Would not use anyone else in the past 5 years since we bought our house. Scott R is knowledgeable,…read moredependable, and reliable. The office is quick to return calls and very pleasant to work with. Would not call anyone else.

Why say its $145 to come out if its minimum $300 no matter if they leave in 5 mins. Why not say…read more$300 for the 1st hour and then whatever your rate is after that 1st hour? I complained and they dropped to $255 but still not upfront in my eyes. They said the $255 was the price had it not been after hours. intitially I asked how much to come out and take a look. Was told $145 since it was after hours which is fair. Then the bill was over $300 for 5 mins of work. No parts were replaced or anything just a flipped switch. most companies that simple of a thing would have been included in the $145 service charge. If they would have spent half an hour putting a new valve on or something the 1hour labor charge would have been justifiably. They are nice on the phone and nice when they show up but when it comes to the bill I hope people can learn from this.

We were assigned someone who was probably working his first day, but were told that we would be…read morecharged an exorbitant amount for his time. We were given several "options" from a multi tiered service plan, but were only allowed to choose from either of the two most expensive options. Can't recommend. The only reason for more than a one star rating is that the job was done properly.

They serviced our furnace and A/C unit and are very happy with their work. We thought they might…read moretry to push a new system since ours is so old, They didn't. They guys were professional and courteous and will definitely use them again.

I own a home here in Elkhart that was built in 1900, and over its 126-year history, the plumbing…read morehas become quite complicated. When my kitchen sink clogged, I decided to tackle the problem myself. As a DIY enthusiast, I first tried using my 25-foot drain snake, but it didn't solve the issue. I then attempted to clear the blockage through a cleanout access point in the basement, again without success. At that point, I called Roto-Rooter. The technician they sent was outstanding. He used a 75-foot electric drain snake and initially pulled out nearly half a bucket of thick grease buildup. Although the drain clogged again shortly afterward, his second pass completely cleared the line. The water began flowing freely with no further issues. To be thorough, he also ran the snake in the opposite direction from near the end of the line to ensure there were no additional obstructions. Throughout the process, he explained each step, answered my questions, and took all the necessary precautions. I was very impressed by his professionalism, expertise, and friendly demeanor. I also appreciated Roto-Rooter's fixed pricing and their 30-day guarantee in case the drain clogs again. Based on the quality of his work, I doubt that will be necessary. I highly recommend Roto-Rooter. Their pricing is competitive with other plumbers in the area, and the service I received was excellent.

Definitely first class service went the extra mile to get me a refund from my service provider…read more Recommended Highly

I was very happy with the work done by Bob Frame. I had them run a new main water line for my home…read morewhich involved removing part of my driveway and the road. The work was done well, everyone was perfectly professional at all times, and the task was completed perfectly as promised and quoted. The price was fair for the job and once completed adds substantial value to my home. I am very happy and would recommend Bob Frame to anyone doing large plumbing jobs around the area.

Kyler did a great job and was extremely professional. Highly recommend their services.read more

This morning, I went to a property I own to check on the water pipes, make sure the cupboards were…read moreopen, etc., and was immediately greeted by a strong smell of gas. I called Semco, and they sent someone out right away (props to them as well) to investigate. After initially contacting another company and being made to feel like my situation was an inconvenience, I reached out to Michiana Heating & Air Conditioning. Michele, who answered the phone, was incredibly understanding, and I was very impressed with her excellent customer service. The technician, Mike, was equally outstanding--efficient, knowledgeable, and able to correct the gas leak at a very reasonable price. Both Michele and Mike are friendly, customer-focused professionals and true assets to the company, and I hope Michiana Heating & Air Conditioning knows just how valuable they are. Going forward, I know exactly who I'll be calling if a similar situation arises--and it will be Michiana Heating & Air Conditioning. A+++

Rick gave us superlative service in our 3,800 sf house during our blockbuster heat spell of the…read morepast few days. He came on time, inspected every inch and every vent of our huge house and replaced all the filters which have not been changed in over four years (before we bought the house) and did not leave until the thermostat started going down to the low 70s. He recommended a very cost-effective annual maintenance plan which will save us expensive service calls in the future. Thank you, Rick!

They installed two new toilets in my home and the job was completed in a very timely and…read moreprofessional manner. The technician was courteous and respectful of my home. The office staff was very helpful and scheduled the work to accommodate our schedule. Couldn't be more pleased with the service received from all of the staff! I would highly recommend them.

Wanted $498.50 to install a new toilet and remove the old one! Wowser! Guess I'll keep looking!read more

Their recommendations and follow through regarding our water heater were greatly appreciated. The…read moreway too many years of the consant repair of our inferior brand's ignition system was finally brought to a close with their professional removal and replacement. The manufacturer Aaron's recommended has resulted in confidence rather than the dread of getting only cold from the tap that has an H on the handle. Trust comes from experience. They have our's.

My faucet handle was broken since March. I had one plumber say he would have to take down the…read moreshower surround. My second opinion told me try bath fitters (not paying $4000). Then on my third try, I got Aaron's Plumbing. They sent out Cody. Cody took a picture of the numbers on the valve (old style faucet, not Delta). Cody found the parts ordered them, and my shower faucet handle works better then before. I am so happy with Cody and the staff at Aaron's Plumbing who kept me updated and hit the job done!!! Thank you so much!!!!!

Denzel was awesome. Not like the last person we had. He was professional. The service was awesome.read more

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.