I came here recently trying to find some holiday presents for a loved one with mature combination…read moreskin, and I was not disappointed. The sales associates were all incredibly friendly and helpful, and the store was filled with enticing skincare goodies (including a shelf of products "specifically for men"). Joia has become my go-to beauty destination right here in Northampton!

I had the best facial of my life here today! The Dr…read more Hauschka products (a very natural line from Germany) left me glowing, and Jaime the aesthetician, who works at Dr. Hauschka's U.S. headquarters, was a lot of fun, terrifically knowledgeable, and highly skilled. This store also carries a much-too-enticing array of natural and organic beauty products. A true gem.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!

I have very sensitive skin and have broken out in red bumps from other facials so I was very…read morenervous to try a microdermabrasion but the Green River Professional Skin Care has a special tip for sensitive skin and my skin was smooth and refreshed after. I have had two facials and two microdermabrasians here and all were wonderful and relaxing. I HIGHLY recommend going here! I have also purchased some of the skincare products she sells and they were also wonderful. I have not been able to find them easily elsewhere.

Joan Seymour is the consummate professional. She is highly knowledgeable about skin care and has a…read morewonderful way of making you feel comfortable and relaxed. I normally have facials regularly at home, but thought that I would try and have a dermabrasion while on vacation, as it has been a while. Joan did an excellent job - I felt totally relaxed, despite the noise of the machine, and when I was finished, my face looked terrific! I can only surmise that her facials are equally good:)

These products are as clean and good as it gets. They are truly "farm to body/face" and are made of…read morethe highest quality ingredients, grown thoughtfully and organically in Liguria, Italy. I have searched far and wide for products of this quality and have now found them. Started by a group of doctors concerned about what we eat and also what we put on our skin, these products inspire and deliver. The scientist involved in developing their plant botanicals was awarded one of the world's most prestigious awards. I'm absolutely sold and want to spread the word!!!

I almost got every single product in this store and all of them are great. I have very good skin,…read moresoft and smooth. But my problem is my skin is very sensitive. Its painful for me to use skin care with alcohol, but Bottega has the most natural skin care products and i am very lucky to find this store. RuoRuo.

I had an amazing experience with Dr. Bermudez for my under eye prp treatment. I felt comfortable…read moreand confident that I was in good hands. Dr. Bermudez was perfessional, knowledgeable, patient and took the time to explain everything and answer all my questions. I am very happy with my experience and how my understanding eyes are looking. I would highly recommend Dr. Bermudez to anyone considering prp or looking for other services.

New to VT and spending an extended time in the region, I recently acquired a heavy bout of hay…read morefever that produced the worst itchy, scratchy and PUFFY eyes for weeks. Meds and antihistamine eye drops helped but I knew I needed professional support with a soothing eye balm recommended by Skinceuticals. Wasn't certain I could find this locally near Danby but I lucked out and Diane was most gracious, promptly responded to my email and informed me they stocked the product I needed to soothe my irritated eyes.

I recently visited Body & Soul Massage & Wellness for my first massage experience, and…read moreunfortunately, it didn't meet my expectations. I went with a group of three other women, and the initial check-in felt a bit disorganized and uncomfortable. The staff were very particular about who needed to go first, which was surprising since it didn't seem like an issue when we booked over the phone. During the massage, the therapist was kind, but she talked the entire time, which made it difficult to relax. As someone new to massages, I didn't feel comfortable asking for silence. I also felt like there wasn't enough focus on the areas I specifically mentioned--I was hoping for deeper pressure and more attention to those spots, but each area seemed to be worked on only briefly, and the pressure overall was quite light. I also felt a bit uncomfortable during the repositioning process. When I turned over, the therapist lifted the sheet and covered my chest in a way that didn't feel very discreet, and it didn't seem like much effort was made to maintain privacy. After the massage, I overheard one of the staff members in the lobby loudly ask the therapist, "Did any of them tip you yet?" which felt unprofessional. I paid $135 for the service and left a $10 tip, and when I handed it to her, she responded with "Just 10?" which made me feel awkward and uncomfortable. Overall, for a total of $145, the experience felt more like a light, rushed massage than a relaxing, professional service. I left feeling unsatisfied and disappointed with the value for the cost. I will say- the other two girls in our group had a better experience than me and the other girl did who had the same therapist.

