Stellar Storage Safe fast efficient & affordable!…read moreThey handled everything Perfectly & under the worst circumstances (hurricane & no power) They got me efficiently moving effortlessly with a free loaner Truck if you get one of their premier 30x10 ft storage units Barbara Cash in all the commotion & chaos came through "Big Tex" Style - she needs a promotion & a raise!

The storage facility is clean and well-maintained. It is easy to access before and after business…read morehours. The staff is extremely friendly and helpful. The price was reasonable and they had a great move in special. Brenda is amazing. She is the reason I decided to use Big Tex Storage. She's extremely helpful. I had an issue at the beginning of my move-in. She made the transition smooth and handled everything with the upmost professionalism. She is a joy and a light to work with, and she has made a very difficult and move possible and more seamless. I definitely would recommend using Big Tex Storage for your storage needs.

I wish I could leave a review for this business, but here we are trying to pick up our reserved…read moretruck, and no one is here and no one is answering g the phone. They're supposed to have opened an hour and a half ago.

I hadn't needed to rent a storage unit in decades, but I needed one quickly. Three things were…read moreimportant to me: Competitive prices, enough space and good reviews. North Loop Storage didn't disappoint on any aspect. They had several size choices, were priced about the same as their competitors, and the customer service was the deciding factor. I spoke to Annabel, who explained the entry process, how to use the lift, rules and regs and so on. She was patient and incredibly helpful and friendly. A young man was also working and he was equally pleasant. When I couldn't figure out the lift, she took the time to go with me and walk through the steps. Very positive experience!

I had my things in storage here for two separate time periods & while the storage units themselves…read moreare fine the staff are terrible. They gave me incorrect information initially upon move in. My rate was supposed to be discounted, but I was told it wasn't and had to get it straightened out with someone higher up. The woman at the front desk is nasty nasty and one of the rudest people I have ever encountered. We asked to use the bathroom after driving 4 hours in and she acted as if we were a nuisance. I have interacted with her now 8 times at least over a 3 year period. She is vile. I was also not aware of the 10 day notice for move out and that I would be charged for a whole month moving out on the 3rd day of the month otherwise I would have moved out on the first. I wouldn't use them again. I prefer kind people who provide a clear understanding of the information needed without the attitude. I feel ripped off. Take your business elsewhere.

I looked around the area and found that the prices here were comparable to other indoor storage…read morefacilities that were not nearly as convenient to the Heights. But the facility was much newer and nicer. The staff was very helpful when I called to ask initial questions and when I went to the location in person. Overall I had a great experience and decided to rent from them.

love this place connie is amazing always answers all my questions and is always available . its a…read morevery clean place glad i chose this one

I needed some short term storage after hurricane Harvey and north shepherd self storage had the…read moreclimate controlled space I needed for my house hold stuff as well as non climate space for my garage stuff. The office staff was very helpful and the units were very clean. Better rates than the big storage places! I recommend this place.

After 30 years. I'm out . Rats and mice at 6456 Hwy6…read moreHouston Texas 77084 location are horrible and everywhere. On site manager does not careand confirmed the infestation. She told us she clean up rat poop daily in the halls with a dry mop. To get, no big deal . She won't tell the DM and the DM will not return phone calls or respond to my request to talk.You can't request the Dam's number either. My unit is literally covered with rat and mice urine. It took us two days to clean and disinfect after removing everything. Like everything is covered. Note: We have no food in there. It's so bad , dead mice sit in the hall by our door . There is no remediation. No traps. And that is confirmed with on site Mgr. Again management does not care . That and rats is why we are gone

PS is a lying corporation. They feed you this market value crap, but they keep raising rates, for…read moresome renters, not all. You could be an enemy of the corporation, beware. This facility has had a broken gate for over 2 week, almost burned out lighting for over 4 years with many promises to fix it. The manager evidently takes afternoon naps, cannot find her, no calls answered., 2 break-ins this week. I was robbed a few years ago in the "secure" climate controlled unit. Crowbar to break door, bags over worthless cameras, ripped the lock off of my door. They called it an "issue." Public storage is buying up everything they can. Go with another company except Life Storage. They won't let you use banana boxes, but they don't tell you before hand. This industry is corrupt, shop around. Life with storage is a bad life. Just throw it away.

This review is specifically for the propane refill service. I was looking for a place to refill my…read morepropane tank rather than exchange it, since there's a significant price difference and you usually get less propane with an exchange. I happened to drive by and noticed the sign, so I stopped in. I went inside, let them know what I needed, and they promptly filled my propane tank. The whole process was quick and straightforward. I paid and was on my way. I'll definitely be coming back--refilling here is both cheaper and gives you more propane than doing an exchange. Highly recommend!

I'm not sure how you come up with a price $197 move from One apartment about 6 miles away from each…read moreother's and did not move the truck until it was full and moved to the other apartment. I'm not ever going to use guy's again are liars and cheaters