Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

Service was quick and they did a great job. Everyone was very kind and helpful! We would definitely…read moreuse them again.

I highly do not recommend this company. They constantly threaten people if they have a negative…read moreexperience. 90% of the success and high ratings are from family and associates of Dutton Plumbing Inc. Do yourself a favor and support an organization that cares about integrity, it is not DUTTON PLUMBING. Check out the threats I have received from the owner. Which he took action...he with held child support illegally from me after making this threat. Do they seem like people that have family values.

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

Exceptional Drain Cleaning came out when we had a standing water emergency. Devon figured out why…read morewe had a blocked drain when no one else could. It was a unique problem and he persisted until it was fixed. Great service.

Had water heater leak. Called y'all around noon. By 1:30 you were onsite and replaced heater with…read moretwo great installers who knew what they were doing. By 4:30 we had hot water. New water heater is much better model than original. Great service! Many thanks!

From the owner: Serving the community for over 60 years, you can be confident the job will get done right the first…read moretime. Our technicians carry the latest tools and are trained with the latest technology in the business. Your satisfaction is our main concern. Call us now to see how we can serve you! Services: Emergency Plumbing, Water Heaters, Leak detection, Repairs, maintenance, and installation

We had an exhaust fan that wasn't vented in our bathroom. Another contractor hooked it up to the…read moresewer vent and our bathroom smelled horrible as a result. That never should have happened. Grateful Plumber came, assessed the situation and fixed it all within a short amount of time. The plumbers were prompt, knowledgeable and very respectful of me and my home. I highly recommend!

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

They came the same day on a Sunday to look at the issue, offered some options for the fix, came…read moreback next day to replace water heater and it was complete by noon. Very professional, answered all of of my questions without making it sound like I was ignorant or annoying. Hard to find that these days. We will use them again, thank you!

Called them today at 9:20AM, they were onsite at 11:30AM, made the necessary repair promptly, very…read moreprofessional! Highly recommend them.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.