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    Hello Puppies

    2.9 (79 reviews)

    Services - Hello Puppies

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    Reviews With Photos

    Jennifer M.

    Amanda was so helpful, she made the process so easy and fast I would recommend her and Hello Puppies to everyone, she even helped us get financing and the lowest interest rate, they are very upfront and honest. Amanda went above and beyond for us and we couldn't be happier with our new puppy Bohdi, is such a kind a gentle dog and is already a part of the family. Thank you Amanda.

    Yesenia R.

    My experience with hello puppies in temecula has been amazing. We came in and got our cavalier King Charles spaniel my kids fell in love so we just had to get him and he has been such a blessing to our family. We did have an issue with him having his shots done way too early, the vet we took him to (hello puppies recommended vet) stated we would need to have them redone all over again. We called Joel and let him know what the vet told us and he went above and beyond to figure out how that could happen. We ended up getting it all worked out and hello puppies paid to have him get the shots he needed to be up to date. "Clyde" has been the most amazing puppy, very trusting of anyone and just an over all very happy puppy! I would buy from hello puppies again and again. Thank you for our blessing.

    Koda
    Maria G.

    We recently got our puppy from here about a month ago & they did work around prices which helped us get our new Pomsky. We walked into the store just to look around and fell In love with him. He's was very tiny but has been growing and adapting good at home . Over all the customer service was amazing everyone really nice & helpful. Definitely recommended !!

    Our little Hannah Rae
    Leah C.

    Not sure why so many bad reviews but my husband and I had a great experience! My husband and I went in there to look around and ended up falling in love with a Cavachon puppy. We cuddled her and then left to think on it. We went home and talked about it and decided we really wanted to adopt her so we called and the staff was super sweet and helpful. Lori especially was very helpful. I called and told her we wanted to adopt her and that we would be by later that day so she put a hold on her for us. When I went down to sign paperwork the lending process was super easy. Also these are designer dogs so of course they are going to be expensive. I feel the amount we paid was pretty decent. And if you're expecting some $200-$500 you're in the wrong place. Also whoever made the comment of 79.99 rate is a moron. It goes based off of your credit score so his must of been really bad to get that "rate". We got a great rate. We pay $80 a month and the process went super fast and smooth. Our little girl did have a little cough and thats to be expected when you transport these babies back and forth from facilities and put them in with other dogs coming and going. However they didn't let me take her home until she was well. So they don't "sell sick dogs" . They gave her antibiotics and did a nebulizer treatment everyday and let us pick her up when she had a clean bill of health. We took her to our vet a week later only because theirs was too far for us and our vet said how super healthy she was. We are so happy we made the decision of adopting our little girl. We love her so much and highly recommend this place. Thanks Hello Puppies!

    Britny R.

    Really great customer service from Amanda! Very patient and informative! We got a beagle and he is the cutest thing ever! Thank you Amanda for letting us be apart of his life!

    Bryan E.

    I feel so sorry for all the people that have had bad experiences and/or problems with their puppies but I got my best friend Oliver here and I don't regret it AT ALL. The dogs are on the more expensive side but I was happy that they came with documentation and shots plus with discounts/coupons we were able to get $600 off . The staff were attentive and he even came with a kennel, play pin , bed , food, leash, collar and more stuff to get us started. I was so nervous getting my puppy here after reading all the reviews but he has really made our lives 10000x better

    Megan R.

    BEST PLACE TO GET YOUR BEST FRIEND I've been a dog owner my whole life and my family has raised nothing but English Springer Spaniels. This dog breed is kinda hard to find anywhere. I only get the liver and white color and with their tail docked. I've always been against going to puppy stores because I've heard they all come from puppy mills. Well I did a little bit of research and found out that their dogs come from private breeders. Keep in mind I have read all the reviews on yelp about this place. But I'm my opinion they're not true. I got my loving sweet boy, Scout from here. He's hands down the best dog I've ever had and I love him to death. The girl who helped me was Rachel, super sweet and kind. He was a little pricey but worth every penny. I don't have the best credit but She helped me with the price quite a bit and made the paperwork process easy and didn't take long. I'm so happy I found my best friend and I recommend this place hands down

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    7 years ago

    Absolutely fed up with this puppy store nothing but issues one after another. 0 stars if I could

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    6 years ago

    Always friendly staff. Dogs well cared for. Love to just stop by and look. Make it easy to take one home

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    6 years ago

    Clean store, healthy looking and old enough little puppies. Would buy here if I could take one to Germany after my vacation.

