1. Helix Auto Center

    1. Helix Auto Center

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    La Mesa, CA

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    Helix Auto Center

    4.6 (90 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Helix Auto Center

    Auto brake repair

    Auto engine repair

    Helix Auto Center Photos

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    Recommended Reviews - Helix Auto Center

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    Helix Auto Center PLEASE BEWARE AND BE CAREFUL

    Shocked to see this place has 4.5 stars . I am more than sure those are paid/fake reviews. I'm not sure if it was because I purchased an oil change service via Groupon. I'm so glad I was not by myself, it was my homegirl and I . We felt very uncomfortable. The guy who approached me (bald guy in the office not sure if he is the owner or not) was very rude, aggressive, and had a condescending tone in All our interactions. I didn't feel comfortable asking questions or letting him know concerns on my car after he dismissed me, not listening to what I would say.I won't even get into the handling of my car(from driving it into the station ramp). I sat outside to get out off the lobby as I couldn't review the paperwork I had asked for a copy off that he stated I will get once my work was complete. I felt uneasy the entire time they worked on my car and I still have that feeling. I came to save $$ but it honestly wasn't worth it. Somethings you will have to pay for and comfort, respect, and great customer service is one of them. Vibes and energy was off. Please do not go alone.

    Helix auto shop
    S Navil G.

    Helix auto has been the best auto shop I have ever gone to. They always make me feel comfortable, well attended and most importantly have left my vehicles in mint condition. They make sure I understand everything about my vehicles and the prices, explaining everything thoroughly. I will not go to anyone else ever again! Been a customer since 2020. I trust no one else with my vehicles! I will forever be grateful! I love this family! Ps. I just go to see Sevan. Thank you Helix Auto!!

    They are Always willing to help

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    2 months ago

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    1 year ago

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    5 months ago

    Took my car to them for a coolant leak, work was done well and price was reasonable I would recommend this shop.

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    10 months ago

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    9 months ago

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    9 months ago

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    6 months ago

    Got my oil change and brake fluid flushed here. Great customer service and all around experience.

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    1 year ago

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    3 years ago

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    1 year ago

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    9 months ago

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    2 years ago

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    1 year ago

    Brian and Iman are very wonderful people who did a good job on my car. Go check them out!

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    I recommend Helix Auto Center for I have never had a bad experience and always trusted the work done.

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    5 years ago

    I had my oil changed and tires rotated here. Everyone was very friendly and attentive, service was fast too!

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    I've been coming here since finding them on Groupon. They are quick and best prices for full synthetic oil changes

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    4 years ago

    Accommodating, professional, went above and beyond to get me back on the road. Highly recommend!

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    5 years ago

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    7 years ago

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    4 years ago

    Been coming to helix auto center for more than 4 years now I feel like family very honest and reliable prices they are the best!

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    7 years ago

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    5 years ago

    Fast service. 45 min wait for an oil change, inspection, rotation. The guy in the front seems honest and reliable.

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    Page 1 of 3

    Ask the Community - Helix Auto Center

    How much is an AC service for a 2012 Honda CR-V ? Also, how much for an oil change with a change of…

    MAKE SURE TO CALL FOR PRICING.

    I have a coupon for an oil change and was wondering if I need an appointment or can I just walk in?

    Appointment is recommended so you can be in and out faster

    Hi sevin, What do you charge for pad and rotor replacement on a 2017 Kia Forte?

    320$ parts and labor

    Don’t See Your Question? Ask Away!

    Review Highlights - Helix Auto Center

    The shop had a really welcoming vibe, and Brian had great customer service--friendly, knowledgeable, and easy to talk to.

    Mentioned in 5 reviews

    Read more highlights

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    Spring Street Collision & Paint

    Spring Street Collision & Paint

    4.8
    (164 reviews)

    My mom has trusted De Alba Spring Street with her vehicles for many years. She isn't the best…read moredriver, but she always went back because they consistently treated her with patience and kindness. Even as she's gotten older, they've taken the time to explain what her vehicle needed in a way she could understand and always provided repair options to fit different budgets, which I really appreciated. As my mom's health has declined, it's become even more clear that they genuinely care about her as a person, not just as a customer. That kind of compassion is rare. If you're looking for an auto body shop, I highly recommend De Alba Spring Collision. They're a family-owned business that takes pride in serving the La Mesa community, and it shows in the way they treat their customers.

