BEWARE! This company will steal your application/screening fees and not get back to you for a week…read moreand a half with a denial! Applied for a home on a Friday. Messaged them on Tuesday for a status update. Was told they would get back to me "ASAP" the following day. My wife called twice and I emailed three times. Never heard a word. Finally threatened to contact the AG and CA Real Estate Board. A week and a half later, they send me a denial letter (five days after I demanded a refund on the application fees and 10 days after we had applied. These people are crooks!! Believe the negative reviews because they are farming application fees!

We trusted Xepco to rent our vacation property in Palm Springs…read more We had a clear "no pet policy" in our Property Management Agreement with Xepco, which was included in the Lease Agreement with the tenant prepared by Xepco. The tenant was in our unit from April 2022 until February 2025. We are now spending over $43,000 to remove and replace everything damaged by animal urine and feces in our condo. This included 3-feet of drywall in MOST of the unit and ALL of the flooring. We just learned from one of the neighbors in the complex that the tenant had 4 puppies and a cat. In our opinion, one of two things happened: - Xepco did not know how to enforce a "no pet policy", or - Xepco did not care enough to enforce the "no pet policy". Honestly, we don't know which is worse. We are just heartbroken to see the property we've enjoyed for over 20 year in the current state that it is. Attached are some photos showing some of the damages (taken by Xepco) and some of the remediation (taken by me). The unit is currently being restored to its original state. Here is a 30-second video clip of my walk-through after the damaged items were removed: https://www.loom.com/share/7b65b56d5abb445aa626f77fa29b4f68?sid=7b2f05b6-0db9-4958-a47c-58fd6dc8663e The only advice we can give is: Do your research before choosing a Property Management Company. Joe & Leslie Toledo.

We had an amazing week at Eddie and Kim's place! From the moment we walked in, we knew we had…read morepicked the right home. Everything was spotless, exactly as pictured, and there was plenty of room for our family to relax and enjoy ourselves. The kids had an absolute blast with the game room, theater, and themed bedrooms, and loved winding down in the pool and spa after long days at the parks. The location was perfect--close to Disney and everything we wanted to do, but in a quiet neighborhood where we could really unwind. Eddie and Kim are fantastic hosts. They were friendly, responsive, and made the whole process incredibly easy from booking through check-out. It is obvious that they genuinely care about making sure their guests have a great experience. It truly felt like a home away from home, and we made memories our family will never forget. We wouldn't hesitate to stay here again and would recommend it to anyone looking for an exceptional place to stay in Orlando. Thanks again for helping make our vacation so memorable!

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

Mark, Just wanted…read moreto drop you an email to express my sincerest thanks on behalf of the Bella Vida HOA for giving us Michelle Lopez as the property manager. As you are aware, the new elementary school opened its doors on August 24th, which has caused a large volume of both vehicle and foot traffic in, and around, our community. Of course we have had some issues with all of this; however, Michelle has been on top of each issue and has responded promptly, professionally, and effectively. I can't tell you how much we appreciate her hard work and dedication to our little community. I am sure she has bigger fish to fry out there, but always seems to make us feel like we are a high priority. It is a pleasure to work with such a professional. Her knowledge of Home Owner Association rules, regulations and laws is impeccable. The day to day management, financial monitoring and her ability in being an effective liaison between the board and homeowners is outstanding. She always comes with a resolution when a problem arises. With all the negativity in this world, especially in the property management arena, I felt it very important to tell you that Michelle Lopez brings our HOA positivity and an optimistic attitude each and every day. Additionally, you should also be proud of Monique Mancillas, who supports Michelle's agenda and continues to be the hero behind the scene. Although we don't get to see her much, we fully understand how hard she has worked for our community and we appreciate her efforts and endurance, especially with the school issues. Thanks again for your time and for your incredible staff!! Sue Gonzalez

If I could give zero stars, I would. This is hands down the most incompetent and unresponsive…read moremanagement company I've ever dealt with. I've been unable to access my own home for four days because of their total failure to respond to multiple emails, phone calls, and messages. The lack of communication is absolutely unacceptable and shows a complete disregard for residents' basic needs and safety. Melanie Millsap Harriman in particular has been unbearable to deal with--unhelpful, dismissive, and completely inaccessible when it matters most. There is no excuse for this level of negligence. If you're considering working with or relying on this company for anything, I strongly urge you to look elsewhere. Your time, money, and sanity are better spent with a management company that actually does its job.

Melinda pays great attention to detail which puts our minds at ease. She is also very thorough,…read moreresponsive and very fairly priced. Highly recommend her and her staff! Jim and Kris D.

Melinda at Reliable Desert Home Watch exceeded my expectations!…read more She was dedicated to keeping our home secure and sent timely reports. Her suggestions and ideas for our home were great, and she proactively maintained services for our vacation guests. Very friendly and responsive, she quickly addressed any concerns. You'll love her and Reliable Desert Home Watch. Plus, she has excellent restaurant recommendations too. Thank you!

You won't find a better management company. Here's why…read more I can't recommend All County Desert Property Management enough. Honestly, most management places just want to get you into a rental and then totally flip the switch on you the second you sign the lease--but not them. Their service is absolute top-tier. We recently had our garage door break, and they were incredibly fast to act. They communicated with the owner immediately, got a repair company out to fix it right away, and kept us completely in the loop the entire time. It's been the exact same experience for everything else we've gone through with them, too--even when our AC went down in the extreme desert heat. The overall value you get with them is unmatched. Unlike other companies that hit you with hidden fees or skimp on service, they make you feel like every dollar you pay is actually worth it because of how well they maintain the property. From the very beginning, the whole process of becoming a renter through them was extremely easy and fast. Plus, their online tenant portal makes submitting maintenance requests a breeze. If you are looking for a property management company that actually cares, delivers real value, and takes care of their renters, this is it. I highly recommend them to everyone!

Service is usually prompt and the technicians that come are great! Grateful to have our place cared…read morefor by All County Desert Property Management.

The La Paz Estate was beyond our expectations. The property is vast and there are so many things to…read moredo on-property. The home is extremely spacious and well maintained. Little touches like a full box of ping pong balls made our stay even nicer. We had one plumbing issue that needed attention and they sent someone out on a Sunday morning. Super responsive team. Would highly recommend!!

we live just 20 miles away and finally spent time here. The mineral pools are warm to hot, you…read morechoose, and are pristine. it's an older resort, but well maintained. A nice pool to relax by, surrounded by palm trees. Steam room is available, as well as showers and changing area. And you can't beat the price for a day pass!! The staff is very friendly and helpful. Can't wait to return.

For 2nd time went to the office to report a person who is living and renting cross street from my…read morehouse, the guy breaking into my garage and I see him walking away from my property. Making a report police and let them know the type of people you guys are renting !!! The police is aways asking for proves they got it and do anything, now came here and they send me back home saying call the police ! The money you need for that people is renting is already causing to our neighborhood unsafe situations for our kids and Family!!!

Be careful with your post move in and pre move out inspections -- this company wants to screw you…read moreon the security deposit refunds. They took more than half of the deposit for ridiculous charges like replacing blinds, carpet, smoke detectors, and soap dispensers. They also raise your rent after the first year. Avoid this corporate landlord

One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Said all the right things to get our business, Did not properly screen the tenants and didn't have…read moreour best interest in managing the property. Double agent!!!