It's a nice place, the service and prices were good. The selection wasn't as big as I imagined and for a first time customer I didn't get any "deals" so that was disappointing since I had read about their first time customer deals prior to going, other than that- good spot. read more

Love ordering from here, this is my first time but I was recommended from my friend who always get the good THC products other places don't have. Even found some things for my doggy. read more

Rude Staff High Prices No Deals And The Flower They Have Is Low Shelf Bottom of the Barrel Save Your Money And Shop Somewhere Else

Used them a little bit ago when I first got my medical rec here in California. The service was great: good prices, got delivery on time, and some cool gifts came with my order too! read more

Herb, I don't have one complaint. Who ever call's to confirm is always polite and answer's any questions i have. I recommend them to everyone. read more

I placed my first order today with HERB and was very impressed with their professionalism and fast delivery. I placed my order via their website and about 10 minutes later I received a call to confirm my order and also asking if I needed to supply any delivery instructions. Shortly thereafter I was sent a text from my delivery driver with a tracking link. Within 35 minutes my delivery person was at my door. He was very polite, friendly and took appropriate social distancing measures. Great service with a 5 Star recommendation! read more

Herb's customer service is awesome. They give you a follow-up phone call after ordering online, in which they make sure everything is right. The phone operator was very courteous and explained everything, the products ordered, amounts, and how much delivery/taxes were. The delivery driver (Todd) was also very friendly. Really easy transactions overall. read more

Never disappointed with their products or service. They know what their doing over here. They are consistent and fast. Best shop I've been to so far. read more

Service is extremely fast. I placed my order around 11:30am and received it by 12:00pm. Prices are very reasonable and include tax. I love how they lab test the flower and give you an accurate description of the product online. The only reason why I knocked down a star was because I didn't receive a lighter, edible, or box as a first time patient but I did receive a free gram in a paper bag along with the rest of my order. read more

HERB - How high can I get? :) - Cannabis Dispensaries Near Me

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I'm completely heart broken. All this time, I've been buying from them for my vertigo, nausea, tremors and other medical needs. After years of service, I found out today they've been charging me recreational taxes as opposed to medicinal taxes; more expensive. I live on a budget, can't work due to (noticable) dissabilities, yet no one gave me a heads up that I was over paying, for products that are already expensive. Herb, shame on you, no ethics. You just lost a loyal customer. read more

Top shelf quality products, delivered right to your door. The sign up process on HERB's website is fast and easy. Their site is easy to navigate, and includes high quality photos and detailed descriptions of all of their products. I found it very helpful that they list the effects of each strain, in addition to the THC and CHD percentages. Within minutes of placing my order, I received a phone call verifying my details. The man on the phone was very polite and friendly, happy to answer any questions I had. 25 minute later, there was a knock on my door! The delivery man was lovely and had a big smile on his face. I was thrilled at the adorable packaging of my delivery, which comes in a beautifully packaged box. My buds, in elegant little glass jars, a complimentary lighter, and a few edible treats. HERB is unmatched in customer service and medicine quality. read more

HERB - My medication. Fast and friendly delivery! - Cannabis Dispensaries Near Me

The interface through the Yelp app in my phone was wonky and I wasn't able to upload my prescription. I tried several times and it kept exiting without saving the info I had already input. I put several items into the shopping cart and thought I ordered it. When I called to check it hadn't gone through. Nevertheless, when I called, the guy who answered was very helpful and took my order efficiently. They promised delivery within 45 minutes and within that time frame a woman called. The address she had was transposed - not sure whose mistake it was but we got that straightened out and she was at my door in a couple of minutes. I've never had a delivery and felt a little self-conscious standing out in the street handing her cash while she handed me a brown bag. But she was pleasant and the order was correct. I tried to go into a dispensary to get the tinctures I needed but the first one didn't have anything close to what I needed. The second one I called wouldn't discuss their products over the phone. The third one had a staff member who was totally clueless and the fourth one knew what I wanted but it was out of stock until next week when I won't in town. It was really hot out today and I very much appreciated the delivery. read more

