So, We are…read morecompletely unable to contact Dowagiac Heating & Air Conditioning, or they won't respond any longer. I'm not saying they should send my money back to me, but I'm not not saying it either. We called a newer repair person 'Surfix heating and air conditioning' (there's a review coming), and he came out, checked the unit, discovered a piece that was needed (a wire switch), and noticed that the part that was replaced by Dowagiac Heating & Air had been installed with a metal wire connector touching metal. This led to the unit working imporperly and shorting out which is why it never worked. Do not call this place, they did not fix my unit, then acted butt-hurt when i reviewed them and refuse to contact us. I attempted to give them the opportunity to come out and fix the air conditioner but they never responded. Don't work with them if you want the problem fixed and fixed affordably. Go to SureFix.

From the owner: Repair and Installation on All Models…read more Products: Furnaces, Water Heaters, Air Conditioner Services: By Appointment Saturday and Sunday Brands: Goodman Location Facts: 400 Feet off of the Road

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

They charged $1700 for an inducer motor. I got charged $98 for service call when I gave them part…read morenumber model number needed for replacement. Only reason I called them was I was out of country and my 92 year old mother was at house freezing. This part by the way is under $200 cost. Then month later furnace goes out I notice its short cycling usually meaning thermal sensor is gunked (which shouldnt happen during running season) I clean thermal sensor runs great but notice water and rust everywhere. Installer forgot to connect drain tube and exhaust clamp not tightened. Exhaust clamp not tightened could have been very dangerous. STAY CLEAR OF THIS BUSINESS THEIR NOT FAMILY OWNED THEIR CORPORATE GREED OWNED. EQUITY FUNDS OWN THEM.

Thank you for coming out and addressing the issue and so far so good. I also want to thank Brant…read moreday and night difference. You are a true first impression