Very polite, but no longer doing NYS inspections at this location. They did recommend I go to their…read moreIrondequoit or Monroe Ave shops

They were very friendly and did a great job. Definitely recommend the one on Spencerport Rdread more

I spent 1k on a part that needed to be replaced and mechanics at roc auto decided to go to the junk…read moreyard and get a defective part for about 300$ and put it on my vehicle and act as if it was brand new. I was told to comeback of the part continued to make noise. Which was very confusing because why are you taking my money and sending me home with my car after 7 days of alleged maintenance...only for me to still hear the loud noise coming from my defective axle which is attached to the differential. The number I was given to call back went to voicemail so I got a second opinion from another more honest and reliable mechanic ...who showed me exactly where the problem was....the mechanics at roc auto were irritated that I got a second opinion while I had both them and my new mechanic on a three way call...It's really a shame that these mechanics at roc auto conducts business this way...I would not recommend them to my worst enemy They make the rest of you mechanics look like scammers who take advantage of working class citizens.....thanks a lot You have been warned don't let them take your money

From the owner: We offer professional and reliable services to our valued customers and encourage you to choose us…read more Thank you for your choice!

I have used Independence Car Care Center's services four times already and I am extremely satisfied…read morewith the results. Jeff, Pam and their team are very professional, friendly and honest. They go above and beyond to help you when you have an issue. I am very grateful for their exceptional work and great service! They are the best!

Unfortunately, I cannot recommend Independence Car Care. Took my sons truck there for repair and…read more$1,200 later the problem was not fixed. Was told they fixed what my son said was wrong and admitted they did not read the codes showing on the dash OR test drive the vehicle when done. Sent me to a specialist for a 2nd opinion who said a mechanic should have known the repair was not going to fix the issue based on the codes. Shared specialist findings with Jeff, the owner of Independence, who immediately went on the defensive. Disagreed with specialist's findings, denied knowledge of conversations we had with his manager about issues with the truck and scheduling the repair, made excuses for why they did not properly diagnose the main issue and share this info with us. Acted like my son and I were the mechanics, and they just blindly followed the single note on the drop off envelope and ignored all conversations. Additional note... when the Manager called with the price quote they found "additional" work on a ball joint they recommended. We said to told them not to repair the ball joint and they responded that they'll just go ahead with repairing the transmission. The day we picked up the truck the transmission was still not working, engine codes still on. Owner refuses to refund or discount any of the repairs they did that per the specialist should not have been done.

Hands down first thing first vannessa and her team are beyond amazing. They listened to all my…read moreconcerns, exceeded all of my expectations when dealing with the warranty company. Their service and attention to details is second to none. Aamco was extremely reasonable with their pricing and had no issue informing me of any additional charges that may occur, informing me upfront before any work was done. I also asked even before my tranmission was done if they could look at an oil leak I had. Without hesitation even though they had a lot full of cars to work on they set me up with a new oil cooler. Aamco , vannessa and her team did a great job. I would highly recommend any and all of my friends, family to get work done here. TOP NOTCH SERVICE

I sent my daughter to this aamco and they fixed the car quickly and the prices were right! Thanks…read moreAAMCO!

The car buying experience was a bit of a mixed bag…read more The good: The saleman was very curtious and easy to talk to. The dealership was clean and seemed like an efficient operation. The price I paid was fair. I didn't get a good price for my trade but that's because the resale value of used EV's is awful right now. Most of the transaction was performed via email and text messages, this didn't seem to be an issue. The not so good: When I tried to correspond, replys to my messages were very slow and the responses were sometimes vague. I made an appointment to close the deal and ended up waiting for over an hour to talk to the salesman, I was on a tight timetable and had a long drive to dealership. The final part of the transaction was rushed as they were closing. One of the financial guys came up to me after all the paperwork was filled out and said they needed an extra $500. This is the third time a dealer has tried to squeeze another $500 out at the last minute.

