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    7 years ago

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    Hillje Music Center

    Hillje Music Center

    2.4
    (15 reviews)
    $$

    Do not rent from them. Terrible customer service. I had called a month ago for instructions on how…read moreto turn in my daughter's instrument and was given very clear instructions to return any time before the 15th (the billing date). My husband tried to return on the 13th but the location was closed (with no notification). I left message for Judy on Sat and she never called me back. I called back today and they want us to drive to Boerne or Bandera this afternoon to return it (if I want to be credited back for May). I asked if I could return tomorrow because I don't have time to make a 1-hour trip before I have to pick up my daughter and they said no. I regret not renting from Terra Nova--they are way more professional.

    I was very impressed with this band and orchestra center. I went in to randomly buy reads for my…read moreclarinet (that I hadn't played for 8 years) with my 7 year older daughter. We ended up staying for at least 20 minutes. I am very interested in signing my daughter up for violin lessons and the store clerk took the time to patiently explain the different sizes of their violins, the craft and care their violins were purchases with, and their rent to own process. Incentives for paying cash up front but if you're renting one size that your child quickly out grows, your monthly payments will simply transfer to payment for the next size up. The store is small and sandwiched between Cheesy Janes and Half Price Books. Absolutely carried everything I needed. I imagine they're packed before band events! They are also closely connected to area high schools, middle schools, and elementary school music programs and take into consideration preferences and resale values of desired brands, etc. Enjoyed it a lot, loyal customer, for sure.

    Musical Arts Center of San Antonio

    Musical Arts Center of San Antonio

    4.6
    (5 reviews)
    $$

    We've had a really positive experience with MACSA. My son takes music lessons with Dr. Jimmy Cheung…read moreand it's been such a great fit for him. Dr. Cheung is incredibly patient, enthusiastic and clearly passionate about teaching. He takes the time to meet my son where he is which has made a big difference in both his confidence and consistency. My son has made leaps and bounds since starting lessons with him and it's been really rewarding to watch that progress. My son has had a few injuries from BJJ and wrestling and Dr. Cheung worked with him to adapt lessons so he could continue practicing using one hand. That level of support and problem solving meant a lot. One thing I especially appreciate about MACSA is how many opportunities they offer beyond weekly lessons. There are regular performance opportunities and competitions, which give students a chance to grow, build confidence and apply what they're learning in a meaningful way. The pianos the students get to practice on are also beautiful which adds to the overall experience and makes it feel even more special. It feels like a place that truly supports both skill development and a genuine love for music. I'm really glad we found it.

    NO TEACHERS AVAILABLE???? Firstly, they do seem to have…read morehighly qualified instructors for advanced-level piano students . . . however, we've been repeatedly informed that "advanced level instructors are currently at full capacity" . . .

    High School Music Service

    High School Music Service

    3.5
    (11 reviews)
    $$

    SCAM ITS A SCAM YALL RUN TO A DIFFERENT STORE WE GOT A…read moreFLUTE FROM HERE FOR MY DAUGHTER FOR 6th grade, now she is in 7th grade and decided to move to orchestra to play Viola, during the summer brake i went to return the flute and they recommended me not to because I will lose "my credit accumulated" i specified that i didn't needed the flute anymore because my daughter did not like band and maybe wanted to move to orchestra and play viola or violin , guy there even wrote it in a paper of how much money i accumulated and the instrument i wanted, so I decided not to return it and took the flute home, after 2 months of paying for no reason, when I went back to get the Viola they say oh NO you can't transfer the credit from band instruments to orchestra instruments. so now I needed to start a new contract if i wanted the Viola. i don't appreciate being lied to now i lost my money.

    My son started band this year and we have used this location to service his clarinet and purchase…read morereeds, etc. Over the past 10 months of so, I've been in the shop an around 4-5 times. Only once can I think of a positive experience which was one I dropped the instrument off for repair about a week and half ago. This was the only time I was not talked down to or made to feel uncomfortable. I've played clarinet for over 20 years...I'm not dumb regarding what I need, etc Today will be my last visit to this store. In early August, we overhauled his clarinet with new pads. My son had some bent keys and things that needed to be addressed recently, but I was surprised to see one of those things was 4 new pads in less than 10 months. I mentioned it to the individual assisting me and he was like no that's normal, etc. He became very condescending towards me. From my experience, that is not normal, so I am within my right to question it. The older gentleman on the back just kind of nodded his head and didn't make any comments. As I was reviewing the receipt with the repairs and examining the instrument, he walked over to the door and stood in a semi confrontational stance and stared at me as if to hurry me up and rush me out of the store. Go to another shop that will appreciate you, your business, and not talk down to you.

    Helotes Guitar - guitarstores - Updated July 2026

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