This is my second time using Expert Movers. It was a second great experience…read more The office made the scheduling easy and their responses were prompt and on-point. I was most impressed by Wilver and his crew to overcome obstacles, mostly from my building. They did great work and I'm very pleased with how my moving day went. Well done all!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

Avoid this franchise and perhaps this company in general. There is a lack of accountability and…read moreintegrity with it's employees. This was my first time ever utilizing a moving company. They were contracted to move 7 items for me. One of the items was a TV which I ordered a $20 shipping box for. There was an issue with the base and we could not use the box. I asked if there was anything we could do and the worker stated "Don't worry. I got you." then proceeded to go to the truck and bring back blankets and material to wrap the TV. I did not think anything of it as I assume they know what they should be doing and what is ok. After the move and the workers left, I found scratches on the TV when I went to place it. This is no minor scratch. It is a series of scratches in a 8x6 area. I believe there was a hard piece on the blanket which rubbed up and down during the drive to the new home. I looked up how to file a claim and sent it in the following day. The Director of Quality Assurance, Brittny Love, was my contact who I provided the information to including pictures and receipt. After all was said and done, I was informed it would be 1-5 weeks before hearing anything, which in a digital age I thought was an unusually long period. After 3 weeks, I was informed by Brittny that I would be denied any compensation because 1: I signed the Release of Liability form and 2: The worker stated, falsely, that he informed me damage could happen to the TV by him wrapping it as he did. If the worker had informed me of the risk, I would not have allowed him to do what he did as the TV cost more then the entire move, which at $220 per hour I would expect to be better. The worker was quite quick to inform me shortly after introductions that they do accept tips, though. I'm assuming a person finding damage after a move is not a unique situation at all. If someone moves an entire home, does the company employees remain there for multiple days while the owners unpack and check everything? I'm guessing not. So, I've come to believe that if you must use this company, DO NOT sign any forms at the end and send the associates away informing them that their services are done and will no longer will be paid for, and that you will not sign anything until EVERY item is thoroughly inspected. Be certain to record the entire exchange. Otherwise this company will use any tactic to avoid accountability. Sorely disappointed that I ever chose to use this company.

Two Men and a Truck Estimator Paul DelGuidice overbilled for services. They failed to apply all my…read morecredits deposit and estimate of service charges that were prepaid before the movers started. They have are still trying to get extra money for the same moving services. This is fraudulent and unacceptable treatment. I do not recommend their service in Tinley Park.

I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

Easy quote, they gave it to me straight with an initial fee and then an hourly rate. No complicated…read moreestimations. Movers got there and moved everything quickly and carefully. I was shocked by how fast it was. Ended up like half the price of all the other estimates I got. Great work

Very reasonable company.Easy to schedule. Fast and efficient service. Highly recommended…read more Used twice already

Great company to work with! We've used Herder Movers a few…read moretimes. Highly recommend them!

I don't think I have strong enough words to explain how well my move went, and all thanks to Herder…read moreBrothers. The crew that was sent was on time, professional, and QUICK! They moved everything we asked, nothing was damaged, and we were charged less than our estimate. I am so happy that I just recommended them to a friend of my mother's today! Thanks, guys - you took the pressure off of this move and made it so easy!