I want to say how wonderful Dr. Padmini Nathan's office truly is! I love it because, it reminds me…read moreof my former Optometrist's office, Dr. Howard McFarland where I was a patient for at least 13 years (McFarland Optometry in Greensboro, NC). This office is nice and quiet and truly a "hidden gem." I recently to went Dr. Padmini Nathan's office because, I scratched my cornea and I was unable to get an appointment for an emergency examination anywhere else. Of the three offices that I contacted this one was the only one that offered me an opening to come in. Although, I had to wait until the following day it was worth it. In the interim I went to the ER, and followed up with their office the next day. My appointment was scheduled with Dr. Sydney Cooper, and I want to say, "she's amazing!" She made me feel at ease and she took my situation very seriously. She was very thorough in her examination, and with that said, she is going to follow up with my Primary Care Physician to ensure that I have lab work completed to rule out any underlying health issues that may be affecting my eye. I was so impressed because, this is the kind of continuity of care and communication amongst a patient's team of health professionals that is so needed and important. I was so thankful and grateful that they were able to schedule me for an appointment, and I knew that I was in good hands. I was happy that she was willing to take those extra steps to ensure my overall health. The entire staff and team were friendly and helpful from my initial call to the moment I arrived, and throughout my visit! I want to personally thank Dr. Cooper, Dawn, and Heidi and the entire team for making my visit so pleasant! You've just gained a new patient! Peace & Blessings!

As a healthcare provider, I would like to let the readers of this review to know that this is about…read moreas good as it gets for eye doctors/practices. Top notch: very efficient staff, friendly, helpful, and the facility was invising and spotless, easy parking. The technician who performed the pre-exam testing was great! The technician who fitted me and helped me select my glasses was patient and very informed! good selection of frames, too. Dr Nathan was VERY comprehensive in her exam and unrushed. Very glad I switched to this practice.

Husband very happy with care. Prescriptions were supposed to be billed to our insurance. We were…read moretold best price. 4 sets of drops was about $80. I checked with our insurance $37.25 not including our secondary insurance. The final straw was he ran out of one and the cost was over $70. Our cost was $25. We were told that they had billed insurance but no proof. Trust but verify.

I have heard good things about Dr. Thadani as a surgeon, but his staff is mediocre at best. I know…read morethat no one is perfect, but the office makes too many mistakes to be in a health environment. Incorrect scheduling is not the worst of their problems. Not only was I incorrectly scheduled on a day reserved for laser surgery (I was having standard surgery), but my lens selection was wrongly noted. Thank goodness we went over the procedure before a surgical mistake was made. Then there is the billing Assistant who works from home but confessed she did not know how to use the 'work' phone purchased for her; especially troublesome since work-at-home requires communication with the outside world. Then I noticed while on the Patient Portal, my husband was not listed as the designee for life/death decisions; instead another patient (including phone number) was listed. When I called him, he was surprised/amazed....never heard of me, let alone knew he would be required to make such decisions on my behalf. As I said before, Dr. Thadani is a competent and personable surgeon, but if you choose this practice for service, make sure they dot all the i's and cross all the t's. Your peace of mind requires extra diligence on your part.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

HORRIBLE EXPERIENCE with HORRIBLE CUSTOMER SATISFACTION! I purchased glasses there and I can not…read moreuse them. Their measuring skills need adjusting. Office manager argued with me claiming the prescription must not be right, which is not the case because I used the same prescription a month earlier at Peepers and those glasses are prefect. Walkersville Eyecare did not stand behind their work and refused a refund for the lenses that don't work. Save your time and money and go elsewhere for glasses, especially for progressive lenses as they struggle with determining focal points.

Had just shared with family/friends about what a pleasant, confident experience my appointment here…read morewas . . . . From initial call to ofc staff, to Dr Gill's comprehensive exam, & staff check-out, I felt everyone was most professional & accommodating. Thank You !

