Very consistent. It's next to Whole Foods and Paris Baguette. The best time to go is before 10:00am because you can park at the street meters for free. The parking lot is a little tight. I drop off and pickup once a week. Never had any issues and I've asked for extras like when a button breaks they sew on a new one. They do a great job. read more

I have been going here for 5 years. These folks are friendly and accommodating. They rush things for me. They have done many services: Laundry , Dry Cleaning, altering. The quality of the work is good. They are gentle with the clothes. As such, it's a terrific value. I read more

They messed up a simple hem on my jeans and refused to accept any responsibility for it.

Extremely rude owner. Very unpleasant experience. A simple question - can I have it earlier than the end of the week? - was answered with such hostility that I thought she would throw my clothes back at me. I am not coming back. read more

Very honest they don't recommend unnecessary services. I went to one shop that was suggesting 10/shirt since they were not cotton and this place didn't do anything of the sort. Thank you for being awesome to our community. read more

The owner was by far the most rude woman I have ever encountered in a business. When I brought an item back as it had not been cleaned adequately she insisted I had worn it again which I had not. And when I said to look at the dress stains and see when I picked it up she would not and said I had picked it up 2 months prior, which was not true. She refused to look at her records or the dress. She was going to charge me again. Do NOT use this cleaner. I would give it a 0 if I could. read more

Been taking my dry cleaning here for years. Reliable and reasonably priced. Quick turn around with my clothes and owners are very friendly. Easy parking. Long hours so easy to drop off early or pick up after work. Great customer service. Appreciate that they ask when I need the items back and work hard to get it by the agreed time. Also brought my sweater in for zipper repair. Good quality work when I picked it up. Looked brand new. Thanks again! read more

You wrote a review for St Paul Cleaners 19 minutes ago 5.0 star rating12/22/2022 Agustin R. and George S. don't have a clue how tough it's been for business owners during the Covid pandemic. Flag a person who rants and tries to tear down a business because of their negative attitude! Maybe you should give them another try and maybe you'll feel the same way as I do. I'VE BEEN USING THIS CLEANERS FOR OVER 20 YEARS AND WHAT i CAN TRELL YOU IS THEY ARE EXTREMELY CONSITANTLY GREAT!!!I read more

You may wish to see that most of the 5 star reviews are written by "people" whom have only written a review or a few; red flag, of course. I will attach a photo shortly. I'm the person whom writes a review if amazing; or terrible. My shortcoming. The Good: Esther. Whom does it all apparently. I would LOVE to have an employee like her.' The Bad: the Owners whom did not call me back in over a month. The Situation: I take all of my laundry; and on occasion, my wife's rather expensive clothing to be dry cleaned. We have been both been happy; and to be fair, I spend over a thousand bucks a year there. The Problem: My wife had a very expensive and amazing pair of Pucci pants. They have dry-cleaned three times without incident. We were in the Caribbean as guests of friends; (don't hate me; we have literally been no where for a year and a half; relatable?) My wife joyously packed her favorite pants that had been hung on the dry cleaner hanger for nearly two years. We dressed for dinner, her beloved pants were AT LEAST 3" Shorter. She is 5'11". It was clear we had a problem. Attempt to rectify. She contacted Esther, (owners traveling apparently) and asked that the owners call her. She explained the situation. Three weeks later, she received a vm from Esther that the owner measured the inseam of her adored Pucci pants; and that they were long enough at 3". She called Esther, and said, well, you have cleaned them three times before perfectly. Now, they are shrunk. She looked everywhere on the internet for a replacement pair. No dice. She asked Esther if she could speak with the owners. Esther promised (and believe she did) to tell the owners. My wife heard nothing. Today, she went in. The wife and the husband were there. They told her (she taped the converstation) she obviously had them cleaned elsewhere. The wife said that if my wife contacted her within a month, they could look at what happened. But it's been since 2019. My wife is lovely. She donated her bone marrow, Her BONE MARROW, to a stranger and saved his life. She is an honorable person. She is pissed. She pointed out that after contracting COVID in February of last year; she hadn't went anywhere. And while wearing her glam Pucci pants at home with veggie stir fry ( vegetarian and animal activist) and a robust chardonnay was a flattering notion; she has been sporting vintage Juicy Couture and old Lulu's, she assured them her favorite pants had been hanging forlornly in the closet. Next to well made tweed jackets, maribou feathers, and impossibly high, yet fetching heels. They called her a liar. They threw her pants at her, and told her they couldn't "afford" to reimburse her for her pants they clearly ruined. IF they said they were sorry, and reimbursed her for half; I would be spending this past 20 minutes reading; maybe having my lovely wife massage my shoulders. However; they insulted her, and by extension me. I have spent thousands of dollars there, Esther is wonderful. People make mistakes. They make larger, harder to forgive ones when they attack the innocent and do not stand behind their work. They have lost our business, (thank you Esther, you really should have your own shop), and my wife is shattered. My suggestion? Go elsewhere. Where the owners are honorable people. Be well. read more

