I called up M&S for a double service on my AC and my Heater. The appointment was made rather…read morequickly and I patiently awaited the day. Communication was good, I got a text reminder and an email for my appointment. The technician texted when he was on his way and arrived with a partner to do the service. They found my blower capacitor was running at about half power and replaced it for a fee after having me approve it. They are straightforward, respectful, and clean. No complaints at all about the techs or their work. All in, these guys are great overall. Their techs are great, the communication is great, and the heat runs like new. I will be going back to them time and again.

Always great service; from phone call to project or problem complete resolution. Always glad I…read morecalled them.

Duane put in ducts for me in a mobile home summer of 2024. price was good and prompt. Thing was…read morestill wasn't getting cold enough in mobile home 90 outside 88 inside. I realize he did not put my AC in, but I still feel the duct work wasn't up to par. He told me to contact AC installer. I called installer and he would tell me to call duct installer. That was last year. so this year 90 outside 88 inside living room area. I had Duane put in one more duct recently to see if that would help, but again he referred me back to installer. Anyway a few days ago I called him and he said he would have to send someone out. He said that I should be calling installer of AC, but I just wanted him to verify that HIS employee did the work correctly. he told me he couldn't deal with it now that it was 90 out and hung up on me. I text hIm to let him know how unprofessional it was to hang up on me and I was not asking him to run right over. he told me he's commercial, which I didn't know and made me wonder why he helped me in the first place? Then he told me what he charged wouldn't even pay his lot rent. what? I never once asked for a discount. I thought what he charged was what going rate was. i didn't know. I had a 3rd opinion come in and vuala , it's fixed and turns out didn't need the ducts he put in the first place. I wish I would have known and look to a professional for advice and was provided bad advice. The 3rd party HVAC Co also slowed the blower and they knew as soon as walking in my door within 30 seconds something was wrong. It's all fixed now no thanks to Hayden. Been a year of one big mess solved. Thanks to One Hour Heating and Cooling. Duane gets bad review for Hanging up and bad advice.

Duane is very professional, polite, and does good work. He replaced three units for me. He worked…read morewith my schedule, accommodated my needs and accomplished the goal! I highly recommend HvacByHayden!

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

It seems they have lost their experienced field individuals - much different experience today than…read morejust two years ago. Too many missed steps and I have decided to find a new HVAC contractor. My furnace stopped working a few weeks ago. A tech was sent out to determine the cause and provide next steps. All she said to my wife was the unit was 31 years old and needed replacing: no explanation of the actual problem. I called another contractor and he explained the problem in detail and provided us with a clear plan of action. He also pointed out that the unit was emitting CO - this was not caught by KH&C. I have worked with KH&C for a few years and gave them the benefit of the doubt. I signed a quote for a new furnace to be installed. Installers came and rushed through the install as they "had a busy schedule" according to them. They tried to leave without testing the Aprilaire albeit I was assured they would prior to the install. I called the office and they sent the estimator out to look at it. He provided quotes for repair or replacement. We opted to replace and the same installer came out to do the work a few days later. Once again, rushed through the install and left hurriedly. It is at this time that I wondered if I had made a mistake to hire them. Six weeks passed, turned on the AC and I had puddles near the furnace. I called into the dispatcher and thoroughly explained the issue. She uttered the words "Warranty Labor" and led me to believe this call would be covered. Two young techs come out, they went through the unit carefully and determined "sludge" from the AC plugged the line inside the furnace causing the water issue. They cleaned the lines and then the Service Manager (Alex) charged me $75. I provided the back story of the install and asked him to reconsider waiving. He said no and I asked if he would be comfortable to lose a customer for $75? He said "Yes". I paid the $75 and thanked the techs for their work. And today will be the last time KH&C will darken my doorstep.

So, not loving this place. When I initially scheduled an appointment to get a quote on installing…read morean air conditioning unit, we had some miscommunication. This business thought that if they sent me an email reminder about the appointment for the next day, even though I had the appointment scheduled in my calendar for weeks, that it was incumbent upon me to press a "Confirm" button at the bottom of the email for them to actually show up. I thought we were all professionals who scheduled a day and time, we would all plan around that day and time accordingly. Apparently, I was mistaken. They go into the business arrangement assuming that I'm some sort of flake, so they give me extra work to have to "confirm" that I still want them to come, in order for them to actually come. So, we eventually reschedule. They install the air conditioner. It definitely works, but only really for the ground floor. My husband and I put up with the overheated upstairs for weeks, but eventually my husband can't take it anymore. He calls them up and asks for them to take a look at it. My husband was very upset afterward. The technician just verbally shared something about how the vents upstairs suck in air rather than blow air out. My husband was under the impression that this was going to be a free visit because of the warranty on the AC unit that was just installed. But, no. He was charged more than a hundred dollars when all they did was say a few words to him, but they didn't actually fix anything. Communication is poor. Professionalism is low.

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.

I had a new furnace installed by Wisconsin fuel in 2021 two years later I found the exhaust pipes…read morethey installed not connected in the ceiling. They must of came free over time due to vibration. The only reason I found this out was when I went to change my filter it was wet. The condensation from the pipe was leaking onto the top of my duct work and running back down. Thank God my furnace didn't fail because this would of caused co2 to fill my house. I went back to them and they don't want to fix it. Unless it's paid for which I don't believe I should have to especially when their tech must not of installed it properly in the first place.

Had n my air ducts cleaned recently and I was extremely pleased with the service. They came on…read moretime, were very courteous, informative and thorough. The service was done fast, and everything was left clean. Also the charges were exactly as expected, no surprises! Great job!

Mike fixed my heating system quickly and efficiently. His price was extremely reasonable and he was…read moreboth helpful and kind. Mike also followed up to see if the heat was continuing to work. I highly recommend Mike.

From the owner: Cold Knight Home Comfort Provides Heating , Air Conditioning, and Refrigeration Services 24 Hours…read morea Day to the Kenosha, Milwaukee and Racine, WI Area.

Caleb, Came over at the spur of the moment when I called…read moreupset cause I was getting the runaround from another company. He explained to me what exactly what was wrong and was very patient with my lack of knowledge. He reviewed everything I was quoted and was very honest. He gave me a excellent deal and his service was everything he promised. Prompt clean honest and very pleasant. I highly recommend him to all customers especially women who don't have the knowledge of how it all works. He will not take advantage of your lack of knowledge. Thanks so much Caleb. Very happy customer Anna

This company is amazing. Clean cut worker and does cost efficient pricing. Reliable and great…read morecustomer service