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    Page 1 of 2

    Ask the Community - Hello Puppies

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    Castle Creek Cavaliers

    Castle Creek Cavaliers

    3.6
    (45 reviews)

    A long time KCC lover, I (my husband and I) looked into three breeders in San Diego before…read morespeaking, meeting with Merle at Castle Creek Cavaliers in Vista. I appreciated the thoroughness and advice she provided me a first-time puppy purchaser, to advise what to look for in breeder in whether her, or another one. It's evident she really cares about her dogs. They are on a good routine and takes visitors around the time they eat and nap, putting them first. To a purchaser, it may seem that she is very involved or has lots of suggestions, but the truth is, she got us ready to immerse a dog into our home and family. Her tips were from a good place, to make our routine similar to what he (Palmer) was used to. He slept through the night on the 2nd night from then on, ever since, and she lets us know about night one, he may be a bit scared in a new place. He's beautiful and healthy, our vet was so impressed! Her dogs are groomed at home, she has cleaners to add care at their home and cleanliness, they eat well, enjoy goats milk, and love. The owner/ breeder She has a big heart, and understands Cavs are good for people in need. There is an option to have your puppy be a dog certified to visit assisted living care and elderly people in homes who do not have visitors. We are going to enroll Palmer in it because it's good for the dog and we feel good about helping lonely older people in our area too. She makes sure your lifestyle fits well for what the breed needs, being home, etc. If we had questions or concerns, wanted tips, she was happy to make suggestions that did work, from his sleep to bathrooms to routines. As long as he is alive, she is available as a resource - a very caring, knowledgable, breeder. We could not be happier with Palmer and the transition she has made going forward comes from a place of love - and as a buyer, if you can remember this, it will help you too. Having one of her KCC is so rewarding. Thank you, Castel Creek.

    Look at the May 1 2026 Murrieta PD arrest…read more We actually bought our little boy from her and she scammed us on the paperwork. He's a perfect pup but we paid for papers. She said she was a champion trainer/breeder with all the awards to make it legit. In reality it appears she was a puppy mill. I know before comments shame on us. All I can say is thank god we brought our boy out of that mess.

    Vail Ranch Goldens

    Vail Ranch Goldens

    3.9
    (28 reviews)

    I purchased our golden from( Brenda now her fb says Rachel so who knows what she goes by now) about…read morethree years ago. I put up with ALOT of excuses with her shortly after I had paid her half (over $2k) for our puppy. I ended up having to contact her after time had passed and I hadn't heard about our puppy that was supposed to be born 6 months prior. I got nothing but excuses from her but gave her benefit of the doubt. She tried to sell us a puppy from a litter that was born 4 months prior due to not selling them. I kindly declined as I had put a deposit down for a red one. Months go by and I'm told that she miraculously had a red litter and they were already 3 weeks at this point. During the time of waiting I started seeing things online about her selling puppies that had parvo and other things. All which she denied. I played nice with her for the time being just so I didn't loose my money that I put down and get my golden I had waited a year for. After we finally picked him up he was terrified of her and immediately came to us cowering and would not come to her. I said nothing and thought maybe he just wanted to go home and was a quiet puppy. About a week later we dropped him off overnight for "daycare" that already paid for her and arranged prior to picking him up. The next morning I picked him up and he just looked defeated and noticed something was off. The people she had "working" for her looked like druggies and every time he was next to our puppy he would be terrified. I left shortly after and noticed on my way home the top of his head had a lump. I texted her and asked his he had gotten hit it hit himself and she immediately denied. I took him to the vet two days later and the lump was massive. I ended up having to pay over 1k to have the lump taken care of. Which included meds , a cone and him having a tube through his head to drain for two weeks. When I explained that the vet said it was trauma to his head she came up with the excuse of him hitting his head on the dog training ladder (yet before knew nothing about it) She denied helping with medical bills even though it transpired in her care. Fast forward to about a year later I found out that the father of our golden came from someone else in Washington who had never done breeding with her before. Mind you which was never told to us. I had to reach out to that person only to find out that ALL of his puppies where from the litter that miraculously showed up that's she told me she had already. His dog had zero testing and zero form of akc etc. when I asked Brenda about it she denied of course and said she had a breeding partnership with him. knowing I wasn't going to get a straight answer from her I dropped it. Now starting this year in January he out of the nowhere had a seizure and lost consciousness where I had to administer cpr to get him breathing again. I reached out to her and let her know, thinking she would care but instead I was told nope none of her puppies have ever had seizures that she knew of and that she moved out of the country and couldn't help... I took him to the vet and ran a bunch of tests to find out everything was normal. Now on Thursday he had another seizure... I then, of course, messaged her again to let her know, and instead of showing any form of compassion, asking how he was doing or us I was then told again that she moved out of the country is grieving the loss of her son(which she lost her son over 4 years ago) and is dealing with a lot and can't help me blah blah blah blah blah blah For her to turn around and block me... I reached out on multiple Facebook groups throughout the area, asking if anyone had issues with their puppies only to find out that everybody has had nothing but issues with her, and it has been going on for years that she has been breeding. A old employee of hers contacted me and informed me that she does still own this business And is looking to soon open up her own Maine coon breeding business. I highly advise everyone to stay clear of this woman and whatever business she does. She's extremely manipulative and there is several lawsuits open against her, which explains why she left the country. I pray that nobody else has to go through what we have and are currently dealing with, and I hope that others get justice for what she has done throughout the years.