St. Paul cleaners is an old fashioned style cleaner with dry cleaners, wash and fold, wash and starch, alterations and general life advice.

I went to have done for my suit that needs to dry cleaned and the lady who assist me is very rude my suits is ready to be picked up earlier than they promised after 4pm. The lady that assist me is you need to pick up after 4pm and I said to her that I was little bit early and you see the tickets after 4pm. I don't think I will come back in this dry cleaner's here. read more

Do not go here. The employees and owners are extremely rude. I went here for a simple alteration on a pair of pants. They would not listen to my request and were very argumentative. I would recommend everyone go else where for alterations or do it yourself. Save yourself the frustration of dealing with these people! read more

This is your one stop for all dry cleaning and alterations. Esther is a pro, goes the extra mile. They always come through. Prompt, reasonable, uber knowledgeable and conscientious whether a cleaning matter or alteration. For example, Esther did a painstaking job repairing a long-owned tweed sport coat, and finding the perfect color elbow patches for a favorite sweater, both of which she first dry cleaned. Bellissimo! Tell your friends, family, relatives, neighbors, coworkers. St. Paul Cleaners is wonderful, a gift to the community. read more

I've used the wash and fold service a couple of times. Everything seemed fine for awhile. Then, in the last load, about half of my socks were missing. I went in and asked if they had any "spare socks". The very nice lady said, "No, everything was done." It was not. Sadly, I will look for another wash and fold service. read more

I accidentally teared a pair of jeans that I absolutely loved and was recommended to come here by some friends to get them fixed. They were extremely nice throughout the entire process and helped fixed my jeans!! Friendliest customer service experience and very satisfied with the work. Would give it 6 stars if I could read more

Saint Pauls cleaners lost my queen down comforter that I gave them to clean. I was specific about the size to Esther and said that there were burn marks from the dryer that I did not expect her to get out. When I went to pick it up I simply took the bag back home. When I opened it I realized it was a full-size comforter. Two corners were open and down was coming out. There were no scorch marks. This was not my comforter. When I took it back everyone looked surprised and then looked through all the comforters. They could not find the queen comforter. They could not consider that they may have made a mistake. I asked about their insurance and expected that they would use their insurance to buy me a new one. They would not return the cleaning fee. My bank did. I trusted them with my property and they messed up and wouldn't make a it good. I can't imagine why anybody would want to cheat somebody out of $250 for a comforter. I told her I would take her to small claims court. They simply turned away. I've never had an experience like that with any one of business. read more

Best cleaners around. I will never take my clothes anywhere else. Tried other places in Alamo which can not compete with the care and attention provided at St Paul's. read more

Excellent quality cleaning. For years I looked for a laundry /dry cleaners that can clean and press my husband's fine Italian cotton and woolen shirts and suits without ruining them. Now we have used St. Paul's for several years and travel all the way from Oakland to get there. I trust them with all my fine clothing. K.T. read more

My family had a big event coming up and we desperately needed to get our clothes clean in time. The customer service here was really amazing. They were so nice and helpful and made sure to get everything to us ahead of schedule. They did such a great job too! This is now my go to dry cleaners and all my friends read more

I came in today to get a sequin dress stitched up and was told that because it would take too much of her time. Well if I'm not mistaken this is a dry cleaning/alterations facility, correct? I will not be bringing any of my future alteration needs to this establishment. I will just go a few doors down to the thimble business that seems to actually want to work. Very disappointed for a high end service related business in downtown Walnut Creek. read more

