Stevenson Transfer moved our daughter out of state. A crew came on time and packed all the…read morefurnishings, and breakables (there were a lot of those too). My daughter was nervous about the move but was happy and relaxed at the end. All items were professionally packed and stored on the moving truck. The truck arrived on time, everything was unloaded put were they were suppose to be. There was no damage or problems and the young men could not have been more accommodating, Stevenson Transfer charged a very fair price and executed very professionally. They value customer service and I would highly recommend them. Jim F

After extensive research, I chose Stevenson Transfer because of their 5 star reviews for my move…read morelast summer. ST wasn't the highest quote I received and they weren't the lowest, but my gut told me this was the company I should go with because It's family owned and operated and you work on your move with the actual people who control the logistics of getting everything right. It was one of the best decisions I ever made. I can't tell you how many times between booking the move and the actual move itself, that I patted myself on the back for having had the good sense to choose them. It's hard to imagine there's a company out there who is better at what they do. I moved from Chicago to Newport Rhode Island at the height of the pandemic in July 2020 and ST never skipped a beat I can't stress enough how wonderful ST is. There were various things that came up during my move that were out of my control and Stevenson Transfer came to the rescue every time. Angie and Cindy (who will become your best friends if you choose ST for your move) are nothing short of amazing. I was in constant contact with them as things came up unexpectedly or changed. The movers who actually do the move are some of the most professional people I've worked with. Choosing ST was honestly one of the best decisions I ever made. Do yourself a favor and book them for your move. They are, simply, just that good! You won't regret it. Thanks ST for all your help and support - Margie

We used these guys for our move from a third floor walk up (with killer stairs) to a first floor…read moreapartment in the city. Overall they had the best rates and don't charge extra for the truck or the travel fee (which is actually a fee for the time it takes a moving company to get to your place and then back home after the job is done). They were a bit slow to respond at first, but were very helpful in helping us prep for the move to reduce cost (making sure all is packed, having boxes of similar size stacked together because that's how they move them - by size and not by room designation). And they hustled. The moved ended up taking longer than we anticipated (lots of stairs!) but they ended up charging us less than we thought - they stopped by for lunch on the way to the new place and didn't charge us for that time. I don't believe they're insured, so not sure if I would recommend them if you have a lot of stuff. But they took good care of our IKEA stuff and I will use them again next time we move.

Right on time, professional and accommodating staff for fair price…read more Moved a rolltop desk from store site to home. They lived up to their company name. Will definitely use them again. Thanks guys!

I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.

Easy quote, they gave it to me straight with an initial fee and then an hourly rate. No complicated…read moreestimations. Movers got there and moved everything quickly and carefully. I was shocked by how fast it was. Ended up like half the price of all the other estimates I got. Great work

Very reasonable company.Easy to schedule. Fast and efficient service. Highly recommended…read more Used twice already

I wanted to support a local, veteran-owned business, but this experience was a costly mistake. Do…read moreyour homework and read the reviews before hiring this company. When I first called, I spoke with Griffin at the New Lenox location. We hired them specifically to load furniture and boxes into a POD, not a full move. Griffin promised the movers would arrive with a truck stocked with supplies: blankets, shrink wrap, and straps to protect our furniture. This was confirmed in our written quote. I mentioned I was going to buy a mattress bag, and he convinced me to purchase theirs instead, assuring me it would be added to our bill. The movers showed up in a car. No truck. No blankets. No straps. And no mattress bag. When we asked, the movers told us they couldn't bring a truck because none of them are insured to drive the company vehicles; they added that the owner doesn't maintain the fleet, leaving many trucks out of service. It was raining the entire time; unlike other movers we've used, they did not bring floor protection or shoe covers. One mover disclosed that he was summer help, had only been working three weeks, and had received zero training. My husband spent much of the move directing the movers on how to carry items safely - to save their backs. We also had to supply our own shrink wrap when their roll became too tangled to use, and repeatedly had to ask them to wrap furniture before moving it, but pieces were still being moved without any protection. The results speak for themselves. A leather loveseat was dragged across the wood and iron railing on our staircase, leaving scratches across the surface. The movers put multiple dents, scratches, and marks on our walls and broke a wood trim piece on the railing. One mover did bring the damage to my attention. Now we are required to repaint walls that didn't need painting before we can complete our move-out. During the job, one mover dropped his end of our heavy couch -- no stairs, just a doorway, roughly 15 feet -- said "f**k this, I'm not doing this," and walked away, leaving part of it in the rain. My 66-year-old husband had to pick up the end and help move it himself. Inside the POD, movers were stacking large bins on top of small ones, creating a wobbling stack that would certainly have toppled when the POD was transported. My husband and I rearranged them ourselves. The most costly damage involved our garage door. During the move, the support bar across the top was dented and part of the door opener mechanism was pulled backward. When asked what happened, the movers claimed to be unaware of hitting anything - yet now our door will not close. One mover eventually acknowledged they may have hit it, took photos, and called Griffin, assuring us we would hear from someone to resolve it. We never received a call. When we followed up with the owner, he asked if we could prove they hit the door. In the end we incurred a $350 repair bill. To top it all off, our credit card was charged twice. When we called (four days after the second charge), they claimed one was simply a hold, but both charges were clearly posted to our account. The additional charge has since been reversed. Check your accounts carefully after using this company. The owner has responded to other negative reviews claiming they "do a thorough walk-through with every client." No walk-through was done at our home. We didn't discover the full extent of the damage until after they left, and we are dreading what else we will find when we unload our POD. We paid full price for a service that was misrepresented from the first phone call, carried out by untrained workers with no proper equipment, and resulted in hundreds of dollars in damage and repairs, with zero accountability. The movers themselves were polite and apologetic, and frequently blamed the company. That tells you everything. This company is disorganized, unprepared, and management is dishonest. Find someone else. (photos are just a few of the many)

Ryan was very helpful and resourceful when it came Time for…read moreme to get a cost estimate for moving.

I was extremely pleased with QSR Transportation. They were extremely responsive and professional…read more They arrived over 20 minutes early and got right to work. They were very conscientious with my items and did a great job with disassembling and reassembling furniture at both locations. I moved out temporarily to get my floors replaced and fully intend to use them when I move back in. Don't hesitate to call them for your job. You will be pleased!

They were very understanding and friendly 10/10 would recommend especially work well with people…read morewho have disabilities