Wow! She may be small but she can pack a punch. I cannot recommend Linda enough. Her deep tissue…read moremassage was unlike any other I have experienced. Thank you Linda!

Such an amazing facial experience in Saratoga. As many others mention below, Crystal deserves ALL…read morethe stars! I would give 10 if I could. Crystal stressed that each facial is customized to the customer's needs. For every step we took in the process, she made sure to explain the ingredients and what it'll do to my face. Not only was it a great facial, but she also goes above and beyond to make sure that you're taking care of your skin properly. She was kindly shared tips on nutrition, skincare routine and what products to avoid, to use, etc. I'm new to the area and she also was quick to recommend restaurants, things to do, etc. Overall, she's just an enjoyable person to be around and chat with. After I left, I immediately told all of my girlfriends this is THE place to go for a facial in Saratoga as none of them have found places that they like here. This is also at a great location right off of Broadway. The atmosphere was inviting and peaceful. The entire set up was thoroughly cleaned and smelled of lavender (my fave).

Crystal deserves every single star given to her!! From the communication to the hospitality to the…read moreprofessionalism. She was AMAZING! I have problematic skin mixed with stress and she walked me through the process of taking care of my skin at home as well as which products I would need. I can't wait to return and see her! I wish I had taken a picture of the glow I had walking out of her establishment. FACES has such a peaceful and inviting atmosphere. The location is tucked right around the corner from the main strip. But don't be weary, the seclusion is like a well kept secret. Sort of an invite only establishment, lol!! Everything about FACES from the moment I walked in made me feel comfortable that my skin was in good hands. Lastly, during my appointment from consultation to treatment, each step felt effortless. I didn't realize how much time had passed and was almost disappointed that I had to leave! Thank you Crystal and see you soon!! -Kim

"A True Artist in a World of Medical Factories"…read more "If you're lucky enough to visit Dr. Shacher's practice, consider yourself incredibly fortunate. Having seen many high-end, elegant aesthetic offices, I can say that Bella MedSpa is different. While the clinic is modest and spotless, the focus here isn't on marketing or charging the highest possible fee. Dr. Shacher is not a businessman, but a sculptor. For him, the perfect result is the primary concern, and financial gain comes second. He is exceptionally generous with his time, never rushing through consultations or the procedure itself, and remains deeply attentive even in post-op correspondence. Instead of a 'factory' approach, he offers a boutique experience, drawing on years of expertise without the exorbitant fees typical of the Boston area. I am truly grateful for his dedication and have already recommended him to my friends."

Dr. Craig S is the best . Such amazing personality. Attentive and caring. Funny and so easy to…read moretalk to. Does such a beautiful job at plumping up my lips. Couldn't be happier.

Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

Lisa is very professional with excellent lash skills. Her lash table is the MOST comfortable place…read moreI've ever gotten lashes done before. I see her routinely and would recommend.

I have had my lashes done by Lisa three times now and it it time for me to rave!…read more On my first visit, Lisa took her time to tailor the experience to my wishes. Working with what was left with my previous set (at my request), she set me up with a beautiful set of lashes at an utterly reasonable price. She wasn't trying to rope me in with a deal. She provides the same excellent service every time. I have been impressed with all the care she puts into applying the lashes. I had never had a technician use a primer on me, and Lisa goes above and beyond to use products to ensure a steady hold. The whole experience is so quick and comfortable! My fill takes only an hour and I have a lot of lashes. All of her attention to detail and technique means that my eyes don't burn and my lashes don't stick to the lower lashes. It's a dream come true after my other experiences with experienced technicians in Albany and NYC. Lisa's office is clean, cozy, and well ventilated and her prices are utterly reasonable. My lashes turn out beautifully every time. What is not to love?