Very easy and fast service. I ordered online for the first time. A few minutes after submitting my order I got a call to apply. I filled out the form and they processed my order. They were outside the place I was staying within the hour. I like the fact that they accept cards for delivery. I will definitely be using them again. Make sure you have a valid ID and you are good to go! read more

I'm a medicinal user and recently learned about Herb Delivery from a friend. I immediately noticed their prices were better than my local dispensaries and seemed to have more options than my usual delivery company, whom by the way only takes cash like most places. However, Herb takes credit cards, which is smart...more clients and purchases that way. And, I know this shouldn't matter, but they're marketing is fantastic lol! You get the cutest gift box (plus lighter) with your goodies and a cool informative card, plus the driver was very nice as it should be:) So glad I know about them...getting ready to place my second order! read more

This dispensary service has very knowledgeable and polite people to help and their information is spot on. The delivery was much faster than estimated. read more

I absolutely ADORE this service!!! I've had to kiss a lot of frogs to find the one but I finally found the knight in shining armor! Herb is incredibly professional and speedy while still remaining friendly and relatable. I have never had an issue with delivery times or poor quality of products. One thing that is also great about them is how DISCREET they are. Some companies park in the middle of the street and have you come out and hold up traffic and pick up a bright blue bag for the whole world to see. Speaking of packaging - shouts out to these guys for having conscious, recyclable packaging. The industry.can be so wasteful, so to see a company that is being eco-friendly with packaging means the world! read more

Best delivery service out! Always satisfied with everything that I order from them. I told all my friends about it and this is the ONLY place we order from. Customer service is of the many things I love about them. read more

I first tried their edibles and man i was in for a trip! A while after that i ordered their best 1/8th and it left me in da couch! Great and amazing service, and even better customer service! read more

The service and quality are so wonderful! Mike and Craig both have been helping us and are always working to recommend exactly what we need. They want to help! When HERB delivers, they are so nice and POLITE. The packaging feels so exciting to open. Their cute jars and bags make me feel happy! We've had their Black Lime, Super Skunk, and Northern Lights. You can see all of their stuff online, too. They have great specials/promos going all the time so definitely ask about them. We really love this place so much and feel that they are a very special part of downtown LA. Thank you HERB for taking care of us! read more

HERB is the BEST delivery service in the area! They are very thorough and have a great selection. They care about their customers and the experience they have with the service. I will NEVER use another service again. Thank you for being who you are HERB read more

I've never used a delivery service before and now I'm hooked. Signing up to my medicine being delivered was extremely quick and convenient. Besides that, it came in cute little glass jars that were also sealed! I was a first timer so they threw in a lighter (Bic not the cheap clear plastic lighters) and an edible. I am extremely pleased with the service and will be using this from here on out. read more

