Wish I found this doctor and staff years ago- very knowledgeable and professional but with a…read morepersonal touch that is missing in so many places today

What a beautiful and amazing dentistry. Very professional and takes care of all of our family's…read moreteeth. I feel like we get the best dental care with employees who have the best personality. Highly recommend.

I was lied to about my insurance being in network. Scammed for my first appointment making me pay…read morefor both my cleaning and exam, when they knew that the first exam was free to new patients. When this problem was addressed to many different employees, the blame was continuedly passed on to a different employee. At one point, the excuse of employees who are younger in age was used. Implying that a young employees cannot be skilled at their job.

Do not go here! This is nothing but bait n switch, they do not take insurance but will lure you in…read morewith 'free' xrays, which are not free. I did not know at the time when I went for the consult that they didn't take insurance. My daughter is writhing in pain from impacted wisdom teeth and I had to find an oral surgeon that DOES take insurance. Westermeier will not even give a referral, however Christina in the office told me she would send the xrays to me and the new surgeon via email. Well, I still needed to get the referral piece so I had to make a separate appointment with a local dentist in the Falls who can see my daughter tomorrow. They asked if I had xrays to send to them to speed up the process. I called back to Westermeier to ask that they send them to the dentist so I can get the referral and now Lynn tells me that Christina is 'new' and didn't know the policy and that they would not send me the xrays unless I paid $199! I told her I had been talking to Christina and she was going to send them and Lynn said she 'made a mistake.' It's really not my fault that someone is giving out wrong information but Christina also knew the dire situation we were in to try and get her teeth done. She even sent me the Hipaa form so she could release them to me. Not only is this practice cruel when telling them that my daughter was laying in pain with the impacted teeth, but they held a referral and now the xrays hostage, causing us all this unnecessary calling, trying to get appointments and running around to help her. Big deal if they give xrays for free! They only take cash payments so sure, throwing in xrays seems like a great deal but who in their right mind would pay out of pocket if they have insurance? Give me $10k and I'll figure out a way to get you xrays too! These people are horrible. I cannot believe the lack of compassion or kindness as I was crying on the phone begging them to help my daughter. Shame on them!!!!

I came to Dr. Heather as a transfer case from Washington D.C. The minute I walked in the door I…read moreknew I was in good hands. From the front desk receptionist to the technicians who put on my rubber bands and of course Dr. Heather herself everyone who works in the office provides you with the highest level of professionalism, knowledge and friendliness. I looked forward to my appointments and am extremely happy with how my teeth turned out. As an adult with braces it can be hard to find an orthodontist to fit your needs but Dr. Heather and her team are the best in WNY!

From the owner: Buccieri Orthodontics specializes in orthodontic care for children and adults, offering personal…read morecustomized options including conventional braces (with high quality mini brackets) , clear alternative ceramic brackets, as well as Invisalign aligner therapy in a state of the art facility. Using the latest technology and equipment, including an Itero Element Scanner, Dr. Buccieri is able to take impressions digitally. Dr. Buccieri specializes in thumb sucking habit cessation assistance and treating early needs to intercept any obstacles to normal growth and development. In a fun, friendly, caring environment orthodontic treatment is personally provided by an orthodontic specialist assisted by qualified licensed hygienists.

Following a cleaning with a dental hygienist, we were advised that there was no dentist on site to…read morereview the x-rays check for cavities. We were advised to return a week later with the dentist will be available.

We switched to this dentist few years back. Both of my girls go here and I have no complaints. They…read moreare considerate to my questions and very respectful with my girls. The office is easy to schedule with as well. We move had cleanings, X-rays, and one filling.

Today I had a regular dental cleaning along with a scan of my teeth to get a night guard. Mary was…read moremy dental tech and she was kind and very gentle on my teeth and gums. No pain whatsoever. Dr Jennifer is the absolute best dentist around. Super kind, friendly, and does a thorough look of your teeth. I feel very comfortable and relaxed going to Springbrook.

Dr Finney and her office staff are absolutely wonderful! Very friendly and very efficient. If…read moreyou're looking for a great, painless dentist, this is it!

This has been one of the most frustrating medical office experiences I've had…read more During one of my child's routine cleanings, there was no provider available to review X-rays or complete an exam after the cleaning. Scheduling has been difficult, and calls are often not returned. Most recently, I took time off work and pulled my daughter out of school for a scheduled filling, only to arrive and be told their computer system was down and the procedure couldn't be completed. I've also contacted the sedation office three separate times for another child and have not received a callback. Additionally, I was told the day before a previous appointment to bring a copay for nitrous oxide, despite that never being discussed when the procedure was originally explained. There have been multiple instances where their system has been down, making it difficult to coordinate care. Overall, this practice feels disorganized and poorly managed. Unfortunately, I would not recommend it.

My daughter had some dental work done, the dentist was good the the office and billing staff were…read morehorrible. They lied about my bill, were very unprofessional And rude. I will not go there again