Was told I needed a crown replacement..false. A…read moretooth extraction..false. The worst experience that I have ever had sitting in a dental chair

I was charged a cancellation fee even though I called 3 days before my appointment and left a…read moremessage to cancel. They never told me even though I had gone back for multiple appointments so it ended up going to collections. I called to ask how much my next appointment was going to be the day of and good thing I did because I reached the limit on my insurance and it was going to be $1000, again no one told me. I called to ask how much my filling would be and the front desk person grunted in annoyance and after being on hold for a few mins she came back and said she would have to call me back. Guess what they never did! The dentist herself is a little ruff and has little bedside manner but is really fast. Since I have some anxiety going to the dentist I didnt mind.

I have been coming to this office for approximately six years and Dr. Shainbrown has always been a…read morevery kind and compassionate dentist. The people in this group are very friendly, caring and the atmosphere is very relaxing compared to other offices I went to. They even got me in quickly today to solve a dental problem that I had . I would highly recommend Amherst Dental Group for all of your dental care needs. Your teeth will thank you for it!

I 10/10 recommend this group. After multiple years of poor dental experience, I finally found a…read moregroup that is truly about patient care and less about making a quick buck. I had Kevin the hygienist and Dr. Tytka. Kevin was funny, and thorough. The service I received was great especially during COVID time. Dr. Tytka was professional! I am happy to have found their group and trust their opinion on my dental health. Thank you Amherst Dental!

I had a tooth extracted this morning with Dr Koli. I couldn't ask for a better dentist. She is…read morefriendly, polite and the best dentist that I've ever had. You won't find a gentler dentist. She gave me three shots of nova cane, the last one in the roof of my mouth, I never felt any pain. Dr Koli explained everything she was doing. It's not fun having any extraction but she makes it very comfortable for me.

Jim was very knowledgeable and informative, and I felt like I left knowing what I needed to doread more

I would normally give this place a 5 star review, however things have changed, like they always do…read morein time. All new faces. Both my children came here and have beautiful teeth. I've actually been a patient myself here and they've always taken care of me. But this time when the lingual wire behind my bottom teeth had broke and was tearing up my tongue ( talk about pain!) over the course of a few days and seeing their office is closed Friday, Saturday and Sunday, I promptly called Monday morning and left a message ( which I had to recall them because they never got back to me ) then to my dismay after explaining what I thought to be a rather sudden emergency, I was told they couldn't fit me in for another 10 DAYS !!! I was out of my mind crazy, especially since I've spent 12 years going there (4 years for each child and myself) and I know they usually have a morning window for emergencies. The woman who I was talking to made me feel like she was DOING ME A FAVOR by giving me an appointment 10 days from now. Made me feel like it wasn't an emergency, well, I beg to differ on that. Because it wasn't tearing up HER tongue. Finally after having to raise my blood pressure on this call, she was going to have to get back to me because she has to "move patients around". She did call me back about two hours later and was able to get me in the next morning. Egad!!! I guess if things like these change so does my rating. Hence 3 stars.

I'm not the patient, my sibling is. They have been here for the past year, where on multiple…read moreoccasions they have had them wait for 2+ hours past their appointment time. Usually i'm not one to complain about a business, especially during COVID-19 -- but today took the cake. When they usually have us wait for the time being, we're super accommodating to it, we get it. Today on the other hand, it has been brought to my attention that not only did they change my sibling's appointment time, but the receptionist also yelled at them. It's evidently shown that we're not the only one that has experienced this issue, as there is a lot of comments regarding lack of communication AND scheduling. They were scheduled to come in at 4:00PM, as confirmed via text reminder, coming in at 3:52PM, reception tells them their appointment is at 4:40PM. My sibling states that their appointment was scheduled at 4PM, with proof. After showing said proof, reception has them sit for AN HOUR before being shown. Hour passes by, they take them in for x-rays, then have them go back outside with no further instruction. My sibling is texting me freaking out because they don't know how they haven't been seen them for their appointment (for their braces). Another hour passes by, it's literally 6 now. KEEP IN MIND THEY CLOSE AT 6. They ask when they'll even be seen, reception tells them "you were called" and my sibling states "I was in x-ray" . reception REPEATS like it's supposed to make a difference and the other receptionist had to vouch for them that they were legitimately in x-rays when they called. Ultimately, my sibling waited 2ish hours just to get x-rays, not to be seen by anyone, and an interaction with a passive-aggressive receptionist. Such a lack of communication in this setting. Be warned.

Without question this is the best Dental experience that I have had in my entire life. Starting…read morewith Janet at the desk and with Brittany and Iris. Dr. Noel was absolutely terrific. Adeline went through billing with me and it was a very simple process. I chose them because they were one of the few in the area that did sedation dentistry. The whole process was seamless and every time I go back I actually look forward to going to see everyone. They made me feel comfortable and at ease with every appointment and every step along the way... EXCELLENT!!!

My crown fell out after only 8 months. Another dentist told me the crown was bound to come out due…read moreto Dr. Noel not leaving enough of the real tooth underneath the crown and because of the metallic material used under the crown. It would never properly bond. I had to pay for a new crown. I reached out to Dr. Noel about this and after an initial reply, he's ignoring me. I shouldn't have to pay for something that would never last.

Outstanding in all aspects! Reception, hygienists, doctor & oral surgery. Very impressed with the…read morepleasant demeanor of everyone I have encountered. Extremely pleased with Dr.Ryan Brown, DMD. I highly recommend this excellent dental practice .

Dr.Au and Julie were fantastic and so caring ,I had a tooth extraction and they were so gental,I…read morewill recommend them to all my friends and family.

I continue to have amazing experiences with Dr. Galvin and the entire team here! They are…read moreextremely professional and notably compassionate. I notice that the low star reviews from this practice are from a time before Dr. Galvin and her associates took over. If this office were to be reviewed only based on the current team, it'd certainly be a 5 star dental practice!

Had very good experience at this dental office which is opened with 2 new dentists. Staff is very…read morefriendly and efficient. Dr Katie pulled my tooth and was very gentle, afterward I had no pain or swelling. Highly recommended!

I understand that physicians and dental offices have cancellation policies. However I canceled a…read moreMonday afternoon appointment at 7 AM on that Monday because I was diagnosed with Covid on Sunday and was extremely ill... I had been a long time patient and had never canceled previously. When speaking with the receptionist, she advised me to still come to the appointment. I could not rightfully expose the dental hygienist to my illness. I now have a $40 cancellation fee! Seems like WM dental cares more about the money than their staff!

A family member recomended WM Dental Care recently and I am so happy they did. I had not been in a…read morefew years after a few very bad experiences so I arrived expecting the worst. My team was Dr.Barsoum, Thuy, and Sarah. The entire office from recptionist to billing department is warm, friendly and so professional and helpful. Sarah was the most amazing, she booked me in 4 early days in a row and was so kind and caring and thorough with what needed to be done. I feel like I have built a relationship with this practice and will be much more diligent and less fearful about my dental health. I cannot thank them all enough.