I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

Went to get a tire mounted and the rest of my wheels balanced on my Mustang. Very nice and friendly…read morepeople , did a great job

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

I am a loyal fan. They do a great job at very reasonable prices. They are also very reliable - car…read moreis done by the time they say it will be done. Haven't serviced at a dealership in decades. Good people delivering a fair value....

This person was very rude unprofessional and should be fired from Charlie's pit stop. Worst…read moreexperience I've ever had in my entire life. He scratched my rims when I clearly showed him when I got there I went all around the rim no scratches then when I show him he just walks off. Worst experience I've ever had in my entire life and he needs to get fired immediately

Good service never a long wait, they except cash only, they never over charge. I only buy my tires…read morefrom here. I had a nail in my tire went to have it plugged it took less then 10 minutes soon as I pulled in I was taken care of.

If I could give them negative stars I would. These guys shouldn't be offering powdercoating…read moreservices - they seem valid at providing quick tire fixes or replacement options. They are outsourcing the work and not even remotely worrying about the quality of the finished product. Their solution to a bad finish is "we can take em back and redo them". Nah fam - my time is way too valuable to be messing with you guys and this redo stuff. This review is based on few things: + they are going to tell you they can turn them around in 1 day... it's a scam to make you think they are going to be of high quality. + the first time they turned them around I noticed lots of running paint that was dried up. + they claim that nobody powdercoats the outer barrel of the wheel yet they advertise wheels that are fully powder coated inside and out. They literally gave me back two tone gradient wheels and didn't bat an eyelash -- the audacity + on the redo I gave them ample time to make sure they provided me with a high quality job only to receive a job worst than the first job. + $150.00 to repair rashed/bent wheel + powdercoat seemed pricey.... For the quality of work, I'd pay $50/wheel -- I'm being generous with that number. These wheels make me want to vomit + take a look at the images I posted so you can get a good idea of the amount of blemishes on these newly refinished (x2) wheels. $653.02 after tax for this job. I'd rather pay a fifth grader this money to give me a splatter job with house paint lol. I'm laughing straight to the bank with this one... can anyone say CHARGEBACKKK?!?! THIS BUSINESS DOES NOT OFFER PROFESSIONAL POWDERCOATING SERVICES. DON'T LISTEN TO THEM -- I learned the hard way ‍ THE END.

Always a breeze! 2 new tires, balanced and mounted. Quick…read morein and out and affordable for great tires! A forever customer review here; I've moved to Long Island and still come here to get new or used tires! I'd limp my car from far away with a spare tire before I buy a tire anywhere else! 100% I just dont trust anyone else quality!

This is my go to location for my oil changes, tire rotations, and NYS inspection. Since I lease…read morevehicles- hence no wear and tear- my inspections are generally $10. I think this is the best Pep Boys location within my surroundings. They have a nice, clean roomy waiting area and customer service is the best. And I want to say is Sharvaine is the best (along with the mechanics)she kept me updated and her customer service skills are A+++. I truly would and do recommend this location...when I am not there. Lol My only complaint is that they parked my car in the handicapped parking spot and they should not have.

Never go here workers are lazy and don't like to work I came in this pep boys on Nov 2 2025 at 5pm…read moreto do a oil change I spoke to the manager by the name of Anthony he said he is not taking anymore cars even tho they close at 6pm both guys there deserve to be fired

If it's a plug, they don't make you wait. 5 minutes, $10, leak fixed…read more If you need a new or used tire they point it out, but they don't push. "Not today" and you won't hear another word.

Got a flat tire on a Sunday at around 6pm. I immediately started looking for a tire place online…read moreand found this shop. I called them at around 6:30 pm and the guy on the phone said he would wait for me to arrive. That is true customer service. I was so grateful and expected to pay more than the normal but was charge a regular fee. I'm so glad I found this spot, it's super convenient. I dealt with a guy named Jose and he was awesome!

I came to the Jericho location in Bellerose Queens, Harry and Sam were awesome, i had my brakes…read moredone, and explained to me in details, and gave me the recommendations that was needed. Julie

I told them what was wrong with my car. They never fixed it. they fixed something I did not ask for…read moreto be repaired. charged me $993. returned my car and they quoted $470 for what I really needed repaired. it's been 6 hours and the car is still not repaired. I called the corporate office twice with no return call. never go there. I know they have to upsell but this is ridiculous. I am reporting them to the better business bureau and New York State.

The mechanics here are experienced and skillful at diagnosing and fixing problems. In addition they…read moreare extremely honest, pleasant and helpful. They clearly explain why something has to be done or why it can be delayed temporarily or permanently. They do inspections, diagnoses and repairs at reasonable prices.

I brought my car in a few times to Greggs not and it has been a great experience. I have gotten my…read moreinspection done there, brake jobs and battery replacements. One of the thing I appreciate the most is that Greg is a straight shooter. He tells you exactly what's going on and does not try to upsell you. He is very honest and upfront about the price which is reasonable. I have nothing but praise for their service. I will be coming here regularly moving forward.

I purchased new tires at this shop three months ago. I traveled and upon my return all my tires…read morewere flat. I towed the car to the shop and asked that my valves be cappe. when I went to pick up the car, the employee explained what was done and assured me that I am good.

Went for a issue with my steering notified them what was going on and that I spoke to someone eles…read moreand wanted a second opinion they claimed they looked at the car wen I was watching and my car was never pulled in but gave me a call with what parts I needed smh then was told by a different person all I needed is a wheel alignment but that did not fix the problem then was told to take my car to a outside shop to get fixed because they do not provide the services I need and I have a 90 day warranty on something that did not fix the problem went back and waited 3 hours plus just to be told to go to another mavis maybe theses guys just don't want to work or maybe they just don't know what they are doing DONT GO HERE!!!!! Gotta do better