I just had my first 60 minute massage at Hello with Lilly and it was excellent! I highly recommend checking this spot out if you live nearby. Professional, friendly and clean. read more

Very professional and amazing massage! I was so sore from my workouts and decided to get a couples massage with my husband. Very good prices and very good massage!! read more

Lily was so good! Listened to my stress areas and very respectful. All the staff were super nice and the place was very clean. Affordable as well! Definitely going back. Highly recommend. read more

I have seen coupons for this massage place & decided to do a couples massage for my hun & I. I called to make a reservation for Saturday. It is located in the Trader Joe's shopping center, across from Better Buzz. We were in the same room with our heads facing each other. The first gal came in & asked my hun what pressure he wanted & I felt like his massage was more catered to. Then after maybe 10 minutes? My gal came in & just went for it without asking me anything. Thankfully, I like it deep & she did deep, but I wished she asked me what I wanted to focus on. I thought that since my girl came in late that I would be finishing after my fiancé, but we finished at the same time. The hot stones were very brief & they forgot to do aromatherapy. read more

Honestly, I had high expectations for this place based on the reviews. But the overall experience was mediocre at best. The BF and I had scheduled a 1hr couples deep tissue massage, walked in and was greeted by an older lady who spoke very little English. She asked us to pay first (I've never done this anywhere else) and failed to inform me there was going to be a $2 charge fee for using a card. I would have paid in cash had she told me. We walked into a room that lead into another room -- passed by an employee cupping her own shoulders lol. The massage beds were small and uncomfortable.. they were the perfect size for someone petite like me but the BF's legs were dangling off the bed (he's 6'1) so the masseuse had to use a small table as an extension. Also, they used paper towels for us to lay our faces on -- it felt scratchy and uncomfortable. In addition, the blanket was short and didn't cover my feet during the massage so my toes were freezing! Luckily the hot oil balanced it out, kind of. My massage was a 4/10 and the BF said his massage was a 6/10. He lucked out and had a better experience as his masseuse continued to ask how the pressure was, check if he's comfortable, etc. My lady didn't say anything and spoke very little English. She also left for 5 min to "get the towel and hot stones." Yet the BF's masseuse only took a min. I wish I got their names.. When we were on our way out we were trying to look for our massage therapists to hand them their tip, but the lady asked us to go to the hallway and she took the money. All in all, this place is a hit or miss and I don't plan on returning. read more

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I was invited back for a chair massage since the last time I scheduled one at this location and after they had me prepay only to find out their chair was broken and I was unable to receive the chair massage. Lily greeted me and took me back at my scheduled appointment time. I noticed it was the same chair, but they made some adjustments to it and I was able to sit in the chair this time. It would not lock completely, but it was comfortable enough to sit for my 30 minute chair massage. Lily asked about the pressure and checked in multiple times to make sure it was still feeling good. She did an awesome job around my shoulders and the time flew by. I wish it would have included at least a minute on each arm, but overall for a targeted shoulder massage it felt really nice. read more

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This place is a little gem! Super sweet ladies that listen to your needs. I'm a softie while my husband loves the deep tissue massages. We come here and get exactly what we want. Super clean and nice. Easy to book, and so good about last minute appointments. They have cards for frequent visitors, great way to reward your self. read more

