Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Thank you so very much Hector's Magic Carpet for installing the right carpet. After being burned by…read moreanother company when they installed vinyl flooring instead of carpet in the main bathroom. He brought out carpet samples and went over my options. He answered all my questions, concerns, and provided a written estimate. Will used again in the fall to refinish my wooden floors.

I can not locate this person after he installed the carpet in our office building. We need more…read morecarpet and after several calls and emails I have not received so much as a text message. We have been trying to reach them now for months and no response. Are they out of business!!?? Very unprofessional!

David is the real deal. I orginally was considering going with other company when I came across…read morePride N Mine on google. I called him and he came out and provided me with an estimate. David discussed what I would get with his company vs other companies and other companies usually use send private contractors. With him it's his company so he take pride in any the work that he's doing. I plan on using him again in the future.

What an amazing experience. We need a complete overhaul of all our carpeting thanks to some pretty…read morecrappy tenants that stopped paying. We were prepping the house for sale and we were under a tight deadline. David was a savior. He came in at half the cost of the first estimate we got (whihc we knew was very high) and he was able to knock it out faster than he had said. He even uncovered a pretty nasty pet urine spot in one room that he had to deal with and didnt charge us extra. What a guy! We called a bunch of places and we just loved David's casual and confident vibe. Being out of state, we had to trust that he would do the job and not only did he complete the job, in time and on budget, but he did it restored our faith that there are good people in the world. Thank you David!

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

On June 11, 2026, Empire Today installed carpet in three rooms and laminate flooring in a hallway…read morein my home. I did not sign off on the installation because the stair carpeting was not completed properly. The carpet on the stairs does not adequately cover the width of the steps, leaving the sides exposed and unfinished in appearance. There are also exposed nails on the stairs, creating both a safety concern and an unacceptable finish. In addition, there is no transition piece at the bottom of the stairs where the carpet meets the lower floor, leaving an unsightly gap. At the top of the stairs, quarter-round molding was installed over the transition area, which has created another visible gap. I was also disappointed with the installers' handling of my property. Although I specifically requested that protective material be placed under their workboxes, none was used. They also placed a silk ottoman outside without any protection underneath it. Throughout the installation, they appeared to show little care for my furnishings and home. Additionally, the salesperson, Aaron, stated that the installation team would be able to address squeaky floors as part of the project. No attention was given to this issue during the installation. Since the installation, I have called Empire Today four times regarding these concerns. I eventually spoke with the installation manager, Carlos, who stated that someone would be scheduled to return and correct the stair installation issues. However, I have not been contacted by anyone, nor has any corrective work been performed. It has now been over a week since the installation, and none of the issues described above have been resolved. I am including photographs documenting the defects and poor workmanship. I am requesting that Empire Today promptly correct the installation deficiencies and address the concerns outlined in this complaint.

Avoid this company by all costs. They lied about anything warranty and now not wanting to pay for…read morecarpet cleaning. They are scammers and the "sales"people lie! Spent over $7000 and regret every dollar. Will never use them again. Beware! Their customer service is the worst I have ever dealt with! Do Not use Empire Today

Showed up on time, great price and Very professional! Highly recommend…read moreThank you Wario Flooring!!!

From the owner: Quality flooring installation in the area. Over 14 years experience in the industry offering…read moreaffordable prices and flexibility to your projects.

We hired them in 2020 to do our floors. The floors have completely fallen apart and are buckling…read moreand cracking in multiple places. They have been notified many times yet refuse to call us back. We've left messages, and sent texts, photos, and video. Marco will occasionally answer but he never follows up. Suri's voicemail is full and she keeps putting us off. They said they were filing a claim about the product but there has been no follow-up. We are so disappointed. We wanted to support their business but this is not how you treat your customers when your product fails.

I had hardwood floors installed by JCI Flooring and the floors started puckering up just a few…read moreweeks after installation and I couldn't close by bathroom door. I contacted them to have them fix it so I could at least close the door, took me having to file a complaint with Thumbtack and the BBB to get it fixed and then the rest of the floor started feeling loose and gapping, and I've been calling ever since over 18 months and still not fixed, they also pulled the plaster off the wall when they did the baseboards and didn't fix, they have promised me probably 10x they were coming and never came or called, they strung me along, me trusting they would fix and never did till this day. I am so disappointed I've logged every call and text to prove how I have begged for help.

This is purely on customer service. We needed Flooring and…read morebathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

Very pleased with Alpharetta location of FCI-- needed a 9 year old carpet stretched. Carpet had…read morevery little wear as it's in an unused area of the house, however 2x month vacuuming caused it to stretch and bump up here and there. Eric sent out Luis and Maurilio who did a great job. Very professional and very nice men. Also, very pleased with Eric's pricing. Will definitely use them again.