Great store with just about anything you want or need. Awesome helpful personnel that will jump through hoops to get what you want or even how it works! "Old school Hardware Store" read more

Bought ~$30K in deck railing, and despite being told numerous times exactly what we wanted, they sent us some incorrect parts. This would be fine, everyone makes mistakes, but they're charging me a $91 restock for their error. If anyone from there is reading, don't bother responding with how you regret my bad experience and that customer service is your utmost priority blah blah blah unless you're going to reverse that charge. And you're not going to, are you? I know, I know, it's all my fault, not yours etc. I like to support local businesses, but they have to support me back. read more

I've counted on Henery's as my go-to hardware store originally in Kingston and now Port Hadlock for 25 years. They generally have what's needed with a knowledgeable staff. The most valuable section is the loose nuts, bolts, screw, little parts selection in back. So much better to have a local (3 branches) hardware store than having to drive an hour to a big box place. read more

Bummed this is now Henery Hardware. Was put on hold numerous times listening to an automated recording saying family and, "we are locally owned", followed by listing numerous non local stores across the state Anacortes and Colville are both mispronounced. The female that answered the first two holds sounded annoyed that I was still holding as I repeated myself checking to see if they had the item in stock. After the umpteenth hold a different person assisted. We are going to a different store farther away now as a result. Wish it was local and service oriented but seems to be getting larger with less customer oriented service. Shop local but this isn't it... read more

As always, the Customer Service here is the best. In addition, just got an unbeatable deal on framing lumber. Darren is the Top Gun. Ask him anything. Michael read more

Always seem to have what I need and the lumber is very good quality. Staff are mostly helpful and prices are decent.

Absolutely the best store in town. Darren is one of the nicest, most helpful, and honest people I have met or done business with. My car was over heating due to a coolant line breaking and Darren not only helped me buy materials for the fix but helped manufacture and install as well. I would have been stuck without Darren and the team at True Value, and they really saved the day! They got me back on the road in a dire situation. I can't praise them or their store enough. Truly a great store in general for all your hardware needs. Neatly organized and everything you could need. read more

Henery Hardware & Building Supply - Darren the man! - Hardware Stores Near Me - Port Hadlock, Washington

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Every time we go there, we get everything we need. The staff is super friendly and knowledgeable about every aspect of the store. I even took a chance and asked where I could get some scrap glass locally for a broken vintage window pane. They will cut glass for you right there. I just provided measurements, and the glass was cut for me while I shopped. I have had expert help in the plumbing department problem solving, and left the store with the parts I needed to complete my projects. I'm a confident DIY'er, but it's so nice to get solutions when I'm there. read more

a lot of complaints here about HBS. All I can say is - be thankful that there are 4 choices of stores around. i've worked and built in places with 2 choices or less. I will add that they have the worlds best flashing selection. read more

I have nothing but good things to say about this store! Great customer service, decent prices, and very good options on hardware and all your needs. 10/10 would recommend ask for Julian if you want a strong young man that knows his stuff in the yard. read more

Just a great place. People working hard and products are better quality than you find at HD.

The staff was so amazing and helpful. We will definitely come back. Thank you so much Darren you are amazing

Ryan, their buyer, has gone out of his way to help me find pelleted lime for my farm. I truly appreciate the extra legwork and awesome customer service. Thank you Ryan. read more

Lots of good stuff. Nice people, but slow as molasses and very uninformed in general knowledge of building and supplies. Good for moms and grandpas! read more

I love to support local, but this place leaves me frustrated. It tends to be understaffed, so getting help is close to impossible. If I am going to pay much higher prices than at a big box store, then supply some customer service. I went in today looking for a particular item, and there was nobody to help. I left in frustration. From now on, I will shop elsewhere. The only thing I can say that is positive is they have reserved parking for veterans. read more

I like this store but am often frustrated by how often I wind up having to drive to Henery's in Port Townsend to get what I need. I also notice, since I have to go there so often, Henery's prices are lower too. read more

Always out of stock in the plumbing and electrical sections. Find someone to do inventory!!

The employees are kind and helpful, so this is no reflection on them. However, the shelves continue to be understocked. Plumbing has been especially tough. I don't think I have ever been able to find every piece I need for any project which is incredibly frustrating when it is 4:30 Sunday evening and you are trying to get the water back on. Bits and blades have also been a problem. Probably a cash flow problem, but it's only going to get worse as people pass them by to drive into town to shop at Henery's or take the long drive to a big box. read more

I was in Hadlock Building Supply yesterday. I knew what I wanted and where it was located. When I got to the plumbing section, there were two women, employees, either doing inventory or changing prices. Neither women acknowledged the fact that I was there. Not "Hi, how are you today, is there something I can help you find?", nothing. It was until I chuckled to myself about the magnetic toilet set geared for toilet training toddlers, that one woman acknowledged that I was there. As I walked around the store to look for another item, the store was virtually empty. The only employee was the girl at the checkout stand, that was friendly and asked if I had found everything I needed. I think they could need to up there customer service skills. Also, the two women that were down the same aisle as me, were not young kids with zero customer service skills. Looks like I will definitely shop "out of town" in the future. read more

Decent enough hardware store, but the owners should realize that people often need things after 5pm. I make the trip to P.T. more times than not simply because this store is always closed by the time I'm off work. I don't know about anyone else, but I still have things to get done at home AFTER work, so I spend my money at the competitor. read more