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    Helping Hands Veterinary Clinic

    3.3 (165 reviews)
    Open 8:00 am - 3:00 pm
    Updated 1 month ago

    Services - Helping Hands Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

    Helping Hands Veterinary Clinic Photos

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    Recommended Reviews - Helping Hands Veterinary Clinic

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    Our furry family! Healthy and happy thanks too Helping Hands Vet..
    Heather R.

    I have been taking all my pets here for over 10 years.. they have always been very caring and informative.. they go over everything very clearly and give prices for everything up front so their are no hidden surprises.. they have always taken care of my pets right away and genuinely care. Thanks Everyone that works hard too make it all work so smoothly

    Heather O.

    So glad I found this place! I am very disgusted with all of the other previous Vets that have been pushing dangerous annual unnecessary procedures, monthly unnecessary toxic drugs, and pushing dangerous allergy meds. A simple vitamin supplement has kept Zoe totally healthy and free of chronic ear infections, sneezing, itching for over 2 years now. She loves coming in for her check-ups!

    Aug. 13:  Confirmation of the boarding appointment.
    Megan F.

    This is the absolute WORST boarding facility and vet in the entire Seattle area!!! Keep reading and you will understand why you need to run from this place like how you'd run from your ex. Words cannot fully express the anger, stress and inconvenience Helping Hands Vet caused me and my family!!! At the beginning of August (a month in advance), I booked a reservation for TWO of my pugs to be boarded at Helping Hands Vet from Sat., August 31-Mon., September 2 (Labor Day). The person I booked the reservation with on the phone sounded extremely scattered, so I called back to confirm the reservation. SEE ATTACHED SCREENSHOT: On August 13, Jessica left a voicemail and confirmed the boarding reservation for Sat., Aug. 31-Mon., Sept. 2. SEE ATTACHED SCREENSHOTS: On August 28, I receive emails asking me to confirm the boarding reservations. I confirm. SEE ATTACHED SCREENSHOT: Less than 24 hours before the scheduled boarding reservation on August 30 at 10:00am, LACEY left me a voicemail saying that Helping Hands is not open on Monday and that I have to pick up the pugs on Tuesday instead, paying for an extra night for BOTH pugs for a mistake their clinic made. I called back and said, "Look Lacey, 3 THINGS: 1) Why am I hearing about this LESS THAN 24 HOURS PRIOR TO THE RESERVATION YOUR OFFICE CONFIRMED 3 TIMES?!?!? 2) I AM NOT paying for an extra night of boarding due to your disorganized, thoughtless mistake!!! 3) I WILL NOT miss work at the last minute to work around an error that YOUR OFFICE CAUSED AT THE LAST MINUTE!!! 4) WHO IS GOING TO CARE FOR TWO OF MY BABIES WHILE I LEAVE THE COUNTRY?!?!?!? I AM LIVID. Not only did I have to waste time calling Lacey back on my precious lunch time, I had NO time to call another boarder and they were probably all booked up anyway!!! Lacey behaved extremely rudely. She cut me off while I was talking and gave excuses as to why she was calling at the last minute. First, she irrelevantly claimed that Jessica was fired. That was not my question. I asked why LACEY CALLED ME AT THE LAST MINUTE to tell me the clinic was closed on Monday. Lacey then irrelevantly referred to a completely separate booking I scheduled for October, saying that I called too far in advance so they didn't have their schedule. I immediately called her out on her bs and told her that booking is completely separate from this one and has nothing to do with the current situation she caused. I called a month in advance of this August booking, they would have definitely known their schedule! Even if they didn't, I should have heard about this more than LESS THAN 24 HOURS BEFORE THE RESERVATION. I asked to speak to Lacey's manager and was promised the MANAGER would be calling me in 5 minutes. Lacey couldn't think of anything else to say, so she hung up on me after I confronted her about her own lies. I was shocked that Lacey had the nerve to tell me, "I didn't want to hear" her so-called "solution." Seriously?!?! My phone rings again, but is NOT THE MANAGER who calls me back. A woman comes on the phone and says she "is trying to take some of the workload off" for the manager. I repeated that I wanted to speak with the MANAGER, and not her. She was so offended that I wanted to talk to the manager, she also hung up on me after making a nasty comment to me. I told her, "That is incredibly rude" and terminated the conversation. Finally, the manager calls me back. She didn't seem to care at all about how upsetting this experience was for me and my pugs. When I asked her what she was going to do to make this right, she said she would give us a "discount" on boarding the next time. I don't want a discount!!! Why would I trust these people with my precious babies when they can't even follow through with their responsibilities of a simple booking reservation?!? Why would I book with Helping Helping Hands when I was talked to in such a disrespectful, unprofessional and inappropriate manner?!?!?! I cannot believe I previously left my dogs with such unprofessional, disrespectful people. Prior to this mess, I spent $400 on boarding at Helping Hands only to be treated with such unhinged disrespect and sheer unprofessionalism by Lacey, her co-worker and the rest of Helping Hands Vet!!!! What a colossal waste of time, energy and money to have been spent on such a disaster!!!! I WANT MY $400 BACK NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Thank you for the 5-star review, Nicole! :)

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    4 years ago

    Friendly and knowledgeable staff. I really like that this office has walk ins on Saturday. A big thank you for tending to my pup's needs.

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    6 years ago

    I am adding to this review that Basil had to be euthanized due to her upper respiratory infection 17 days after coming to this clinic.

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    Ask the Community - Helping Hands Veterinary Clinic

    Review Highlights - Helping Hands Veterinary Clinic

    Guidry and her team are some of the most caring and compassionate veterinarian and vet techs that I have met.

    Mentioned in 39 reviews

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    Helping Hands Veterinary Clinic - vet - Updated September 2026

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