I used Olde World to redesign the setting of my engagement ring. After wearing it for almost 25…read moreyears, I wanted to change the 1ct oval diamond from a traditional platinum four-prong cathedral setting to a modern bezel. They did an amazing job! I wasn't sure how it was going to come together. They had me come back to see the platinum bezel piece and I approved the work and I had an idea of the cost. When I went to pick it up, I was so wowed that I cussed...a few times haha sorry guys! The bezel fit the diamond and head of the ring perfectly. The designer made curved cutouts on the sides so the light shines through. The diamond is secure and sits lower, exactly what I wanted. Thank you so much!

My wife had a necklace with three rings that represented her and our two daughters. Unfortunately…read moreis was broken. Our anniversary was just two days away and I wanted to replace it for her as an anniversary present. I looked high and low but the style of the necklace was not a current trend so I had no luck. Old World Jewelers was my last stop on my way home. The staff told me they could recreate the necklace within two days, just in time for my anniversary. They were done a day early and the results were even better than the original necklace! The jeweler, Kyle, did an absolutely magnificent job! I was floored by the craftsmanship and the entire staff there was superb. I owe them a debt of thanks for making our anniversary a success. I highly recommend them for any requests or repairs and they had a nice in-store selection as well.

Awesome place. Always friendly and knowledgeable! We have do a lot of business here. Jim and Jenna…read moreare amazing!! We would definitely highly recommend this store ..

I tried going to all the "commercial" places and they just didn't have the same quality as rogers &…read morehollands. They had a better selection and better quality than the other stores. I've been there 3 years in a row to upgrade my wife's anniversary ring and Jim (the manager) helped me find the best rings at the best prices. My wife can't be any happier with her new ring. Jim is my new jeweler.

Don't even bother. We walked in to have my wedding and engagement ring resized, immediately greeted…read morewith attitude from sales guy. After two sentences from this a$$hat, we walked out. Rude asf

Scheduled an appointment here for my biannual cleaning. They were able to get me in on the same…read moreweekend. The gentleman who assisted me (I forgot his name) was very pleasant and upbeat. He quickly took care of my and got me in and out in less than 15 min. Overall very positive experience.

This holiday season, I ordered a gift online and had it shipped to this location. I chose it…read morebecause of it's close proximity to the gift recipient's home, and because there was a signature required upon delivery otherwise. I appreciate the ease in picking up said gift for my friend (was super easy to add their name to my order so it would be released). I do wish it was unboxed since I called numerous times to advise the staff it was a gift, but I'm pleased with the experience in-general. The gift recipient mentioned how nice the staff was during their store visit.

Ordered a mother's ring December 2019, was supposed to receive by mid March, when it came in, it…read moredidn't have any stones. They reordered and I still don't have it. They claim it is sitting in the special order department waiting to be checked. The only problem is that their special order department is closed because of covid. Seriously it's Sept, most places are back up and running!?! Whatever you do don't buy from Zales. They have had my money since December. Manager at Fairview Heights location doesn't return phone calls.