This is a difficult review to write because my experience here has been mixed. I have been coming to this location for quite some time and always specifically booked with Kelly, who is truly exceptional. She is the best massage therapist I've ever had -- highly skilled, intuitive, and knowledgeable in multiple massage techniques. I consistently left my sessions with her feeling significantly better, and she is the main reason I continued returning to this business. Unfortunately, my most recent experience was extremely upsetting. I had scheduled an appointment specifically with Kelly, but when I arrived, a different therapist, Ella, entered the room. I immediately explained that I had booked with Kelly. Instead of calmly clarifying the situation, Ella became defensive and increasingly hostile, insisting that I needed to proceed with the massage with her. When I politely stated that I did not want to receive a massage from her, her behavior became more aggressive and confrontational trying to tell me I booked with her not Kelly. It was ridiculous. At that point, I felt uncomfortable and chose to leave rather than continue the interaction. When I stepped outside the room, Ella was yelling in a language I did not understand to Kelly. I saw Kelly and explained that I had booked with her. I was then put on the phone with the receptionist (who was different from the usual receptionist I've spoken with in the past). I was told that I was not scheduled with Kelly, which was confusing, as booking with her was the sole reason for my visit and driving there. I made this very clear with the receptionist otherwise I would not have bothered coming if I could not do the appointment with Kelly. Based on the receptionist attitude with me I felt she was trying to push clients to Ella even though I had specifically requested Kelly. I had only spoken with the receptionist 30 minutes prior to my arrival, and she seemed to have suddenly got short term memory loss and forgotten our entire conversation about me scheduling with Kelly . Ultimately, Kelly was able to provide the massage as she was available. Today, when I called to schedule another appointment with Kelly, I was told that she is no longer working there. I asked if they could please let me know where she went, and I was told she had returned to China. This was extremely disappointing, as Kelly was the primary reason I continued coming to this business. Based on the aggressive, nasty behavior I experienced from Ella and the overall handling of these situations by this business I will not be returning and cannot recommend this establishment. Professionalism, respect, and client comfort are essential in this type of business, and unfortunately, my last experiences did not reflect that. read more

Phenomenal massage! Most affordable massage experience I've had and they even have a rewards program.

Yuyu & Kelly were amazing for our couples massage, and the hot stones felt great. Great service & clean rooms

I really enjoy my massages very professional, but rarely speak. Good English. The hours are very flexible. That's why I enjoy going to Hello Massage and it's close to Trader Joe's. Another little eateries. read more

I went to Lily yesterday for my painful nerve joints pressed at RIGHT THIGH area caused by Scoliosis disease for over 2 mos.. I was crippled and couldn't walk normally in the morning for long weeks. To my surprise, after treatment, I felt so relieved and first time I felt walking normally I used to be. Recommend you all come to try! Hello Massage have the BEST THERAPISTS LIKE LILY! SHE IS WORKING HARD ALSO! read more

To my Colored Folk: I saw Ella for an hour massage. She massaged me like someone who didn't want to touch me. Lousy. Type of massage your ex-wife would give you, haha. So that was a longg hour guys. Freshly showered mind you. Clean-cut guy. Did not engage in friendly small talk either. Got the feeling you get when someone does something for you out of obligation. Just didn't make since. I was thinking hmm.."could it be my black skin" hahaha. Quite frankly, I dont think black men are popular with Ella. I would've preferred her turn me away than to take my money, and proceed to do such a poor job at hiding her distaste. Then after the massage she tried to bully me into tipping for poor service even after I expressed politely that I did not enjoy the service. Agressively tapping the receipt like pay up haha. I'm not cheap and always reward exceptional service, but that was lousy guys. On a lighter note, it seems like a nice place for "everyone else" though. Give them a try! Ask for Ella! read more

Really well done message. I've been to bigger name massage places and it just doesn't compare to the locally own massage places. The people here are very nice and professional! read more

Second bad experience at Hello Massage with the same therapist!!When I checked in and realized I was scheduled with my prior massage therapist I cringed. Her massage technique is subpar that caused me pain afterwards for both treatments. I have scheduled here about 10 previous times with good results. My therapist was a younger woman and I cannot remember her name. More than half of the appointment was spent on my mid back. This is a sensitive area so to have constant pressure applied with mostly the elbow is painful and disappointing! The next day I am needing to take an anti inflammatory to help with my discomfort. I am frustrated that my lower back is in spasms and I feel worse than before my treatment. The prices are reasonable but not worth the cost for incompetently trained therapists. I am a huge advocate of holistic health with the majority of positive outcomes in massage therapy. read more

Been coming here for awhile. Great prices! Sofia did a great job on my massage. I will be back again and again.

