Since the new owner their product line has DRAMTICALLY increased in quality. I also love the online presence from the owner.

One annoyance I have with dispensaries is the turn and burn vibe...Not with this place at all. They let you take time, aclimate, see whats on hand and decide. I inquired about the Skittles strain that I had in Cali but have yet to see it here, the tender offered up great alternative ideas and again didnt rush ay all. Clean, classy, airy and comfortable....my new go to. Great Job! be the first in town to have Skittles read more

I visited Herbn Elements for the first time in the Fall. I was IMPRESSED! First of all it is a clean and classy place. It has great aesthetics where you have plenty of room to move around and look at all products. The price point is great, the staff is very knowledgable and they are willing to take time to educate you or help you find what you want. They also have a wide variety of products. I was shocked at the selection. I highly recommend them and will continue to give them my business. read more

Budtenders here know cannabis like a sommelier understands fine wine. Best prices and selection around.

This place is fucking awesome they're always so patient w me last time I went they were really busy and Sierra still gave me an amazing experience andthey Have a great selection and prices plus a weed store with a shop dog is amazing 10/10 read more

This is the best weed shop I've been to in Seattle! The staff is not only friendly & kind but also very knowledgeable & never makes you feel dumb for asking basic questions. Prices are great too! I have been to many other shops but nothing compares to the service of this place. Thanks staff of Herb(n) Elements for making my weed buying experience enjoyable every time! read more

The product\selection\price is always on point. Multitudinous informed budtenders & rocking dime of the day offerings!

I like this place! Friendly and helpful and always a smile when I walk in! I have bought dozens of Vap cartridge's over the past year or so - I always hear "save your receipt if you have any problems within two weeks!" Well, I had a problem with a $42.00 cartridge - so much for that. No deal. I quess they trust the little vap tester over their customer's word. Good thing it wasn't a $72.00 cart.. )) I gave 3 stars as I do like this place - it would have been 5 a couple days ago. Quess I'll stop at LUX next door on the way home tonight as I need a new cartridge. read more

Two Star not reflective of the staff that I interacted with. Overall I've been very happy with this establishment but today became very concerned as I was the only customer wearing a mask. Given the current situation, small business owners can and should require masks for employees and customers-Especially given the state directive on masks. It's not that much of a hardship to wear a mask for five minutes. read more

Used to be a regular customer until they started selling me pinched bags with broken seals. I confirmed by weight that they had been skimped. They always made it right with me here until this last time when they would not refund or exchange the skimped bag. They claim that the receipt was ripped, but it was stapled to the bag so of course it gets ripped upon opening. They claimed I tried to "steal" a bag that I paid for and then slandered me as a thief. The fact that they just accused me of pinching a bag in December leads me to believe this is a shady business. read more

They got all corporate. Increased prices, new scanning ID entrance that makes you take a different door, new weird pushy sales vibe. Over it. Try Theorem if you're up and around lake city and shoreline they're not corporate- yet. read more

The lady at the front desk is super judgmental and rude. Seems like she doesn't like her job or people in general.

My absolute favorite shop. The woman who helped me was so awesome. She answered all my questions honestly and to the best of her ability. She was warm and friendly. The whole vibe of the place was nice. Great energy. read more

Was a loyal customer and love their selection. However, even after over several dozens of transactions and purchases with them, herbn elements was not willing to hold an online order for me for only a few hours more than 24 hours, after I had placed an online order while out of town. I understand how its a rule, but I would think they could put into account my prior vast amount of purchases with them. Very disappointing, because several of the items I ordered will likely be out of stock by the time I can get there again on Friday morning. Hopefully *fingers crossed* my order will be returned to the shelf and they will still have the items, but if not, I probably will not be using this dispensary again. I do not appreciate the lack of respect as a frequent customer. read more

I love this store. Clean, nice, quality. The owners make a huge point to actually go tour the grow ops and makes sure they are buying from high quality growers, they post the pics on their instagram account. The budtenders are nice, knowledgeable and efficient. Where a lot of stores everyone is so blazed they can't figure out what you want to smoke. And I LOVE the organized, color coded, wall mounted menus. read more

Daniel was SO helpful and friendly!Establishment has an outstanding variety as well as esthetically very airy and lovely.

Huge selection and great customer service. They have some awesome prices. Store hours are convenient too! I'll definitely be back.

Favorite shop in the area! I drive from Everett and the drive is so worth it. All the employees are very knowledgeable and will find exactly what you're looking for. read more

Awesome shop. Very cool vibe and really nice people! They focus on WA grown product and you won't see the same stuff anywhere else.

Just wanted to update my review because I've continually had good experiences here. I decided to try a newer shop that is local to the same area (Uncle Ike's down the road,) and had a really bad experience. Aggressive security people that weren't wearing masks or gloves. Horrible social distancing practices. And their menu just isn't as good. After that, I came back here to pick up some flower and an infused drink - the budtender was so friendly and had so many great recommendations. I also LOVE the door folks and security here. They're consistently so nice and welcoming, and remember faces and names. I won't be venturing outside of Herbn Elements again!! Also, to those complaining, like Muncy and others: do your freakin research. Some pre-rolled joints are .5 grams some are a whole gram. The budtenders here have always been willing to discuss options with me, but they aren't mind readers. Look at what you're buying before you pay for it lol! Anyways, I'm a lifetime customer for sure. Oh! They also have amazing social distancing and safety measures right now - I just want to say to the whole Herbn Elements team: THANK YOU!! Thank you for always being so accommodating and for being open during these unprecedented times. read more

