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    Helix Carpet Repair

    4.5 (8 reviews)
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    Services - Helix Carpet Repair

    Carpet cleaning

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    Texas Cleaning Services

    Texas Cleaning Services

    (32 reviews)

    Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

    We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

    Power Steam Carpet Cleaning - They always make our carpet look like new even with 4 dogs

    Power Steam Carpet Cleaning

    (29 reviews)

    We saw our neighbors getting their carpets cleaned, and decided to do the same. We know our…read moreneighbor to be price & quality conscious, and particular. Our neighbor was pleased with the service, so we had PSCC do our house. We moved all the furniture we could out the way and off all the carpet. Only thing left on the carpet was the beds, and one large, heavy, piece of furniture. I then vacuumed every bit of our carpet until the dirt sensor, on the vacuum, glowed green (indicating no dirt). Note: While the "cleaning wand" can reach a bit under the beds, the furniture could only be cleaned around. Doug H. was our "Lead Technician". I think he did a good job. Now Yelp used to call 5 stars "As good as it gets", and never having this done before, I wouldn't know. But now Yelp calls 5 stars great, and 4 stars good. And since I think a good job was done, I'll go with 4. About the only thing I didn't like is that our living room was considered two rooms, "because of the size." Also, closets are cleaned at a flat rate of $30 (which seemed high, but we did get a 2 for deal deal). When Doug finished, he turned on the ceiling fans in all the rooms. I also had cracked all the windows in all the rooms to get some fresh air. We did find one spot that needed a little extra work, but Doug did get it out. We were told to try to stay off the carpet for 6 to 8 hours, but if we had to go on it, wear white socks. I went barefoot the one time I had to get something from one of the rooms. It seemed it took a little longer to dry, but in the end we were pleased with the work done. Oh, our water supply was used, via the hose bib on the side of the house. Bottom line: And now it's almost time to list our home.

    Good service / had many cleaning services like the way they left the. Carpet…read moreAlways show up For appointment & ready to work

    Smith Bros A-1CS - Different angle but better light on the carpet.

    Smith Bros A-1CS

    (87 reviews)

    I found this company via Yelp and there were so many positive reviews. Plus I wanted to support…read moreblack opened business owners so this was a win win. Scheduling was easy, went to website picked out what the service even booked a special service for him to clean my fabric headboard. Received text and email confirmation that appointment had been scheduled. On day of appointment, receive a text that he was in route. I had 3 bedrooms, hallway, and fabric headboard cleaned. Eugene introduced himself and we did a walk thru. The cleaning was so thorough and in a timely manner. The pricing was very reasonable! The old smell from previous owners was eliminated. Overall, the cleaning was fantastic! Eugene was so professional and a very nice young man. Will be booking them again for my annual carpet cleaning and when my beige couch need cleaning! Eugene did an awesome job!

    Good evening I only went with Mr. Smith because of his reviews one customer said he was on time…read more Guess that's not the case for all customers. I subcontracted out a cleaning job that I was capable of doing myself, seeing that I own a carpet cleaning service in Dallas. I decided to pick someone in that area to have my business. Wow that was a mistake. He not only didn't show up at the appointment hour. Wasting the customers time Mr. Smith wanted me to pay him upfront before ever going to the job site. I called Mr. Smith we agreed I would pay him as soon as he confirmed he was there at the customers home. Mr. Smith confirmed on the phone that was fair he would take the work. I see why he wanted to be paid upfront Mr. Smith never planned on going out. Beware is all I have to say scammer on the prowl.

    Helix Carpet Repair - carpet_cleaning - Updated July 2026

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