RUN from this business. PLEASE. And please read this review. These people are scam artists. I was…read morepregnant with our third a year ago and we had very limited options as we are in the process of improving our credit. They were very friendly upon arrival, we only qualified for a Chrysler Pacifica which isn't really what we wanted but again, fine. The Pacifica we drove was decent. I pointed out the minivan on the website had way different features than the one we test drove, and it said it would be a different color. The salesman didn't even look into it. Told me that the one we test drove was the correct one, that they must've mislabeled the website. We buy it, drive it off and are driving it about a week or two. They call us and tell us the van we are driving isn't the van we bought and we have to return it and take home the correct van. What??? They tell us "oh don't worry, the one you ACTUALLY bought is super nice, way better than the one you accidentally took home!" BULL. We didn't have many options as again, I was pregnant with our third and our only other vehicle was a civic. So we really needed the space and second vehicle. We get the "new"van. Immediately we notice it is NOT as nice as the other one we thought we bought and test drove. We tell them that. The side mirror was broken (still is a year later since they wouldn't fix it for us), they promised us a second key fob, didn't get that. What we did get was a ten dollar gift card to a gas station, a super rickety feeling minivan, and problem upon problem. Oh goody! Today, one year later, I notice the seat is completely broken. The seat my FIVE MONTH OLD was sitting in because I didn't notice it had broken until I was taking her out. All the levers somehow broke. Completely broken. I seriously have NO idea how this happens, the only thing holding the seat upright was her car seat. Awesome. I'm in shambles. It feels so shady. There's no way that they all just broke. We looked into it online and it really seems like some cheap fix was attempted at some point (with all the other issues on this thing I wouldn't be surprised) and their fix didn't hold up. I'm livid.

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

The previous owners were good. The new owners are crooks. I…read morebrought my car in for a wheel alignment and they said it needed inner tie rods before they could do the alignment. I declined to let them have the work. I took the car home, inspected it and found that both inner tie rods were perfect. They lied to me to try to grab an extra five hundred dollars. INFO: I used to work at a garage, so I know what I'm talking about.

Everyone at Vesa are great. Always pleasant. Great…read moreservice,and great price. Highly recommend them. I've never had a bad experience.

Great customer service and great care of automobile and customer. Didn't stop until issues were…read moreresolved and fixed. I left as a satisfied customer.

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

I went to this location to get my car inspected. I have never been to this location before…read more I got there at 8:30 and there were 5 cars waiting in line. It took roughly an hour and twenty minutes for my turn. That's a little over 15 minute a car. (Mine took 18ish minutes.) Very impressive. The waiting room was clean. The bathroom was clean. The cost was cheaper than my local Nissan dealership. Highly recommended.

If I could give it -3 Stars that would be more appropriate. Really sucks too because I've been a…read morelong long time customer of Valvoline. I was used to find them the quickest the cheapest and the most convenient for my life. I really don't know what's happened with them lately but I came in to get an oil change and an inspection on Saturday and was here for 4 hours just waiting to get inspected. Then when they did the inspection they failed it, stating brake pads and discs are too worn. I'm like WTF because I had just changed the brakes and pads and rotors 6 months earlier. Took it home pulled the tires off pull the brakes and rotors off and they were all passing New York State requires it to be less than a 16th of an inch or something like that. Well nothing I can do about it now because it's already in the system as a fail, I replaced the pads and rotors bring it back the following Monday only sit in the line for 2 and 1/2 hours waiting before I finally had to get out of my vehicle go into the front desk and ask what the hell's going on only for them to tell me the New York state inspection system is down which is not their fault but you could have told me this hours ago. It actually been down the entire day you could have told me that right when I first rolled up. I'm like okay I've now invested 6 hours and who knows how much gas into this driving around with no inspection sticker here's my phone number could you at least call me when the system comes back up and I will zip right back over here sure Mr Harris no problem we got you very sorry for the inconvenience... Just kidding he never said that he took the card and said yeah sure and proceeded to never call me. So unprofessional, God I remember a day when a business treated you like they gave a damn about your business.

About a year ago I bought a 2019 Ford F 150 pickup. A nice truck and I did get the full warranty. I…read morewas at the park doing some photo work and I had to get some equipment from the box. But, my tailgate latch was jammed. I thought it needed a bit of lubricant, or HD 40. Living right down the street from B and B I decided to stop and ask them for a bit of help, advice versus going all the way out to Van Bortel. I went in and asked the attendant for a bit of help and he immediately got some lubricant and came out. We managed to get the tailgate open but there was still a problem. I asked him if I owed him anything he said no! I was impressed. This was old fashion service. B and B automotive has been around a long time, they know the car business.I would highly recommend them. I ended up taking my truck to Van Bortel for repairs, glad I got the warranty.

Brought my van here. It was very old and I was hoping to get another year out of it, but the…read moremechanic said that he didn't recommend fixing it as the cost of repair would not be worth it They could have just recommended the repairs and took my money knowing that it would not be worth it. Another time my check engine light came on right before a road trip. They took me in as a walk in and made sure the car was safe for the road trip and sent me on my way. No charge. Another time I went in for advice and as I drove away he waved me down, said he smelled something different and had me pop the hood to check for a leak. He didn't see anything, but I'm grateful that he took the time. I've brought my vehicle there a handful of times and always great service and I never feel like I'm being overcharged.