HERB - Cannabis Dispensaries Near Me

So, let's just say I'm a bit of a hermit. Maybe more than "a bit". I have a radius of about 2 miles within Westwood Village and I rarely travel outside these boundaries. Okay, so yeah, there's a brick-and-mortar dispensary here, but I've actually never been inside, so I can't speak much in terms of comparison; I have been getting my weed more-or-less exclusively from Herb. I would say I'm a pretty regular customer, and although I don't consistently interact with the same driver or the same person on the phone confirmation, I've placed enough orders that I do cross paths with some employees repeatedly. (One of the phone confirmation guys greeted me with "How are you today, brother?" on a recent order, and I appreciate him very much.) The people who work for Herb are generally very chill and they all seem friendly and approachable. When I started ordering, most of the flowers Herb sold were Herb's own brand. In my opinion they are consistently of a good quality and are sold for a fair price, and they come in neat jars, of which I've collected quite a fair amount. Supposedly, I can get a free gram if I turn in 10 of the larger jars. I'll need to give that a try, because I've certainly amassed a number of them. (I also recycle the jars for various other purposes on my own.) I've noticed recently that Herb now sells a much larger selection of flowers from other brands, notably Flow Kana. These brands can also be found elsewhere, and I imagine they are roughly the same everywhere. The price of obtaining weed through legal channels anywhere has gone up quite a bit since the implementation of recreational use legislation, due to additional state taxes that are now being imposed. This is a bit unfortunate for former medical users such as myself (and I'd still consider myself a medical user, but medical certification is much more of a process to get nowadays). It doesn't have much to do with Herb, though. Of course, being a delivery service (that's kind of their thing), I suppose the real question about Herb is whether or not their delivery service is good. And the answer is... yes, it is! They consistently appear within the timeframe they advertise, and in all but one of my orders, the delivery person came right to my place (sometimes they'll even find a way into my apartment complex and come straight to my door!) -- and even in that one order (this is one out of many) where the delivery person didn't seem to know where they were, I did eventually find them somewhere nearby, so it's all good. Additionally, I'll note that some of the delivery people I've encountered appear to be very interesting as people, and I'd totally smoke a bowl with them one day. In summation, yes, I would recommend Herb. Particularly if you are a potentially agoraphobic hermit who smokes a lot of weed, or even if you're just out of weed but you're too high as balls to go anywhere. They are perfect for filling these particular niches and they won't let you down. read more

Sooooo convenient! Perfect products delivered to your door, they are very quick and you can evwn pay with a credit card, instead of having to go out and get cash. Will be using again read more

Service was great, very fast and professional. The sky walker was amazing. The shatter nug run was a joke, had a lot of butane in it, also the consistency was more like earwax and nothing like shatter. The flavor was good but still pretty dirty. read more

HERB - Og nug run shatter, not really shatter. - Cannabis Dispensaries Near Me

Love HERB. First of all, the customer service is A+. If you're lucky enough to get The Gabriel to deliver to you, you're in for a treat. Well, the marijuana is a treat, but he's also uplifting, energetic, and happy. What pulled me in was the sampler. Easiest way to try out a lot of different strains. Also, I really dig seeing the evolution of their labeling. Very informative! read more

Really impressed with this place--So much so that this is the first review I've ever done of a weedshop. Sign up was a breeze, prices are fair, the service was great, and the branding/packaging is ace. I feel like this is the kind of weed delivery that we'll be seeing more of as the industry further normalizes/legalizes. Stoked! read more

Good delivery service that's not much more expensive than going to a dispensary. Good selection and friendly drivers.

What a great experience. I'm on my way to New Mexico to hike the CDT but forgot my goods at home. Looked up this spot and they delivered my order within 30 minutes to Union station. Life saver! Will definitely order again next time I'm in LA. Cheers! read more

I have been using their services now for months and I cannot be any happier. I had not used cannabis since 1998. I saw an article in GQ that talked about a new product called DoseIt and followed the link that brought me to Herb. After getting a prescription for their sleep product I called Herb and was surprised as to how nice, friendly and knowledgeable the staff was on the phone. I placed my order and because of the stupid rules of the federal government you have to pay cash so I walked from my apartment to the ATM which is about 10 minutes away. They had told me to the delivery would be here within 25 to 30 minutes. On my way back from the ATM I got a call and they were here. They were kind enough to wait for me to get back from the ATM and there delivery people were amazing least ice. As a first time remember I received a goodie bag. When they ask me about my experience I told them that they made Amazon Prime look bad. I cannot recommend this company and their products enough. My sleep has now for the first time in years been consistent and long-lasting. Thank you Herb you're an amazing company to deal with. read more

Great delivery service! The guys who answer the phone and the delivery drivers are always nice, chill people. My dank gets here in about 35-55 minutes, which is not bad. I've ordered from HERB countless times - probably over 30. Usually they are pretty good, although the last time I ordered Jack Herer it was pretty dry. Kind of disappointing when you're paying a premium for that 1/8th. Also, last time I got Blackwater OG there were SEEDS in my jar. More than a couple. I've never experienced that from bud I've gotten through a dispensary, so I wanted to write a review. The good experiences I've had with HERB far outweigh the bad - although if I have any other issues with them I may have to switch. read more

