Great doctor. Fantastic bedside manners. Great doctor for older folks too. I had been lopking6fir…read morethis type of primary care doctor and wife told me to look at this doctor. My wife was right one more dang time.

Dr. Gendel has been my doctor for a number of years and he takes great care of me. I highly…read morerecommend him. He is at St. Luke's East Hospital in Lee's Summit.

DO NOT GO THERE!!! I can't begin to explain how badly you…read morewill be treated. From trying to just make an appointment, to the wait time in the waiting room, to being rushed through the appointment and basically dismissed. There is no care and no competence to be found here. Stay away!!

Dr. Lisa Fletcher at the Blue Springs Office has been my pediatrician for about 2 years. I haven't…read morehad a complaint until now with my newborn. I know their vaccine policy, but due to religious beliefs, there is one vaccine I refuse to give to my children. I came to the vaccine appointment after speaking with the front desk about it and they said to talk to Dr. Fletcher about it at my appointment because it's not that big of a deal. I went in and upfront said I understand their vaccine policy at the office and understand if we can no longer be patients, but there is only one vaccine I cannot give due to religious grounds. Instead of professionally explaining to me their policy and letting me know they can no longer serve my family, Dr. Fletcher completely berated and belittled me about how she was a better advocate for my children than I am and that I must be okay with dead children. After this I tried to calmly explain my beliefs were religious and again understand if they can no longer serve my family and she continued to disrespect me and tell me how unethical my religious beliefs were. All of this in front of both of my children. I couldn't believe the unprofessionalism and audacity to spit on my religious beliefs when a simple "we can no longer serve you" would have sufficed. We immediately left the office and called to make a new appointment with a new pediatrician so the certified official letter they sent the next day ejecting my children from their practice really wasn't needed.

Dr. Alcox ( Thomas ) M D. Is the best anywhere. He took me…read moreover from Dr. AMMON VERDUGHT due to illness and He is very kind , compassionate, caring, terrific Dr. and l won't go anywhere else. Excellent Dr. The staff and Nurses are terriffic !!! Carrol S Carson

After 25 years of family medical care here we are no longer patients with this office. My primary…read morecare doctor for over 20 years retired so I called and set an appointment to meet a new doctor to have as my primary physician. A few days before my appointment I receive a message on my app that my appointment is cancelled. I call to discover that it was cancelled because whomever set up the appointment did not note that this was to establish care with this provider. With all of that they cant even get me in to "establish care" until sometime next year. Just a bit of advice for anyone wanting to use their services and how they treat a loyal patient that has been seeing them for over 25 years.

Recently I called to make an appointment. I have been a patient at the independence and Blue…read moreSprings offices. The receptionist rudely told me I would not be seen until February as I am a new patient. I explained that I had been seen at 2 other offices, and was told I could go to any of the offices. We have moved closer to the Lee's Summit office, and I wanted to change to that office. She told me that it didn't matter. It's unfortunate that the first person you encounter is rude, and has no intention of assisting you. I spoke with the independence office, and was assured this is not St Luke's policy.

I was a patient of Dr. Blay's, an extraordinary physician, who unfortunately is no longer with…read moreEncompass. I scheduled and arrived for lab work for a cholesterol appointment, which I specifically scheduled for a particular time. I arrived five minutes tardy, however, I was told I arrived 15 minutes late therefore I could not be seen. Apparently, my appointment time was arbitrarily changed and moved up 10 minutes. The Practice Manager started with some song and dance about scheduling according to doctor availability blah blah blah. It seems to me the staffer setting appointments should be aware of doctor availability/time slots when setting appointments, which is pretty relevant information. I've been a sport since Dr. Blay's departure by agreeing to be seen by a nurse practitioner as well as agreeing to being "contracted out" to doctors at other practices when a matter is beyond the scope of the nurse practitioner, which ironically a nurse practitioner would have sufficed for my needs today. At any rate, I'll be looking for a new provider.

Dr. Pourkbar is a good doctor. The problem often is being able to be seen. I allied today, Thursday…read moreand was informed he couldn't see me until maybe Monday if I called before others. I was informed there was only one doctor there today and Tomorrow and they are all booked up. Guess I have to pay more for urgent care as I don't want to wait until next week