Great service! Always dependable!!! Everyone at the company is very pleasant and ready to help.read more

I believe supporting local businesses. The sale of my washer, dryer and fridge was easy and without…read morepressure to purchase. Hebert's appliances has always provided me with excellent customer service and I will continue to shop with them.

Local business, owned and operated by local people. They give good advice when purchasing and…read moregreat service after the sale!

From the owner: Specializing in: - Major Appliances Sales & Service…read more - Major Appliance Repair In-home - Major Appliance Parts available at store - Air conditioner Repair - Dishwasher Household Sales & Service - Washers & Dryers Service & Repair - Gas & Electric Ranges Sales & Service

This is a review from a few years back however, I feel so strongly about this experience that I…read moredecided to share it with the Yelp community. I visited Tops to shop for a range hood for my kitchen. I was greeted by a salesman after I had browsed the showroom for several minutes and I explained to him that I was in the market for a range hood. I was shopping for a mid tier hood to put over my stove and was drawn to one in particular. When I asked the salesman for more specifics on the model that I liked he told me that I could not afford that range hood. I wrote down the model number and left the store in disgust. Upon arriving home I Googled the hood and found it for $200 cheaper online! Thanks to that salesman I saved $200. I will never go back.

I will never buy anything from Tops or use there service dept. I purchased a stove/oven from Tops…read more5 years ago, the broiler stopped working on the oven. Called the service depot and when they came out, the technician never moved the stove out for island. Didn't check broiler coil and stated that I need a new mother board. Gave me an estimate for over 650 bucks. Smelling a rat I called another local appliance store and guess what?!? It was the broiler coil and is fixed for $60! What scam artists tops is! Don't give them your money, they will cheat and lie to make money on the service!!! Go to Richard Hebert! Honest people!!! Would give zero stars but won't let me!

Really disappointed here. Maybe it's due to the COVID outbreak or maybe this place is just a let…read moredown. Walked around for a good 20 minutes before anyone said hi to us and that was only because I walked over to her and she was sweeping up an area and it was almost like I was "bothering her". Long story short. They didn't have any of the 5 or 6 refrigerators we liked in stock and she had no clue when they could be available. "Maybe October or November, we really don't know". I can't see why they even have the doors open if this is the case. They also charge $89.00 for a refrigerator delivery whereas the likes many other appliance outlets deliver for free. Nice big showroom and a good selection but nothing in stock. Odd.

My order finally arrived at this store. The pick up was quick and easy. I now know to check with…read morethe store after getting the email that tells you your order is ready for pickup. Customer service was really good they again stated they would advise their supervisors of this glitch in the system.

How much sense does it make to go online to make a reservations for a tool rental only to arrive on…read moretime and only have one person working in the department who's with another customer. Therefore, get the privilege of waiting 30 mins for them to get done to get service. After that pleasure I get to deal with Mia who acts like it's an inconvenience to do her job. This Home Depot location is horrible. Avoid at all cost

I have been here many times and it's usually when I can't find what I want from the other hardware…read morestore across the street. Overall I really like the selections here and to me, they have slightly higher end items and it's geared more towards the contractor than the "other" popular chain across the street. Their garden selection could be a little better but for tools, flooring and hardware in general they rock and always have what I'm looking for. Enjoy!

Last year, I purchased a dishwasher and this year I purchased an over the range microwave oven…read moreunit. Store hours are convenient; employees are polite and professional; product prices are reasonable and product defects are clearly communicated. I find it easier to shop here than in a big box store, whether I visit it in-person or over the phone. Similar to other appliance stores, I do find that delivery fees are high so if the product fits in your vehicle that's one way to achieve further cost savings. Installation fees are also similar to other establishments-DIY can maximize your cost savings, so compare installation fees and explore hiring your own installation vendor or do it yourself.

Avoid this place. Purchased a fridge and paid for delivery which includes their "warranty"…read more(warning, it's a third party company). After five months the fridge stopped cooling so I had to file a claim. The short version is it took three weeks and a $100 deductible to even get someone to diagnose the issue. Week four without a fridge the "warranty" company said it was too costly to repair so they offered to pay about half of what I paid. Reminder this fridge was five months old at this time. Are you wondering what this store said about all of this? I could buy another fridge and pay again to have it delivered. The best thing I can do is never go here again and attempt to warn others. I paid $1,079 + $100 delivery (I'm not going to include taxes in this). The fridge stopped working five months later. I paid $100 deductible and waited four weeks for the "warranty" company to say it's a total loss and offer $700. The "work with me" part I guess means I was allowed to purchase another fridge with my payout and pay another $100 to have it delivered? So after spending a total of $1,279 they were nice enough to allow me to purchase another fridge with my $700 plus another delivery fee. Oh wait, even the cheaper fridges were more than that so I would have also paid the difference in cost for another model. No thanks. If the store or anyone else thinks that is good business then I have nothing else to say. And to be clear about this "warranty". The one year means nothing, it is just pro-rated. So if your item breaks beyond repair in month 11 of this "warranty", you will end up paying them money (remember the deductible) for them to not fix or replace and will be offered about 10% of what you paid.

We have used Mitch Romero's several times for various appliance problems and have been both pleased…read moreand impressed by their services. This is a very well-run business; I can't imagine it being rated "two-star". Our home is rather rural, although only 10 miles from a metro area of some 450,000, but some services charge exorbitant "road service fees" to just come over. We have tried others, but their service polices put even regular customers at the back of their list, even for acute refrigeration failures. Mitch has good response times, gives plain-talk quotes, offers alternatives, and sends workers who know their stuff, are polite, neat & clean. One caveat: If you do have to go to this business location, please put the address in your navigator first. It is just North of the Village of Meaux, Louisiana. Go to Meaux, LA, then go the very short distance, a few blocks, to Mitch Romero's. Rick

We used Mitch Romero as requested by our Lowes Protect. They worked on our icemaker for 4 months…read moreand then decided it was irrrepairable because it was damaged in our move. We moved almost a year ago and the unit worked perfect for 8 months before the icemaker went out. They reported to Lowes that the unit was damaged and our claim was denied and we are out a refrigerator! Thank you Mitch Romero Appliance!