I am writing a great review for a sh*tty business! Ha ha ha. So, we found Mr. Helmer on a frantic search after another septic repair company bailed on some emergency work we needed done. Stanley and his son Aaron came out the day after we called for help, came in very close in price to our original estimate AND they did all the work the same day. We had a MAJOR problem that involved every homeowner's worst nightmare (cutting through concrete and digging up the ground!!) but they finished in less than four hours and we were only without use of plumbing for maybe half that time. Stanley took the time to explain EVERYTHING and assured us that he was treating the project as though it was his own home. It helped that he's also a super personable guy and knows a ton because he's been around forever. Not only did he win our business for this job but now we will call him for our regular pumping needs too. Thanks so much for helping us out of a pretty desperate situation and being super fair and kind to us! read more

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My septic alarm turn on Tue, wed morning I called and informed Helmar about this. They mentioned that they are in my area and can come there in 10 mins. Service call charges will be $150 and if any repair that would be waived off. They came in 10 mins. Opened lift station and pump started working. Technician told that it was something weird and when he wiggled cord it started working. He mentioned that everything should be fine. I asked that since they have already opened lift station why don't they pump it. They asked me that it will cost $289 to pump lift station, which is under 300 gallon. I mentioned since it is opened let's do it. I paid $289. Technician mentioned in the notes "Taped alarm float to riser pipe. Float may have gotten stuck. After testing the pump is working." In the night alarm again turned on. I called next morning. Technician told that float might be stuck again and we need to come again and may be we can install new float. I asked about cost and was told it is not expensive. I told that I had service a day before and paid $289, I was told that don't worry we will take care of it. Next day technician came and put new float and I got bill of $200. What.......$200 for a $20 float. I called and told that I already paid $289 for service call yesterday and why again $200. Total $489 for a float change. I was told that technician who came day before was not carrying float. Means a service call technician is not equipped with all things they need to fix it and they will need to come again and will charge again. Customer will have to pay $489 for a $20 float. Stay away from company who doesn't have skilled technician and not carrying all necessary equipment and put all overhead on customer to pay $489 for $20 float. Talked to owner and he was very disrespectful and arrogant. Stay away from such shady company. Service crew is incompetent and not equipped with all tools and they need to come multiple times and charges on customer ...again $489 for $20 float and make you feel like they did BIGGEST favor to you. read more

Can not say enough good things about this company! Stan and Aaron are knowledgeable, honest, and prompt workers who really take pride in their work. They were able to pump and repair my septic with ease and I never felt out of the loop throughout the whole process. They are now my go to company for anything septic related and I would highly recommend them to everyone! read more

I can't even begin to say enough good things about Helmers! Don't even think twice about it. I would highly recommend you go with them for any septic needs. They were friendly, honest and so quick to respond. We have a full tank replacement and it went seamlessly! Don't be fooled by the other quotes as that is where you get what you pay for and there are hidden fees. Helmer's is the way to go, no question. Thank you Helmer's for getting us back to normal here! read more

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They are knowledgeable and professional. They always kept us advised as to when they would be there, and were on time. Saved us money with a neighbor discount. read more

Professional, knowledgeable, friendly. Very impressed with how quickly Aaron got me scheduled. Highly recommend.

Helmer came out to resolve an issue that Ron's tidy tank wouldn't even come back to check out. Helmer personal is very knowledgeable and professional. I will be having them address all or my septic work going forward. Don't waste your money or time with others. read more

These guys were absolutely AMAZING! They came out for our full tank on a Sunday. Their rates for after hours were 100% reasonable. They made sure we were completely fixed before leaving. They explained everything to me in terms I understood and were incredible nice. They are certainly our go to from now on. Highly recommend this company for all septic needs! read more

Aaron, Stanley and their team did a super job replacing our septic system's lift station in one day. They delivered everything we talked about in advance at a reasonable price. They even went the extra mile by providing and spreading some fill dirt they had on the station's island! read more