Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

I've been seeing Felicia for 15 years -- I followed her when she left Facial Bungalow and started…read moreher own business, driving across town because she was worth it. That loyalty made my most recent visit all the more disappointing. I had a 10:50am appointment. The day before, Felicia texted asking if I could push to 11am. I said I'd try to rearrange my plans. She replied: "let's keep the 10:45." I managed to move things around (because if she was asking, I figured she was in need, and I wanted to help) and arrived at 10:57 -- 7 minutes late by the original booking, not 15. When I walked in, Felicia told me I was 15 minutes late. I explained I'd rearranged my schedule to accommodate her request. She shrugged and said "too bad, I already booked someone afterwards.". It wasn't until I was in the room that I checked the reminder email -- original appointment: 10:50. So by her own scheduler, I was 7 minutes late, not 15. Felicia eventually gave me an extra 5 minutes to make up for the mix-up, and I appreciated that. But the cold, dismissive way she started the appointment stayed with me. That's not how you treat someone who's followed you for 15 years. Part of why I see Felicia specifically -- and not one of those high-volume places with curtain walls and hospital beds for tables (you know the ones) -- is the whole experience. A facial should be calming and restorative, and Felicia's warmth has always been as much a part of that as her technique. When that warmth disappeared at the door, it colored everything that followed. The facial itself was top notch. Felicia is genuinely skilled, stays current on products and techniques, and can deliver a top-notch treatment in her sleep. I hope this was an off day, because the person that greeted me at the door was not the warm person that I've been loyal to for a decade and a half.

I had a chest wax done at Secret Service Beauty before an event, and I was honestly surprised by…read morehow comfortable the whole experience was. I've done this at a few places before, and it's usually something you just tolerate--but this was completely different. Rebecca Pletner clearly knows what she's doing. Whatever technique and products she uses made a noticeable difference. It was far less painful, and my skin wasn't irritated afterward like it normally is. Everything felt clean, precise, and professional.

Rebecca is great at BIO Peel, Waxing, Facials, Lash Lift, Lash Tint…read more Try the LED light and peels she offers. She is so professional, fast yet thorough. You will not be disappointed. Rebecca waxing is painless. Loving coming to her, and she also does house-calls if needed. TRY HER OUT, You wont be disappointed.

Marina is Super professional, sanitary and quick. I'm sooo happy I found this place!!!!read more

Most amazing waxing service of my life. Quiet, private setting. Marina was prompt with starting my…read moreappointment and was very throughout yet gentle. Highly recommend

Daylyn, Daylyn, DAYYYYLYNNN!…read more My sister referred me to sugaringLA - so it was my first time trying them out and previously I haven't heard of them. Oh my gosh, Daylyn made me feel so safe and comfortable right off the bat, from the very moment she greeted me. She is one of the coolest people I ever met, and so professional and great at what she does, you can tell she cares about her clients and this shows in how safe she makes you feel once you are in that room and completely vulnerable. I was expecting PAIN, because it's been a while since I shaved or sugared ... a while, like Chewbacca status. Daylyn and I immediately connected she is so intentional about it too, to where I was completely distracted and forgot about it completely, it was so fast, and I didn't feel any pain at all. This was a seamless, easy, comfortable experience and I can't recommend Daylyn enough, she was incredible, and I look forward to seeing her again. Now I'm hairless and ready for my bday trip coming up! :)

Customer service was awesome! Results absolutely top of the line. I went in on my lunch break and…read morewas out before I knew it. Speed & quality work.

Kim is amazing! I've been going to her forever for my eyebrows and lip wax. The shape of my brows…read moreis natural just the way I like them and the wax she uses is the highest quality and non irritating. The ambiance of her studio is zen-like from the smallest detail. You will want to take long deep breaths from the calming diffusing scent when you walk in. This is a one of a kind waxing studio.

Kim is a master at curating the perfect eyebrow shape for your face. I'm extremely picky, and only…read moreher skilled hands will ever touch my brows! Her space is also beautiful, relaxing and peaceful.

Amazing experience as a first timer for spray tanning and sugaring (I've had one Brazilian before…read morethis one). The girls here are so lovely! They make you feel comfortable while being extremely efficient and professional.

I spoke to Ashley at this facility yesterday who was so helpful with my membership, the staff are…read moreso nice at this location. This location is very clean and very friendly and fantastic place to join.

Highly recommend. Arina is a consummate professional and makes the process seamless. Easy parking,…read morebeautiful space, and an efficient and professional process. Have been going for two years and would not go anywhere else. I especially appreciate their respect for time- I have never waited here, and the consistency is key with a busy schedule.

Arina is my girl!! She has been doing my Brazilian waxes for a few months now and she does not…read moremiss. She is super sweet, always gets every single hair and spends time afterwards tweezing any ingrowns. The studio is super cute, it's tucked away amongst other businesses on Robertson. Street parking has always been easy to find.

10 out of 10!! Saw Aimee for eye brow and Manzilian! First time getting the full monty and Aimee…read morewas great. Not nearly as bad as I thought going in and waxing over shaving any day!! Great salon in a cool with parking upstairs!! Highly recommend. From check in to wax to check out, Great Service!! I'll be back!!

I've been coming here six years and counting! This is more than a waxing appointment; it's…read moreessential self-care. Michelle is an absolute pro who makes you feel completely at ease during what might otherwise be a painful and/or uncomfortable experience. She's honestly a therapeutic miracle-worker! I always leave feeling sexy with lifted spirits. Easy parking, great prices, and quality products. Thanks Aimee for creating such a welcoming environment, and Michelle for making me feel beautiful inside and out!

I've been coming here ever since I moved to LA and I will never consider settling for anything…read moreless! Their staff are amazing (special shout out to Maria, who always goes the extra mile to make me feel comfortable and at ease). My skin is very sensitive, and the fact that they use honey makes such a big difference.

Jessica is the best! I usually able to get a day of appointment which is super convenient.read more

Overdue review.. because I wanted to keep her as a secret, but is time to share with the world…read more She is a MASTER in the waxing department. She makes you feel comfortable. Her years of experience definitely shows, quick easy wax , pain is minimal. Prices are fair , she makes the whole process a relaxing experience. (Don't forget that TIP) She is soooo worth it. Wish she was closer to me.

:)read more