I was there with a dead battery that was not bought at O'Reilly's and the clerk at O'Reilly's…read morenoticed that the battery was 4 years old and he called the other vendor to see if it was still under warranty but it was just out of warranty I feel he went above and beyond.

parts were on time a price was in budget so a good deal for all. even helped with the other…read morequwstions i had

My windshield wiper snapped off on a very rainy day. The salesman saw me trying to find the right…read morewiper and offered to help. He measured my broken one then looked it up and showed me my options- then , he made my day when he put them on for me. That was super great service and it really 'made' my day!

Do yourself a favor and buy from a competitor. I purchased some wheel bearings that were apparently…read morereturned wrong, which caused damage to my vehicle (Slightly over $1200). I asked them to pay for half since, I felt guilty for not recognizing the wrong parts; they felt no obligation and said it was my fault for not knowing, not theirs for not checking, and only wanted to pay 300 dollars which barely covered the wrong parts. Oh, and they said the car should've never been able to work with the wrong parts and, this was their whole basis of their argument. But I have timestamped video footage from my cameras showing myself in the car driving away that will be used litigation shortly.

Found what I needed. It was relatively easy to get the part off and paid for, and I am a woman…read more But, the policy of no one under 16 allowed on the lot is disappointing. I brought my 14 yr old granson to help me and he was not allowed becasue he was too young. Ugh!! How are kids supposed to learn? I undersatnd little kids are a pain and som adults do not supervise properly, but 12 and above kids should be allowed. How else does a kid learn? I think if they are there and going tohelp, they should be allowed. The adult can sign a waiver or something vouching for the kid.

My car had some messed up interior and I went to pull apart and god some interior parts in great…read morecondition the people were so nice let me in with a EMS free admission I loved it it was a great experience jesse was a great help

Contacted this business on several occasions to pick up my car while I am deployed. I was told each…read moretime we have a lot of cars to pick up; however, we will get to you tomorrow. I was told this multiple times, only to call back and be told we will get to you today after lunch. This whole week has gone by and my family members have taken off each day this week only for no one to ever contact me or them to pick my car up. Now, I am search of a more reputable company that truly values integrity over talk. No leadership at this company, no organizational skills or people skills, and they could care less about customer service. Simply keeping your customers informed would go a long way. Might I recommend business classes or heck, when I return, I'll train you on how to lead and conduct business to better serve your community. One of the worst businesses I've seen in my life.

From the owner: We buy and sell cars. We have engines, transmissions, wheels, starters, alternators, distributors,…read moreA/C compressors, headlights, axles, rear end and assemblies etc. Wide selection of parts and cores. We buy catalytic converters. Call or come see us today!

Buyer beware. Be…read moreespecially cautious with their used car operation, specifically under used car manager LJ Miller. Based on my experience, there appears to be a pattern of saying whatever is necessary to move inventory, particularly vehicles that have been sitting on the lot for extended periods. In my case, the vehicle had a significant control arm issue that was obvious during the test drive. Their own salesperson, Annette Catoire, acknowledged the problem at the time. Even my 16-year-old daughter, who has no knowledge of cars, immediately noticed the excessive shaking and asked about it. Despite this, I was repeatedly assured, both verbally and in writing, that the issue would be addressed. I was provided a 6-month / 7,500-mile warranty to cover repairs within that time. However, just two days after delivery, they voided the warranty without justification or notification. Clearly an act of deception. This experience raises serious concerns about Courtesy's transparency, accountability, and the reliability of their commitments. I strongly encourage anyone considering a purchase to go elsewhere. This is to the point that I am bringing this to the State Attorney General's Office. Thankfully I have everything in writing.

Complaint / Review…read more Today was the second time I scheduled service at this location for the vehicle I purchased here, and once again the experience was extremely disappointing. The first time, I arrived 30 minutes early for my scheduled appointment, only to be told there was a 4-5 hour wait, even though I had booked ahead. I was then informed that an "appointment time" is simply a drop-off time, which was frustrating, but I let it go and got the service done elsewhere. Fast forward to today (12/4/25)--six months later. I scheduled a 7:30 AM appointment for an oil change, tire check, and an inspection of my Buick Envista's dash screen, which has been going black. I'm nearing 30,000 miles, so it's an important issue to address. I arrived at 6:45 AM, early again, and was literally the first one in line. I checked in, explained everything clearly, and took the shuttle to work. By 2:00 PM, after hearing nothing, I called to check on my vehicle. I was told that only the oil change had been completed. Amber then informed me that the vehicles of people who sit and wait get serviced first. So now, instead of being told it's a drop-off time, I'm being told wait-in customers get priority. Which one is it? The inconsistency alone is unprofessional. As a previous Buick owner, I can honestly say the service at this location has gone downhill tremendously. This is now the second time I have asked for the service manager and been told he was not in the building, or at least that's what I was told. I picked up my car and will not be returning to this location for service again. I will be contacting Buick directly regarding the issues with my screen as well as the unacceptable service I've experienced here--because it truly disappointing... If you want service don't go here....

This is the best auto store. I needed a custom product and explained my situation and the staff…read morethere figured a way to do it. They exceeded my expectations! And they are the nicest people with great customer service. You won't be disappointed coming here for any of your auto needs.

Easy parking, friendly/helpful staff, and reasonable prices. I have shopped there several times and…read moreit seems they have all batteries known to man. Highly recommended.

If you need a battery and they don't have it, you don't need it. What you need to do is verify…read morethat your part number is correct.... They have batteries that I didn't even know existed. The staff was very friendly and got me fixed up in minutes. If you have to replace a battery, this is definitely the place to go!