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    Herald Cleaners

    3.9 (26 reviews)
    Closed 7:00 am - 6:30 pm

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    Ramesh K.

    This is a tough one. Everyone is really friendly here and I've been in several times. I had a pair of jeans that I brought in for a repair...the waistband separated from the leg about 3 inches. All they had to do was stitch it back. The lady said it would be $15.50 which I thought was really high but she said she would remove the leather patch and stitch it all the way through. I thought if she's going to do all that work it was worth it so I left my jeans there and scheduled to pick them up in a week. The photo is what I got. They stitched through the leather patch and through a belt loop!!! Are you kidding me!! She fixed it but the patch is still screwed up a bit and it wasn't removed like we talked about. Not a big deal but definitely not worth $15.50...more like a $5 job that took 1 minute of time. I wouldn't come here again for any repairs or alterations.

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    1 year ago

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    2 years ago

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    1 year ago

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    3 years ago

    Always great service, clean & pressed shirts on time! Highly recommend for anything that need ms dry cleaning

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    3 years ago

    I brought in my wedding dress after years of neglect (and mold) and it came back looking brand new.

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    7 years ago

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    3 years ago

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    4 years ago

    My denim jeans were hemmed nicely. A bit more costly than other Dry Cleaners. Pleasant to customers.

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    9 years ago

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    15 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    11 years ago

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    5 years ago

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    7 years ago

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    9 years ago

    Great service. Fair prices. i needed 2 sets of drapes hemmed and it was done fast and professionally. I will definitely use them again

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    11 years ago

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    13 years ago

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    12 years ago

    Very pleased with their service. Have used them for years for dry cleaning and simple alterations!

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    15 years ago

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    16 years ago

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    9 years ago

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    17 years ago

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    13 years ago

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    18 years ago

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    Review Highlights - Herald Cleaners

    I came here with my mom to pick up a jacket that she needed altered and wow, this place sure did deliver!

    Mentioned in 2 reviews

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    Tons of Bubbles Laundromat-Walnut Creek  - Refreshments too!!

    Tons of Bubbles Laundromat-Walnut Creek

    (167 reviews)

    This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

    As a first-time customer, I visited this laundromat on a Sunday morning to wash large bedding…read moreitems. I used two of the large-capacity machines for duvet inserts and a separate machine for a mattress pad, all with the same detergent. The mattress pad came out clean and smelled exactly as expected, but both duvet inserts came out with a very strong wet dog odor. The laundromat did offer to reimburse the two $17 wash fees after i emailed them, which I appreciated. Unfortunately, the issue became much larger than that. I took the duvet inserts home and attempted to rewash them, only for the odor to transfer into my own washing machine. I am now spending additional time and money running cleaning cycles and sanitizing my washer. Meanwhile, the duvet inserts still smell. Tons of Bubbles suggested I pay an additional $80 for their wash-and-fold service in the hopes of fixing both items. Instead, I have taken them to another laundry service and am hoping they can be salvaged. As of this review, the issue remains unresolved. I still have two smelly duvet inserts and may ultimately have to replace them entirely. What ultimately prompted this review, however, was the customer service. My husband called hoping to calmly discuss the situation and find a solution. Instead, Deanna became confrontational, blamed us for the issue, and stated that customers are responsible for cleaning the machines before use as staff arrives at 9am to do cleaning inspections. That explanation was surprising. If the laundromat is open and available for customers to use, it seems reasonable to expect the machines to be clean and ready for service, regardless of whether staff are currently on-site. Customers should not be expected to inspect or sanitize commercial washing machines before every load. Problems happen. What matters is how they're handled. Had this been addressed professionally and respectfully, I likely would have remained a customer. Instead, I was left with bedding that still smells, additional expenses, time spent cleaning my own washer, and a customer service interaction that was unexpectedly hostile. Based on both the condition of the machines and the way this situation was handled, I would not return.

    Walnut Creek Cleaners - The perfect fit!

    Walnut Creek Cleaners

    (191 reviews)

    $$

    I needed some pants tailored very last minute for the holidays and they came through for me super…read morefast. The quality of the work done was top notch and I feel was well worth what I paid. I've also used them in the past for dry cleaning services and feel that they do a superior job.

    This review is long overdue. I held off on writing this because I was still going there and didn't…read morewant them messing with my things if they stumbled up on this. The quality and service and customer service all went downhill with the new management. One event that I remember was I called them on a Saturday to complain about white stains on my items that I just picked up. It only shows up on the black clothing of course. The lady who answered the phone was rude and put me on hold. I waited on the phone at first for 10 min then it last up to close to an hour!! I hung up, and called back again an hour later. This lady kept the phone off the hook. lol I called all day until before closing and phone was still off the hook. I told myself I wouldn't go back. However, I did go back. Yet again, when I picked up my items, white mark or whatever it is on my black clothes. I told the lady who was there one day and she took it and idk what she tried to do but it was there or she prayed and wiped with water which is what I do myself. Why are there white marks on my clothing after getting dry cleaned?? This never happened before with the previous owners. Next incident was when I came in the afternoon to bring in a paper of pants to get hemmed. Mind you, I come from Vallejo just to come all the way here cause it's the only place I know. I get there and the lady at the front attempts to take the measurements and she had no idea what she was doing. From the way she was folding the pants, to it being an uneven fold. It was a frustrating experience. I told her I'll come back a different day. She said she was just helping out because the person that normally does it, wasn't in. Ummm, maybe have someone there all the time who does this? People go out of their way to come here or put a sign when hemming person will be in! That was the last straw and never again. Luckily I tried a new place by my house and so far so good. Crossing fingers.

    Mama's Cleaners - Kimono wall decoration

    Mama's Cleaners

    (19 reviews)

    Mama's Cleaners is hands-down my favorite dry cleaner and truly the best in the Bay Area. From the…read moremoment you walk in, you're greeted with the warmest, most polite customer service. The staff is genuinely kind, attentive, and clearly cares about both their customers and the clothing they're trusted with. You feel confident leaving your items here. Their turnaround time is impressively fast, yet the quality is never rushed. Prices are extremely fair and very reasonable, especially considering the level of care and detail they put into each piece. They are incredibly organized, which makes drop-off and pickup smooth, easy, and stress-free every time. The location is another huge plus--it's right in a super cute part of downtown Lafayette with plenty of shops, cafés, and things to do nearby, so it's actually enjoyable to stop by instead of feeling like a chore. Most importantly, the cleaning itself is exceptional. I brought in my puffer jacket, which can be tricky to clean properly, and it came back looking absolutely perfect. It was spotless, refreshed, fluffy, and smelled amazing--like new. No residue, no stiffness, no weird odors--just beautifully cleaned with obvious attention to detail. You can tell they truly know how to care for high-quality and delicate items. Honestly, you will not find a better dry cleaner in the Bay Area. Don't risk your clothing anywhere else--come here only. There's a reason they consistently have 5-star reviews, and they absolutely live up to the hype.

    I love mama's! I drive from Walnut Creek to go to see her because she makes me so happy, and the…read moreService is excellent! Even my boyfriend said "they are plenty of dry Cleaners in Walnut Creek, why don't you just to go to one over there?" I tell him, it's the whole experience. Try her out, you won't regret it! Service, with a smile!

    Herald Cleaners - laundryservices - Updated June 2026

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