Delivery and customer service was good. I was disappointed with the quality of the weed. I purchased 4 strains and they were all extremely hard and dry. read more

The service would be great IF: 1/ they start by asking the doctor recommendation. They never ask during the purchase and call you after the order to ask you to do it because you forgot :-) 2/ They inform you from the beginning that the payment is only by cash at the delivery and it's not possible to pay by card on the website and at the delivery. Instead, they write it in small at the end of the order process, you don't see it as as it's small and nobody does that; They call you to remind you to pay in cash at the delivery. Which online service ask a payment in cash at the delivery nowadays? moreover , in LA especially, we don't have ATM at every corner. 3/ They inform you during the order process that the minimum amount to order is $50 before taxes and ask you to pay delivery fee if the amount is not reached as everyone does. Instead, they call you to ask you to pay $50 before taxe to be delivered and when you ask why it's not on the website, they say "sorry, we need to hire someone to take care of that". Guys, it's a standard feature on all e-commerce platforms such as Shopify etc.. Do you take me for a fool? :-) read more

Everything from beginning to end was awesome! Their whole Team has outstanding customer service skills! When I order from Eaze, my seals were broken- everything in my Herb box looked perfect!!! Nothing was tampered with. Absolutely great experience, 100% fully recommended, and will be using this service again. You guys rock!!! read more

Awesome customer service, fast delivery, reasonable price, what else can you ask for? I don't go anywhere else. I've found my provider!

Their customer service is really incredible. My only complaint is i find the prices a little on the more expensive side, but I am happy to pay them for the service i get. If they had some cheaper pre roll joints, that would definitely turn this into a 5 star. read more

Been getting delivery from these guys and gals for a couple weeks and I am not disappointing at all! They're very courteous on the phone (you can either order online or by phone whatever is your cup of tea... fyi they also carry infused tea... their selection is ridiculous!). Delivery is fast! My last order was here within 25 minutes of ordering and don't get me started on the drivers. They're always in such a great mood and happy, wonder why lol and very professional. I think I have finally found a delivery service I can count on. Thanks Herb you guys are the best! read more

I have never had better customer service! They are delightful and prompt and give great suggestions! Now they accept credit cards, which cuts the hassle out of having to go get cash! They always have a great selection and incredibly detailed descriptions. Highly recommend that you check this place out! They also offer deals for recycling your jars! read more

I am beyond impressed with this company!!! I have never received a delivery and have the presentation of the package so impressive (Extremely professional) The quality of the product was exceptional and decently priced (they have low options and high end options) I spoke to Dennis on the phone to ask a few questions regarding the order and he was such a pleasure to talk to, Nice, Polite , very knowledgeable about the product. Represented the company extremely well. They were extremely quick with the delivery (signed up as a new patient and i got my order with in 30min) Delivery driver was really nice and respectful also super willing to answer any questions you have. I HIGHLY RECOMMEND MAKING THESE GUYS YOUR NUMBER 1 DISPENSARY Couldn't be happier and will definitely be order from Herb again :) read more

I've been using Herb delivery for a couple months now and I honestly haven't had any real complaints except that occasionally when I order a vape cartridge the strength can very and I usually stick with the same one I like, I don't if it's the shelf time that does it because some of the cartridges I get have a 5-6 month old manufacturing date. Also for the first time I had to wait for over an hour to get my delivery, it also really pissed me off when the driver shows up she's carrying it up in a postmates bag...also when I called at the one hour mark the guy on the phone when I called said she was suppose to come to me first but the amount of time it took her leads me to believe she was doing food deliveries too...I hope this isn't gonna become a regular issue because I really like these guys. read more

Great service. I could I just order from my phone and didn't need to go to the store! They also great to communicate with. Thank you