I had a great 60 minute massage with Ella today... You could tell she was experienced and thorough... She applied various techniques and the right amount of pressure... Hot stones included! I will be back! read more

First time here & overall great experience! Came for a couples massage-Susan & Amy were nice & did a great job! The service from the front desk was awesome too. Highly recommend :) -Kat & Ali read more

Hello Massage - Escondido - Hello Massage - Massage Near Me - Escondido, California

Very nice and clean spot that stays open late. Punch card for frequent visitors was cool too. Massage was really good so I will definitely be back! read more

My husband and I have come here several times. Every experience has been wonderful. Today particularly March 30, 2024, we had Ella and Susan as our massage therapists. They both did an excellent job. We had the 60 minute couples massage. Hello Massage is always very clean, quiet and honest and high-quality. I particularly want to remark on Susan and Ella, who had just the right amount of thoroughness and attention to areas of tight muscles and knots. The deep tissue was therapeutic and very relaxing. Great job ladies and I recommend this place to anyone looking for a quality massage! read more

I am so happy I found this place. I am often in need of a quick neck and shoulder massage to manage some chronic pain. I came in a few months ago and saw Sophia for a chair massage and she did such an incredible job, I felt like she really cared about making sure she relieved my pain and that she was hitting all the right spots. It was not an autopilot massage like I have experienced at other places. I have been back a few more times to see Sophia and every time is excellent! read more

Update: I still frequent Hello Massage quite regularly and have been scheduling with Lily. She is excellent and seems to know the exact pressure required to work out all the knots. Lily also listens to where the problem areas are and isn't afraid to apply more pressure if requested. I highly recommend Lily and will continue to request her for my next visits. read more

Great massage with Susan!Will be definitely returning soon. great place quiet and relaxing

Hidden gem in Escondido I found on Groupon. Wendy was fantastic. I loved the foot scrub! I'll definitely be back read more

Hello Massage - Escondido - Hello Massage - Massage Near Me - Escondido, California

Found this place through a Groupon and I'm glad i did! It was a relaxing 60 minute massage and they checked in on me with the strength and would go softer if neede. It's a nice place for having a small facility and the employees are very friendly. I will definitely go back and I recommended to my friends in the area. read more

Hello Massage - Escondido - Massage room - Massage Near Me - Escondido, California

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They do ask you to pay first before getting the massage, which is awkward if you are leaving a tip on your card (and don't know yet if it's any good). My bf tipped. The two ladies there don't speak English. When I asked what was the difference between the massages and what the Thai massage entailed they just pointed to the menu on the wall and couldn't t answer. I went for the fusion and my bf for the Thai. He got the good massage person I got the one that wasn't trained. They are not therapist, there is no way! My massage started with a back massage. It was ok, I grade it B- I was excited for when she was going to do my foot massage and oh my god , that was the worst foot massage I've ever had. Ever! Actually it was t a foot massage, it was a foot scrub! The whole time she scrubbed my feet in a freaking hurry. It wasn't slow, it was t rhythmic, it didn't feel good or relaxing. It was like the lady was in a hurry! It felt gritty and rushed and in now way I felt relax, I almost wanted to stop her but we had already paid! My bf said why didn't you tell her to slow down? Well because she can't understand me. He was lucky. He liked his massage. I'm not coming back. It was $120 plus tip for both of us and I left stiff and anxious when I left. I'm laughing now. read more

Excellent massage by Susan. My 1st time here. I'm thrilled at my experience. Very professional clean, organized.. Susan spoke English well. She seems to be a skilled massuer.. She did everything I asked and more.. I can't wait to return. I'll continue to see Susan. Im.so happy and relaxed. Bless you all at Hello Massage.. Tammie V. read more

