Menards is someplace that I could walk in with only one thing and always walk out with a cart full…read moreof stuff that I had no intention on buying!

The turkey shaped female manager needs an attitude adjustment quickly!! She has had a bad attitude…read morethe couple of years I've shopped here. I will not be coming back after this last situation for sure!! Home depot or Lowes will see my money from now on.

I'll never shop at Lowe's again. Even if they were handing out $100 bills…read more I purchased a physical gift card in store. Mailed it to the receiver and USPS lost the package. That's a whole 'nother issue..... I contacted Lowe's online customer disservice to get a replacement gift card. The unhelpful person handling my problem acted like I was bothering him and told me to visit the store where I made the purchase. Went to the store where I made the purchase and both ladies at customer disservice counter told me I was basically S.O.L. (mind you I purchased physical gift cards at three other retailers that promptly assisted me, investigated and determined the card had not been used and reissued replacement cards without hesitation). Lowe's there was no way to trace my purchase. Really??? Also, my husband didn't have his Lowe's credit card and the customer disservice staff gave him the run around to locate his card info. So, Home Depot, Ace and the local hardware store will be getting our business in the future.

At this store, I think it depends on the day and time you visit. The garden center is consistently…read moresubpar when compared to other stores. We were in the store today and the staff really rubbed me the wrong way. Yes- every one we interacted with. From the guy with the trainee in tow whom we asked to help us find an item to the two blokes sitting in the kitchen section who couldn't be bothered to assist in locating yet another item. The forklift was parked completely in front of the items we needed (detergent for power washer) couldn't find anyone to move it. And lastly, the crosswalks from the disabled parking to the store front completely blocked with riding lawnmowers that were roped together so you couldn't even go between them. Disabled husband had to walk in the car lane to the entrance from disabled parking spot. Also the air conditioning did not seem to be working today.

I love our local Ace Hardware Store! Any time I've needed something they had it, along with great…read moreadvice. So much better than a megastore. Juuust right. Plus, support your local businesses and community!!

I have lived in town over 20 years and really enjoy Ace Hardware. Sometimes you need the big box…read morestores but so often you need a few things or real help with a project, that they can not give you. Parking is ample and the lot is well lit. Propane gas is available for refill or tank swap. The staff is friendly and knowledgeable. Every time I go there I am greeted with a smile on entry and asked if I need assistance. The staff is very knowledgeable and I can always get help with whatever project I am doing. They offer a military discount and a rewards program that are very helpful. Whether you need to get your lawn back in shape or tools for a job Ace is the Place!!! And the staff really is helpful!! My next project is getting the yard ready for Spring so seeds are mulch are on the list for this week.

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.

Call needing small motor part and said where on the way there would be there right at closing. 2…read moreminutes late, closed any way.

Best store for DIY'ers! Hands down, bar none! But always remember, "Take the old part with you!"read more

Home Depot is my place to go for many things. What will always bring me to Home Depot is the Behr…read morePaint. I went in on Thursday and was told the paint I needed could be prepared and picked up the next day. Great! I showed up the next day to find out that nothing was prepared. Bummer! However, the employee working when I went back got all of my paint needs taken care of with a quickness. Thank you!

DO NOT purchase any storm doors from Home Depot. I ordered a custom size Anderson storm door in…read moreNov/Dec 2024, it was installed Jan 2025. It came with a bend in the top so the installer ordered a new part for me. Great! It was installed a couple of months later. By Oct/Nov, I could feel cold air blowing in but couldn't pinpoint how or where. Finally in Feb 2026 I saw the upper window with screen attached was coming apart. HD said it was no longer their problem but to contact Anderson. They said it was still under warranty and sent the part...told me to have HD install it. Now I have a part and HD said they couldn't help. No recommendation, just "get a handyman". So bottom line is...they sell you the idea of a warrantied item but turn their back when you need it. Shame on HD for their promise of having your back if you buy their product stating it has a 5 year warranty, because their back is all you see once they have your money.

Well stocked shelves with good prices. Convenient location for the area, I always tell folks…read moreabout the Big R .