    Well, I feel like I'm just piling on given all the wonderful reviews already received by Spring…read moreStreet Collision and Paint (SSCP) but it is deserved. By the way, this is a second review despite it showing it linked to a review a few years back. Different trucks and different work. Needed my 2008 GX470's OEM front bumper reinstalled after the truck had been fitted with a custom off-road high clearance version. SSCP ordered the needed parts as items such as front bumper brackets and fasteners were forever lost. They even fabricated (at no additional cost) two small attachment points as portions of the truck were cut during the off-road bumper install. Truck looks great, they communicated the few deviations from a completely stock fit, specifically that the fender liners, due to oversized tires, could not be installed all the way at this time and the cut liners remain. These can be replaced and fit to stock should I go back to stock size wheels and tires. Car was delivered! Car was cleaned / detailed! Both unexpected perks when I first chose to have them do the work. Price was very fair given the ask and I recommend this shop for your car repair needs. Should this or one of my other cars/trucks need attention, I will not hesitate to contact them. Thank you SSCP.

    Caliber Collision

    Caliber Collision

    4.1
    (108 reviews)

    Randy and his team worked wonders on my car painting and replacing some trim and made it look like…read moreit was right off the lot. The customer service and work is highly recommended. Thank you Randy!

    1. Manager, Matt, and Service Writer, Trevor, were not on the same page which resulted in a "bait &…read moreswitch" situation involving my initial estimate and drop off. 2. Service Writer spoke down about manager repeatedly and said "don't listen to him" when confronted about situation #1. 3. Service Writer became threatening during situation #2 and said he would be "buttoning" up the car so I can take it elsewhere. 4. Service writer did not adequately communicate timelines. He would repeatedly tell me to pick up tomorrow, then tell me there was a delay. This occurred for 10 days. 5. Service Writer then quit communicating and responding to my texts, which was the preferred method of communication as stated by the shop. So a phone call ensued. 6. Phone call in situation #5 was for an update on picking up my vehicle. Service writer states fuses are blown (something unrelated to what we brought the vehicle in for). Tells me my car is old and it was a problem when we brought it in (vehicle is maintained with service records in a family that owns an automotive shop). I ask questions, service writer starts laughing at me. 7. As a result of situation #6, service writer informs me it looks like they'll have my car for longer and "will be in touch whenever it's ready". 8. I report situation #7 to insurance and they call the shop, twice, for an update and are hung up on or are put on hold for over 30min. This is per USAA property damage claims rep Jared Gomez. 9. Manager calls me to tells me something happened to the car and every fuse is blown. They need another few days. They refuse to let me come look at it at this point. 10. Manager drops off to my husband's mechanic shop with several issues involving acceleration. Technician runs a scantool and resets modules. Tech informs me that Caliber Collision jump started the vehicle "backwards" which resulted in fried fuses. 11. Upon entry of vehicle, we notice dashcam has been ripped from a direct-mount installation. Dashcam now is broken and requires replacement. 12. Per Bureau of Automotive Repar, it is against their laws to alter a customer vehicle without their consent. This includes the removal and uninstall of constant recording devices. Manager informed us via email it was shop policy. Manager could not provide any written literature or agreements I had signed stating that. Had the manager informed of us an existing shop policy in the beginning, the dashcam would've properly been removed. 11. Caliber collision broke a piece on my door panel during installation and tried to tape it together. Overall, we are very dissastisfied with this service and will do what we can to recommend friends and family seek another shop. I will be reporting this to the BAR.

    Caliber Collision

    Caliber Collision

    3.8
    (142 reviews)

    If you want your car fixed properly do not take it here. The person handling the claim was great…read morebut I noticed that there is a disconnect between them and the techs. I happened to be present when the handler brought up my concerns to one of the techs and he basically told him he wasn't going to fix it. I took the car back a second time and the panel alignment was off, color and finish of the paint was off. To top it off they lost my floor jack. I gave up and to my car as is.

    Extremely upset with my experience at Caliber Collision on Center Drive…read more I brought my truck in for a minor rear bumper repair. The repair itself was fine, and the service advisor was professional--but everything else about this experience was unacceptable. While my vehicle was in their possession for several days, someone went through my truck and money I had hidden in a secure, non-obvious location went missing. This was not visible or easy to find--you would have to deliberately search through the vehicle to locate it. When I brought this to management's attention, they did nothing. No accountability, no effort to investigate, and no concern shown. When I asked to speak with the owner, I was told no. That response is just as concerning as the incident itself. If a business is unwilling to even address a situation like this, that says everything you need to know. You are required to leave your keys with them, which gives full access to your entire vehicle. Based on my experience, I would strongly recommend removing ALL valuables before leaving your car here--or better yet, consider going somewhere else entirely. I will not be returning.

    Helix Auto Center - autorepair - Updated July 2026

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