Jose was great and kind and knew what he was doing. The pricing is very reasonable. This is our…read moresecond time using trust rooter, and I don't foresee us using any other plumbing company. They have been great both times! The first time we had a really big project where our pipes that were cast-iron essentially disintegrated and needed to be repaired with PVC. And this time was a smaller job, but still hard work nonetheless. Our kitchen sink kept backing up due to Clogged deep down in the pipes. José came and worked hard to declog the area and left the area where he was working clean.

Jose was absolutely outstanding. From the moment he arrived, he was kind, respectful, and…read moreincredibly professional. His work was excellent, efficient, and done with great care and attention to detail. What truly stood out was his attitude he genuinely wanted to help, took the time to explain everything, and made the entire experience stress-free. If there were more professionals like Jose, customer service would be on a whole different level. I truly appreciate his dedication and the quality of his work. I will 100% recommend him to anyone who needs a plumber. A solid 10 out of 10 exceptional service in every way.! Thank you Jose!!

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!

Jason and his technician were wonderful. They came out and explained what I needed and the…read moredifferent levels of work that could be done including the replacement of the entire toilet if needed. They explained everything and answered all of my questions. The guys were clean, presentable, professional, and very knowledgeable. The cost for the repair was half the price of what some of the other plumbers in the area charge. The work they did is high quality, and I highly recommend John the Plumber.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

Great service and timely repairs. The owner and staff are extremely firm and knowledgeable. Would…read morehighly recommend

I called in the morning and was able to get a same day appointment for plumbing issues. Amy gave me…read morea timeframe between noon-3:00 pm. Shortly before the plumbers arrived, Amy called me to let me know they were on their way & gave me their names. They arrived within the timeframe I was given. Our toilets stopped flushing properly the night before. (Thank God this didn't happen on a Friday night.). I told the plumbers what was going on and they quickly assessed that there was a problem with the main line. They were able to snake it from the cleanout line outside and didn't have to get up on the roof. After they were done, they asked me to flush the toilets to make sure they were fine and asked me again to flush them to make sure nothing came back up. The whole process only took around 30 min. I would recommend J&J if you are in the need of a plumber!

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

Look elsewhere!…read more Save yourself the headache: go online, find a company that offers free estimates, and avoid this business entirely. I scheduled an appointment with this company to check a bathroom pipe, but they completely failed to disclose that they charge a service fee just for the estimate. Many plumbing companies offer free estimates, so I was incredibly surprised and unhappy to see these unexpected charges on my bill. They should be upfront about their fees before sending someone out.

I spoke to them this morning regarding a kitchen sink that wasn't draining properly…read more Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future.

We had an afterhours emergency and they were amazing. The customer service person was very polite…read moreand explained everything thoroughly. She quickly arranged for a tech to get to us in under an hour. They charged two hours at the overtime rate up front with the assurance we would be refunded if the full time was not needed. John was there quickly. He was very professional and was able to help in a very short amount of time. Less than a week later we received a refund for one of the hours-which honestly, we did not think we would get. VERY honest and professional company!

I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

The plumbers were quick and professional. After their visit, there haven't been any leaks.read more