Wanted to thank Susan for always giving us the best service. We drove up from East county just for her. She is amazing. Always professional and personal. Takes care of our needs and delivers. Again thank you Susan ‼ we will see you again soon read more

Ayla was so sweet and really took care of me. She was very thorough and really focused on my problem areas. I am feeling so much relief since walking out. I highly recommend her :) read more

The manager, Steve, contacted me about my previous review and offered me a free massage to make up for the last one. I had it today with Susan and it was great! Her touch was perfect and I left feeling relaxed I appreciate that they contacted me to make it right. I took a star off because there is a math tutoring school right next door and it was a little noisy. Also, the sheet was super thin and the bed not too comfortable. read more

I always go to Susan, she gives me the best massage I have ever received and that's including the ones I have paid much more for at high end spas. Highly recommend. read more

Absolutely amazing. Especially for the cost! I rock climb regularly and get back work done once a month. I wanted to give this place a try because I had been jumping around from spot to spot. Hands down better than anything I've gotten in San Diego county before. The place was clean, the people where very sweet, and for only $36 + a tip , I got a full body table massage?! The woman I had knew very much what she was doing. She was a checking on my comfort regularly. Soft hands, not to be weird. Overall 10 out of 10. read more

I absolutely love this place. I am someone who gets regular massages and I have had three different masseuse all are exceptional. Every time I go I'm glad I did. My massage is always so detailed and I would consider my massages here the best in San Diego county. Thank you read more

The place is really clean, and such good massages for a really great price!!! I definitely would come here again. However, i took off a star because their customer service just really isn't the best. It was super awkward when we came in, just very quiet and then she showed me to the room and just left, with the door open, no instructions. if i had never had a massage before i wouldn't have known what to do. and then at the end as i'm walking out the door she stops me and points at their tipping sign.... i had left the tip on the bed but kind of awkward and unprofessional to ask for a tip like that. Other than that- it truly was a good massage for a great price so I can't really complain too much read more

Had a Groupon and went in for a 60 minute massage. They were able to fit me in same day and the front desk manager was kind. The rest was kind of strange, though not bad. My appointment was at 3:30 and I showed up five minutes early. No one was at the front desk, but a lady peered out from the back and asked if I had an appointment. I said yes and then she disappeared. At 3:45 the manager walked in and got me set up in the room. Other places I've filled out a form and discussed with the therapist what areas I'd like worked on, avoided, etc. There was no discussion beforehand, the therapist walked in and just started going. About 1/3 of the massage was done over a towel, not a sheet, but a scratchy terry cloth towel. The therapist frequently readjusted the towel by completely lifting it off my body and replacing it so I was exposed multiple times. The massage was okay, but it felt like a friend giving a massage instead of a trained therapist. I'd say that about half of it felt really good, and the rest just felt like random pressure and rubbing. I was forcibly telling myself to try to relax the whole time so I wouldn't say I really got to enjoy it. Overall, I felt like the staff were trying to do their jobs well but it just wasn't what I was looking for. I likely won't return. read more

Susan always gives a great deep tissue massage and walk on back. Never disappointed and highly recommend her for future massages.

I have been a customer for 3 years, over that time the service has never changed. Always know that this place is clean and professional. Ella has also been my favorite, been requesting for 2 years now. If you're looking for a therapeutic or just a relaxing massage try this place out read more

I get Thai massage with Susan all the time. I feel 100% better. I broke my shoulder last year and I could not have recovered without her.

After trying several different massage locations in Escondido, I came across Susan at Hello Massage. With so many stress knots in my neck and back after 3 different sessions my knots are almost non existent. She is wonderful and I will continue to be a regular. read more

I loved coming here, massage & people were great. I went in for a couples massage and my boyfriend & I loved it. We feel so much lighter and relaxed when we left. Only thing was I felt pressured to tip more than I already had when leaving my couples massage. read more