The store manager [don't know her name we will refer to her as DEI] is MOST DEFINITELY a DEI hire…read moreshe knows nothing about customer service or how to handle customer SATISFACTION situation. She has that I am a "BIG SHOT" attitude that I saw when she first walked up to me. This job has her so far up from everyone else it literally STINKS like her. I knew at that point I was going to get no satisfaction. The DEI hire [don't know her name so we will just call her DEI] has a job that she has no business being there. I have a BRAND NEW mower with 9 hours that has been sitting there for 31 days and no parts have yet been ordered for it. The technician does not know that much about mowers I can tell being a Journeyman mechanic for 34 years as he tried to shoot some bull at me about the problem and I told him I am not you normal uneducated person. He is trying to tell me the forward and reverse arms are worn out from using them to get on & off the tractor. REALLY !!!! worn out with 9 hours on it? I asked him DO YOU BELIEVE THAT STORY and he stated that is what he is told. Talked to 5 other facilities that repair these mowers and one technician started LAUGHING. I ask him so the mower has been sitting in your store for months or days and the fault could have occured right in your store but you are blaming me. The technician has NO IDEA or even HOW to fix this MADE UP bull%$#@ problem he invented because he does not really know what is wrong. The first time it was explained to me it was rubbing on the frame then it got moved to being my fault for using the arms to pull up on the tractor [which I never did] it was something he made up because he does not know why the right side of the mower moves slower on the right than left side. When DEI [manager] took me to the back to talk about it and this technician came up with the fairy tale pulling on the arm bull%$#@ I told him I have been working on cars for over 55 years he will have to do better than that. It was at this point DEI jumped in and started acting like a 3rd grader swinging her POSITION around. I stated to her if I was the owner I would FIRE you at that point she told me to get out of the store. There was a big hulk like thing in the back and her came up to me got in my face like he was going to throw me out. I told him you lay one hand on me and I will own every mower in this store. So I left 15 minutes later I get a call from a police officer wanting to get my approval to repair the mower. REALLY what does a police office have to do with getting my mower fixed that has been there for almost 40 days. They had the approval or I would have never called them to come and get it to fix it. IF IT IS UNDER WARRANTY WHY DO I HAVE TO GIVE AN APPROVAL?? and why does a police officer have to get involve? THIS IS HOW STUPID THIS SOUNDS YOU BUY A BRAND NEW CAR FROM A DEALER TAKE IN FOR WARRANTY WORK BUT THEY HAVE A COP CALL YOU TO GET YOUR APPROVAL FOR A REPAIR THEY NEED NO APPROVAL FOR THE OWNER FOR AS LONG AS IT IS UNDER WARRANTY Taking the mower to another shop so they can PROPERLY DIAGNOSE the problem and where there will be a technician who knows about mowers and can repair them

I buy all my paints, electric supplies, get glasses cut, yard supplies but today they went beyond…read moreto put together a mop fir me both my brother and I have college degrees couldn't do it Tim put it together. Thank you all for the great services of paint matching and now put a mop together. Blessings Linda Humphries

You want it, they've got it! Friendly and helpful staff. Great hometown hardware store!read more

In our unique area we have 3 Home Depot. Here Belleville,…read moreOFallon and South County. This one, Belleville is my favorite. Good staff that actually tries to help. Selection of about everything. I buy my Milwaukee tools here. Value, well that also is why i return. HD compared to other big box stores, typically has the best price.

Well stocked, clean and friendly staff. Paint department especially helpful and worked hard to…read morecolor match for me

If you have never been to a HomeGoods, you are missing out. They have almost everything you can…read moreimagine from decor, bedding, food, and things for your furry friends. Every day there's something new and different there. It's a store that you have to keep checking back on because they get new stock in so often. The deals are amazing! You can find so much at great prices Are you having trouble finding that perfect gift? Visit HomeGoods and you are short to find something for that special person.

Still love HG, but after today's visit, I left a little disappointed. Why you might ask? I didn't…read morefind anything to buy!! Really did want to leave with a shopping cart full of goodies. Store is clean and well stocked. This location typically always is well stocked. And typically I buy something. Just not today.