they did a great job on putting a new door on my 2012 Audi A4. It looks brand new just as it was…read morebefore the accident, maybe even better.!

By far the worst experience i have ever encountered, the manager Ken was the worst an most…read moredisrespectful person i have ever spoke with. i brought my car with body damage an when i towed the car off the the lot it had more damage then when i brought it there. If any one is thinking about bringing there vehicle here please save your self the head ache !!!

From the moment I called Cary to explain my car issue to the Moment Jeff explained to me exactly…read morewhat was wrong with my transmission was a Positive experience. They accommodated me & drove me to work the day I had to leave my car. . Also they worked with me on the total price which was very helpful to us!! I definitely will be back if need further work done & absolutely will tell family & friends!!!!!

Joe did an amazing job! I needed service on my car and he was kind enough to put air in my tires…read morecomplimentary! He was very nice and very efficient and I would definitely come back here! Great quality car service for sure! Unlike other places that have you waiting for hours or for some services days-my time there was very short but very great!

I have been bringing my vehicles here for quite a few years. Normally, it's just an oil change and…read morenothing else this past year I have had a few things go wrong with my vehicle, and they have repaired them in a timely manner and really took good care of me and my vehicle I really appreciate them, I would highly recommend them to everyone and anyone I know

Bob Kaiser's does quality work for an honest price. Whether it's for an oil change or repair work…read morethey are my first choice.

OMG this shop is Great. Had my car at 4 different places and all they did was nothing for me. Mike…read morefixed my car like new in 30 minutes.

We have been coming to Mike for at least 12 years. We trust him and on multiple ocassions, when…read morethe Dealer told us something was needed, or a part was "about to go", he saved us $$ by not performing unnecessary services. Mike takes care of all of our routine maintenance (oil changes, filters, brakes, inspections, etc) plus the big jobs! He has been great to work with, and we have referred many happy drivers to him. Supporting local business is one of my priorities and Mike does quality work. Definitely give him a try!

Great place. Called in to see if my trailer hinges could be installed there, got fast response and…read morechecked in. Service done fast and easy. Thank you guys for help! Yes, I recommend this shop.

This place has gone completely down hill since Eric the owner's son went to part time. I have been…read morebringing my truck here for a few years. The last two times I brought it here they had a hard time getting the work done,and had every excuse to why it wasn't done. The last time I was here I was told my truck would be done Friday after 4 so I came on Monday and my truck hadn't been moved. Tom the owner won't get on the phone when you call. I will not be bringing my truck back here again. It's too bad I was always very happy with the service when I delt with Eric.

I have Volvo Penta 1200 IPS engines on a 2014 60' Predator Sunseeker…read moreThe staff were professional and friendly. Tyler worked on my engine from 3:00pm to almost 10:00pm on a Friday. He diagnosed the problem and special ordered and expedited the parts from Europe which arrived a couple days later. He and Dave came out and prepared the engine for the parts replacement so when the parts arrived they were installed expeditiously by Tyler and Dave. What caused the damaged parts was still unknown so once the engine was operational Tyler and Dave continued again into late hours to find the problem. Finally, it was an incorrect small brass fitting that another mechanic had used in the past which had a hair line crack in it that allowed air into the fuel filter. Lucky, he had the Volvo part for replacement. He checked the other engine and we replaced that brass fitting as well because you could see the crack forming. While they both were in the engine room they noticed transmission fluid leaking from solenoid seals in the PODS. They asked and I had them replace those as well. I ran the boat for 6 hours across Lake Ontario and it ran beautifully. Thank you Tyler and Dave for your determination to get me running as quickly as possible and by the why the pricing was reasonable and fair. Sincerely, Joe

If I could give 0 stars I would. My experience with Tyler was one of the worst I have had anywhere…read more The following took place over the last 8 weeks. I took my 1990 Crown bus conversion in for an inspection and to have the fluids and filters changed for the tranny and the engine. I supplied all of the fluids and filters, as a Detroit diesel takes a specific type of oil. When I returned the next time I was handed a list of 9 items that the tech said would fail the bus, and an estimate of $10,000 to make it road worthy.The first thing on the list was that I had no brake lights. Not true, the tech did not know enough to release the parking brake to check the operation of the brakes. Next was the wipers which he said were inoperative on the Passenger side. I came out, took a video of them operating and showed it to Cole the service writer.This precipitated my questioning of the remainder of the items on the list. I proceeded to look up the remaining things on the list and found that half of the items were not required by the DMV. When the tech was confronted with this information his response was for Cole to look it up himself and if I came back he would fail it for those items. While I had the bus home waiting for a call from Tyler, I happened to open the lower bay and found all of my engine oil and filters. They had replaced my oil with something else which is potentially harmful to a Detroit Diesel.My confidence in Moriarty's assessment of the bus was next to 0 and I asked to talk to the owner Tyler. It took almost 5 days for him to call me. During the call there was no apology for the mistakes made by his tech that had caused me great expense and time to rectify. Instead I got excuses and a diatribe on how he wasn't sure he wanted to keep working on buses as he spends a lot of time giving estimates and then people take it somewhere else and he couldn't run a business that way. In the end I said how do we move forward from here? I was told to make an appointment with Cole for when Tyler would be there and he would put the bus in the air and go over the items with me. I did this with Cole and the appointment was two weeks down the road. I said I would drop the bus off on Sunday  and that I would return Monday morning when they opened the door at 8 oclock to meet with Tyler and review the issues with the bus. This arrangement was well documented with texts from Cole and me. I returned at 8 am Monday. Imagine my consternation when I was told that Tyler was not available to put the bus in the air and review it. I said I wanted to talk to Tyler but was told on two occasions he would not come out to talk to me. I told Cole to change my oil and filters, and to credit my account. After waiting 4 days and hearing nothing I called and got no answer. I soon got a text from Cole that he would call me in 5 min. It was only with this prompting that the bus was pulled in and the oil was going to be changed. This was Thursday and I told Cole I would be out Friday morning to get my keys and a receipt for the refund and that I would be picking up the bus Sunday and that I was done with them. I have never been treated this way from a business that I was about to hand over $10,000.

Cervini's Auto Repair has maintained all my personal and work vehicles for years at a fair price…read more I always recommend them to friends. Chris.

Best Garage i have been to in rochester. Joe always goes above and beyond to make sure my Taurus is…read moretop shape. Cervini's has the best and friendliest customer service. It is the only garage that i am treated like family in the state of New York. My questions never go unanswered nor have I been sold anything that I don't need. The prices have always been fair and reasonable and they have done the most to help me get exactly what I need. I wouldn't go anywhere else.