First time in office from my husband's appointment. We were told we could go over test results from…read moreprevious provider if we provided them. Which we did. He sat in the waiting room for an hour and a half waiting for his name to be called. He goes up to the front desk and is told that he was checked in at 7:47 but there was some type of "glitch" in the system that didn't show he was in the waiting room. So many patients were called ahead of him. I'm so glad I met him there to drop off test results. Something told me to reconfirm that his test results would be reviewed, and she cuts me off saying oh no no one will help him with that today. As I'm explaining what we were told over the phone, the older blonde woman at the front cuts me off and starts talking over me, when I politely let her explain whatever B's she needed to tell me. I call her out on it and let her know that I won't accept any disrespect as I did not disrespect her. I wait a minute to speak to the manager Vanessa, but my husband needed to get back to work. I asked if she could call me or if I could call her and am told yes. I call the office as I walk to my car only for the call to be redirected to their call center. I walk back in the office and let them know that no one was answering. The blonde woman says that the calls are being redirected so it couldn't call to her directly. I feel like she just told me whatever to get me out of office. I waited for the manager Vanessa to come out and we went into her office and spoke and I explained everything to her. I did appreciate her professionalism and her understanding of our frustration. She told me she would look into everything but I ultimately decided that I would just go back to my previous doctor. I was really excited to be a patient of Dr. Earle as she is an African American and there are far few in the high desert. But after the misinformation provided by the call center, negligence of my husband's appointment and time and in the rudeness from the woman working the front desk, I ultimately decided that this is not the place for us nor would I recommend the office to anyone who hasn't been here before. Front desk lady did apologize after the fact that it doesn't matter now. Yelp

Nelson, you were flat-out rude and unprofessional. If answering phones is too much for you, do…read moreeveryone a favor and clock out. Putting me on hold repeatedly and then ignoring return calls is lazy, not busy. Your job isn't complicated and somehow you still managed to mess it up. Because of your behavior, I'm switching providers. If this is the standard for Charmaine Earle's medical assistants, I can only assume the care follows the same careless attitude. You didn't just waste my time, you damaged the practice's reputation. Own that. Looks like the other reviews sums it up! Definitely switching providers and Nelson, if it weren't for you I wouldn't have even came to yelp! Good job, way do to buddy.

I love Dr Cynthia Thomas She is so sweet and caring I've known her for over 20 years She is My…read morespecial needs son's primary Dr. and mine I would not go to anyone else If we need care She is there for Us We Love her and her Secretary's

After years of seeing her, office never told us she is no longer taking PPO…read more Found out after a bill was sent. They don't have modern technology for something so small as a Return to Work notice. You need to pick it up at office or they will mail it.

I wanted to take a moment to express my sincere gratitude for the incredible care you continue to…read moreprovide to our parents, long time patients of Dr Milani. We see they way you and your staff quickly respond messages, the time you take to call them, and the genuine concern you show for their physical, emotional, and mental well‑being. They deeply appreciate your kindness and attention. They feel that you truly care for them as people--not just as patients--and that means more than you know. In fact, they trust and value you in ways that go far beyond a typical doctor-patient relationship. Your level of compassion and commitment is extraordinary, especially in a field as demanding and often underappreciated as primary care. Please know that your efforts make a real difference in their lives and in ours. Thank you for everything you do every day!

Unfortunately, this place is still not getting better. They finally answer their phones but now you…read morecan't have more "than two complaints per visit!" I've never heard of this before! Eddie, NP literally cuts me off the second I try to talk about more than one medical issue I am having. Not sure if they're being overworked but I have never felt like my health does not matter to someone. It's so disappointing and heartbreaking

I can't say enough good things about Dr. Das and the team at Das PCSM. I came in with a nagging…read moresports injury that had been slowing me down for months, and within just a few visits, I was finally back to feeling like myself again. Dr. Das took the time to really listen, explain what was going on, and lay out a clear plan that actually made sense -- not just a quick fix. The treatment was effective, and you can tell he truly understands how to balance recovery with staying active. The staff is friendly, scheduling is smooth, and the clinic runs right on time (a huge plus). You can tell everyone here genuinely cares about helping patients get back to doing what they love.