    We purchased our boy, Beans, in December of 2023 and picked him up New Years Day of 2024. Every…read moreaspect of getting him was a 10/10. When I left Brenda a voicemail first reaching out about a pup, she called back within 30 minutes and we chatted for a while. We ended up face timing and meeting the pups virtually. I knew from there that we were going to buy a puppy from her and we set a date to come by a week later. We went to her house to pick from two litters. Brenda was in the middle of a very hectic move but we only had 2 days we could come pick him out before we were out of town for the holidays for 2.5 weeks. She was so accommodating and let us come over late on a Wednesday night to pick out our puppy. We had 2 litters to chose from as two of her female dogs got pregnant when she wasn't expecting it. We got to play with each available pup one on one and take our time with them. She had each litter in their own themed room with music playing. It was like a puppy hotel and so adorable. We probably overstayed our welcome because we were seriously stuck between two dogs and couldn't decide who we wanted. We left telling her that we needed a day to decide and we'd get back to her but it took about 10 minutes in the car for us to decide and from there everything was smooth sailing. We were out of town in Northern California for the holidays for about 3 weeks. She even kept our puppy a week longer without charging us so we could pick him up on New Years Day. She would send us pictures and videos of him so we could see how adorable he was and he was living the life at Brenda's house until we were able to come pick him up. When we went to pick up Beans, we sat with Brenda for about 2 hours. She has a pretty extensive orientation but its nothing too crazy. She really cares about her pups and wants to set them and YOU up for success bringing them home. She gave us a packet with a ton of information from feeding details, what to expect for the first few days, training commands, etc. She also gives you a puppy shopping list that you need to get prior to bringing your dog home (food type, training treats, heartbeat puppy, etc). She really makes it as easy as possible for you and your new baby to adjust to your new life together. When we picked up Beans, she showed us some of the tricks her dog Sonic can do. Sonic is one of the most well trained dogs I've met. It was pretty incredible. We had already signed Beans up for the Basic Board and Stay camp where Beans would go back to Brenda for 2 weeks and then home for 2 weeks 3 times. However, Beans is so smart he completed most of the course in the first week and we were able to get him early. He is been the best addition to our family. We absolutely love him to pieces. He's such a good, healthy, and cuddly boy. We're amazed at how bright he is and we couldn't have been this happy if it weren't for Brenda and her training.

    Emergency Pet Intensive Care

    Emergency Pet Intensive Care

    3.3
    (442 reviews)

    We are beyond grateful to everyone at Epic Vets for the incredible care they gave our sweet frosted…read moreface Kona Love. From the moment she arrived, we knew she was in compassionate and capable hands. A special thank you to Dr. Saaiman for her expert surgical care, and to Dr. Stenseng for the thoughtful follow-up that helped Kona continue to heal. We also want to recognize the amazing veterinary technicians who cared for her throughout her recovery. Your kindness, patience, and genuine love for animals did not go unnoticed. Watching your beloved dog go through something so traumatic is heartbreaking, but your entire team gave us hope, comfort, and confidence every step of the way. Thank you for treating Kona like she was your own. We will never forget the compassion and dedication you showed our family. From the bottom of our hearts, thank you. We are forever grateful.

    I am extremely disappointed with the care my dog, Romeo, received at this clinic. Romeo had…read moresuffered a horrific attack from another dog that left the skin on his neck ripped off. During an already traumatic and emotional situation, we trusted this clinic to provide the best possible care and ended up paying upwards towards $5,000 for treatment. Unfortunately, the suturing was done very poorly, and we were concerned about how his wounds were healing. We decided to seek a second opinion elsewhere, and the other veterinarian confirmed our concerns and provided proper treatment. Since then, Romeo has healed well. No pet owner expects perfection, especially in an emergency, but we do expect competent care that matches the cost of treatment. Spending thousands of dollars only to have to seek corrective care elsewhere was heartbreaking and frustrating. I would strongly encourage others to ask questions and consider getting a second opinion if something doesn't seem right.

    Hello Puppies - petbreeders - Updated July 2026

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