The customer service in this establishment is great. I have always had a great experience working with the employee Esther. My clothes are always cleaned exceptionally well and I do not go to any other dry cleaner. read more

Unfortunatelly you cannot go lower than one star... I used this dry cleaning facility throughout 2009, and until October I had no problems. In October 2009 I bought a high-end designer white dress shirt and in that same month I brought it in for dry cleaning. This was its first cleaning since it had been purchased. I went to pick it up 3 days later. I was shocked to see the front of the shirt had a big yellow stain (that appeared to be a burn); the shirt was irreversibly damaged. Originally, the manager (Esther) asked me to provide a proof of payment for reimbursement. She admitted St. Paul's fault in damaging the shirt, and she was very apologetic. The next day I provided the receipt to Esther. She indicated that she needed to contact the owners for further direction. A week later, after hearing nothing, I visited the store and spoke to the owner (via the phone). The owner indicated that she wanted to contact the manufacturer of the shirt (in Italy) to confirm that "the material did not react negatively with their dry cleaning process". WTF? The label indicated DRY CLEAN ONLY. I flipped.... I started complaining to her while other customers were in their establishment; I left very upset and with no resolution regarding my burned shirt. After several more attempts - initiated on my part - and over the course of many weeks, the issue of my destroyed shirt remains unresolved. The owners refuse to take responsibility and last week they suggested that I take them to court. This is will be my course of action. BEWARE! You are taking a big risk to use this establishment to clean your valuable clothes. read more

I was looking for a same day cleaners not to far from my house and I'm glad I came here my shirt was ready to same day and at the time she said it would be great service...I found a new cleaners. read more

this place is absolutely amazing. Esther is a brilliant tailor. the prices are a little high, but it's for incomparable quality.

I looked for a cleaners for several and could not find anyone that was good until I found st Paul cleaners I've looked for someone who did all of the services 1 stop shopping - they do my laundry, they do my tailoring and lastly they do my cleaning. Easter and Maria are the Best In the past few years I had several issues with my health - Easter and Maria would not allow me to bring my clothes to they they picked up everything and then delivered it back to me All of there work is outstanding and so is the customer service. I swear b y them you can't go wrong going to st. Paul cleaners Bari from walnut creek loyal customer read more

My family has been using St. Paul's cleaners for over 9 years. Esther is absolutely wonderful. She is professional, friendly and knows exactly what to do. She gives you recommendations and absolutely does not hesitate to tell you if she does not think it is a good idea to dry clean a certain item. Her priority is that your clothes are cleaned without being ruined. She and her team does alternations with pants, skirts, and they have incredibly fast turn around. I have given her a leather bag with stains inside the purse and she did a great job getting the stains out without ruining the bag. I once brought in a jacket with a button missing and without me saying anything she sewed on a button that looked incredibly close to the original. I love St Paul's, trust them, and will continue to be a loyal customer! read more

I've been very happy with this business. The staff are friendly and I drive all the way from Oakland because I can count on the quality of the work and the same day service. read more

St. Paul is terrific. I've been a loyal customer for nearly 20 years. Despite a change in ownership a few years back, it remains first class. I live in Lamorinda and never mind the drive because of its superior work and reasonable prices. Parking in a small adjoining lot is convenient. My highest recommendation! read more

DO NOT USE THIS DRY CLEANERS. They ruined an item because they used an incorrect and cheaper process (but were charging me a mint) to dryclean! The customer service is horrible! If you love your clothing go ANYWHERE but here!!!!!!!!! read more

I've used these guy's for years and they've always been nice to me. I live in Lafayette & drive all the way to walnut creek I like them so much. They're reasonably priced, clean & fast. Next day service if you really need it & I get my paints hemmed there too. They're also "Green" & they do the cleaning there they don't send it out. I love these guys, what more could you want in a cleaners? read more

I've been a client for the past year and nothing but great service when ever I come here. The customer service, the people in the back washing and ironing just do an amazing job. If it wasn't for them than this place wouldn't be as great as it is. read more