I've been seeing Dr. Das for a few years now and make the drive up the hill just for him. He is so…read moreknowledgeable, patient, and really listens to my concerns. I am so thrilled that he is starting his own practice.

if I could give zero stars I would. Horrible service !!! I work graveyard came in for my appt (…read morewhich I waited a month for) and I was told the dr called off!!! Excuse me a phone call would have been appreciated as I would of got some sleep before my shift instead of being told I can wait hours and maybe just maybe a dr can see me

This place is a joke I spent hour there because I was out of my diabetes meds and unable to get dr…read moreappointment after a hour was told if I want my meds go to emergency. My guess is it was 5 and they wanted to close not help me will never go back

We have heard nothing but wonderful things about Dr. Shima Hadidchi, MD, and both of my elderly…read moreparents are her patients. She is absolutely amazing with them and has provided excellent care throughout their time under her guidance. We communicate with her staff frequently, and we have never had an issue. Mia, in particular, is outstanding--her level of service and professionalism is truly exceptional. I am beyond impressed with how efficiently the staff handles requests and expedites care.

If I could give 6 stars, I would. Missy the Nurse Practitioner here has gone above and beyond for…read moreme on more occasions than I can count. I can't express my gratitude enough.

So....I was looking for a primary care, close to me. I made an appointment, best they could do was…read moretwo months out. The PA was nice enough and told me she would renew my regular prescriptions for me. They ordered blood tests, which I went to take. I called to renew BP prescription and had to leave a msg on service. Two weeks later the prescription was renewed. I called to ask about blood test results that were concerning, didn't get a call back for a month. Later, I went to emergency, listed Shiloh as my primary care. Three months later, they followed up. Two months ago, I took a urine test. Today they called and left a msg that they needed to talk to me about the results. I immediately called back and got the answer machine, which said the machine was full and could not take any other messages. They still have not called me back. I went back to my old physician.

I really like this practice and in particular my provider, PA Genoa Holmes. She's thorough,…read moreresponsive and friendly. I couldn't be happier with her care. She's kind yet strong and understands human behavior and attitudes. She explains things clearly and goes the extra mile to sort out medical issues and find answers. She's better than 99% of the doctors I've had in the past. It's been a long time since I've had a doctor I like. I like the way she talks to people. I've never heard the terms, "I don't know, or 'it's hard to say". It's comforting to have a competent provider who's good at all aspects of her job. It's important to also recognize the office staff. They are welcoming, friendly and helpful.

Had a horrible experience here. The office never picks up the phone and takes forever to refill…read moremeds. The provider is not sensitive to women's health concerns and does not seem up to date on current treatment guidelines for certain conditions.

I had Kenneth Grier until he changed medical groups. I really thought he was a great Physician I…read morecould feel comfortable with. I highly recommend his services!

Just don't , i'm a veteran and we are sometimes outsource to urgent cares if we're not near a…read morefacility. So I had to do that a couple of weeks ago and this clinic was one of them I could go to. I don't like to highlight too many things that are not necessarily nice. When the Dr came in she sneezed into her hand and remarked, "I'm tired" without washing her hands So just don't

For what I needed them they were honestly really good no complaints. I recommend them.read more

Honestly I'm not sure why they have so many bad reviews. It's urgent care, so it's not perfect but…read morewe have always had a good experience when coming here. You can check wait times online and even put your name down without walking inside. The staff at check in is polite and always understanding. The doctor/nurses are knowledgeable and make every effort to help my kids feel as safe and comfortable as possible. I almost think it's a pediatrician sometimes with how kind they are. I've gone here once for myself and while the treatment was different they were still very kind and patient.

Unsure why this place takes so long! After 2 hours they put me in a room, going on 40 mins waiting…read morefor the doctor to come in. All the staff and probably the dr are just chit chatting away. Ridiculous. They should be focusing on getting patients in and out. The dr sees you for 5 mins, what takes so long? I stepped out and saw the staff and dr eating candy