Great local spot, also I love the big neon weed leaf sign.. Makes lake city look cool In my opinion(n my mom hates it lol)

This is the gold standard for weed shops. The staff is incredible, every single one of them! They are so friendly and knowledgeable that you will have no problem finding whatever you might be looking for. The store is spacious, the products are nicely displayed and there are several large screens throughout the store featuring the menu. Everything is reasonably priced, and the online ordering system is wonderfully implemented as well. I cannot say enough good things about this place, it's been my go-to spot for years now and I don't see that changing any time soon. read more

I've always gotten great service here. I have a variety of physical issues left over from cancer treatment and have gotten a number of good recommendations from the bud tenders. They're very friendly and have a nice assortment of products. The sour candy edibles they carry are tasty and work really well for sleep, and they have a lot of green product that smells and tastes delicious. Overall, a very positive shopping experience! read more

I have shopped here since the Rec market began. I have had mixed experiences with product, and budtenders. They carry a few strains by Growers that I like, and they are fairly close to home, the main reasons I have continued to purchase product from them. I use the pre order system, and it sometimes ensures that I will get what I ordered. However, the most desirable strains; that sell out quickly, also coincidentally often happen not to be there when I go to pick it up. This after receiving a text from them saying that my order was ready. An example. Tonight, around 10:50 PM, I go in to pick up my order. It isn't there. After a fairly long wait someone comes out from the back to let me know that my order had timed out at 8:00 AM. He was referring to another order, from the previous day. I placed this order online - after hours around 2:00 AM Tuesday. This morning I had a text from them; they had received my order; then at 3:15 PM I had a text from them telling me that my order was ready for pickup. The individual that came out from the back kept repeating that my order had timed out. The second order, placed Tuesday around 2:00 AM is well within the 24 hour time period of by now likely 11:00 PM. I didn't have my phone with me to show him the text from them, but I did let him know that they have lost me as a customer. There are so many other superior options, if I drive a few extra miles in one direction or another. read more

Helpful, knowledgeable staff. Cool design. Great variety of products. Would definitely recommend!

Love love love Herbnelements! Great people, great bud, and good prices. Very personable employees that are all pretty knowledgeable about all types of buds. Have been coming every week for over a year and I absolutely will not go anywhere else. My number one choice!! read more

I really liked this place the first time I went but the second time was a bust. They were out of Obama, didn't offer something similar and they treated me like I was wasting their time. I can't wait for Stash Pot Shop to open. The staff should really up their game, there are way too many shops for them to treat people like they're replaceable. read more

Best staff, best deals. Have been coming here for a few years and highly recommend this place! Everyone is always super friendly, and the selection is always on point, they're all fairly knowledgeable of the product too. Would come here any day. read more

Super knowledgeable about what products could be beneficial for cancer survivors and auto-immune disorders. The store design and aesthetic is amazing! The staff were really nice, patient and really intent on helping. And I love that neon sign! read more

Great service. Even if they are busy they treat their customers with respect and give full attention. At the same time they move through the line quick and the bus tenders know their stuff. Thanks Herbin Elements!!! read more

Huge selection with huge prices expect to get quality for the right price? Not here. Good customer service but bad product and bad price. Don't waste time here . read more

This shop was open late so I stopped by on my way to a smoke-free weekend to buy a vape. The staff was nice and the aroma was awesome! However, I buy this battery and cartridge. The sales chick was really sweet and explained A LOT about returning the items. Of course the battery didn't work and I tried to return it. Long story short they took the battery back, but wouldn't take the cartridge. What was the point? Where is the customer service? I went down the street to Piece of Mind and got much better service, a better more attractive and affordable battery. I must say Herbn does have a MARVELOUS selection of edibles at decent prices. I just won't buy any more electronics from them. read more

Great local pot shop, every employee is very friendly, always very kind and super chill. Even when they check id's, they're always really nice and aren't confrontational heels about the whole deal. Shout out to Albert that's been especially awesome and helpful in suggesting good deals! read more

Very knowledgeable bud tenders and the best selection in Seattle. Pricing is good and the store is clean and inviting.

Herbn Elements offers exceptional customer service in a beautiful shop. The wall menus are super helpful, and the store is well organized. I've always experienced extremely attentive customer service and felt as though the staff was focused on the transaction at hand, which is a great way to run a business. I like their selection of edibles- wide variety and very high quality! read more

This is my favorite Rec shop I've been to so far. I love their customer service and selection. Convenient parking and not pushy sales people. I'd recommend stopping by. I was referred by a customer/friend as well and stoked I listened to her. read more

Staff has always been nice to me, they have a great selection. Three stars because its pricey, I was sold a broken vape, and the parking situation is rough. read more

this has been my fAV shop until recently my last two visits the sales people are snobby and I quote " well if your looking for something cheap" and was very rude while saying it the "budtenders" aren't that knowledgeable but act like weed snobs like its a f@&%ing wine tasting art gallery your not a bud expert cause you work in a weed store the owners need to get it back to how it was when you first opened friendly environment with employees who weren't just trying to push the expensive weed on you read more

I don't usually post reviews but I have to make an exception for Herb(n) Elements. It's a beautiful welcoming space, tons of merchandise, and really friendly, knowledgeable staff. I highly recommend it! read more

I love this place. They are very knowledgeable about products and very helpful. Love the rewards program