Staff is friendly informative and accommodating. COVID measures in place allowing customers to…read morepickup items such as contact lenses and glasses inside the vestibule rather than from the staff. Enjoy seeing Dr Gill every year. Her professionalism and manner are unparalleled.

Front staff is not friendly and overall experience was bad. Even with appointment, waited a long…read moretime to be seen. When I got back, pushed back to lobby area because patient rooms were dirty. Wish there was other options available to do similar service.

I love the doctors but the wait to see one is intolerable. An appointment at 930 means you get into…read morean room at 10 or so, then am told the doctor will see you soon, and then you sit there for another 45 plus minutes, waiting. No one checks on you. Finally an hour or so past your actual appointment time, the doctor arrives for a 10 minute visit. This was not a one time occurrence. It happens every time and their excuse is they are short staffed, people called off. Another patient in the waiting room with an appointment at 910 was still waiting there at 950. Wonder when she got out of there! The waiting is the same at the Hagerstown office. Even though the doctors are great, I will be looking for another place for my eye care because Maryland Vision Institute cares more about squeezing in as many people in a day as they can, with no regard to the patient's time.

I have had several eye specialists over the years and I have never been treated so well before…read morecoming here. The staff were welcoming and the Benshir's were professional and very insightful. I was very impressed with the level of care and the depth of knowledge and experience available. One of my children has struggled with different vision challenges growing up and because of the environment and personal attention to each patient, I bring my entire family here because of the confidence I have in them. I prefer to support a local business anytime and this practice is well deserving!

Dr. Marsha Benshir was highly recommended by my Neurologist and Concussion therapist. She is a…read moreNeuro Optometrist and very well known and respected. However, her administrative assistant is very RUDE and NASTY!! I could not find the address using WAZE & Google MAPS. She rudely asked where was I and then said " that is no where near us, we are in New Market, MD". I was near them and followed the directions, but clearly still lost!! The administrative assistant then said on 9/25/19, "IF YOU CAN'T FIND US, WE CAN'T HELP YOU". I said that is rude!! Professionalism, customer service is extremely important when you have a business. You never know what someone is going through or what they went through to get to their appointments. This was unacceptable and it is unfortunate I will never meet Dr. Benshir, but will send her a nice letter informing her about the lack of professionalism, patience and rudeness of her staff. If the phone service is not welcoming, who knows what I would of gotten if I would of found the location. I never Yelp before, but this made me angry!!

Do not go to see Dr Agritellis. I was at his office for 3 hours and the doctor never saw me yet so…read moreI left. I had a few tests by an opthamology aide who tried hard but most of the testing he did was invalid anyway because he did have the knowledge about my type of contact lenses. The rest of the time was just waiting. When I asked, I was told 3 more people were ahead of me. I asked to cone back soon to complete the new patient visit and was told I'd have to wait for next available in 2 months. I had made this appt 3 months ago.

Dr. Agritellis is a great doctor! I've been seeing him for at least 15 years. He knows if a patient…read moreis going to have something weird, it's me. He's very open minded, willing to think outside the box, and uses his critical-thinking skills. I absolutely love him and his attitude. He's wonderful!

My husband and I were both patients of Dr. Hodges for a number of years. After my cataract surgery…read more(done by Dr Hodges) I had a great deal of vision loss. My husband was diagnosed with glaucoma but Dr. Hodges told him he was out of treatment options so his vision became severely degraded. Dr. Hodges seemed kind and personable but dismissed our concerns and told us there was nothing that could be done. Out of frustration about our continued vision loss, we set up an appointment with another ophthalmologist for a second opinion. She disagreed with Dr Hodges' assessment - she immediately changed eye meds, provided lots of options, and much more hope, for saving our vision. Already we are seeing better, but unfortunately, you can't turn back all the existing damage. We wasted much too much time and we lost way too much of our vision trusting Dr. Hodges.

I see this dr for Chrons disease in relation to the eye. Always friendly and informative/ makes me…read morefeel cared about. I also found out that you can purchase eye glasses in the office. They have very up to date equipment to measure the optic nerve and monitor changes year after year.