I've had a loved one at Bridgewater Assisted Living for the past three years. Like many care…read morefacilities, there has been some staff turnover over time, but the current team truly stands out for the level of care and attention they provide to all residents, including my mom. The staff does an excellent job keeping residents informed, engaged, and feeling welcome which gives me peace of mind. I definitely want to recognize Lorell O'Delle, who has been an incredible asset to Bridgewater. She takes the time to listen and shows genuine care when helping families navigate the important decision of moving a loved one into assisted living. Lorell is thorough, professional, and compassionate, and she consistently goes above and beyond to check in and ensure everything is going well. Her communication and support have meant a great deal to my family. I am truly grateful for the care my mom receives and for the dedication of the entire Bridgewater team.

Moving our 96-year-old mom into assisted living was not an easy decision, Lorrell Odelle guided us…read morethrough every step, answered all of our questions, and made sure our mom felt comfortable and welcomed. What impressed us most was how thoughtfully Lorrell matched our mother with her studio. She knew exactly where Mom would be most comfortable, with neighbors she could connect with and caregivers who would be a great fit for her. Thanks to Lorrell's insight and caring approach, our mom quickly began making friends and settling into her new home. (Which was a big surprise) Knowing that our mother is surrounded by kind residents and attentive caregivers gives us tremendous peace of mind. We are so grateful for the warmth, compassion, and professionalism shown by Lorrell and the entire team at Bridgewater Assisted Living. Thank you for helping make this transition such a positive experience for our mom and our family.

Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but…read morebecause of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don't go according to plan. We moved my father-in-law (Papa) late June '26. The transition for him was seamless, but his room wasn't ready when it was supposed to be. When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn't expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible. Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs - which means better, more stable care for their residents than a place with high turnover. The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That's huge both for his mental and physical stability as he ages, and for us - saving us the worry and time of having to find him somewhere else to live and moving him all over again.

Intake staff has no understanding of a person with dementia. And how sometime they get angry very…read moreeasy when they don't understand everything that is going on. I would never recommend this place. They start with a smile then as soon as everything isn't perfect good-bye. So if you happen to put down a deposit it may take 30 days to get your money back.

We highly recommend Amber Lights!…read more A friend told us how wonderful Amber Lights is, they were so right ! We moved our Dad here after the horrible care he received in a rehab facility. Kelly, the sales manager, was so empathic and kind. He promised us that our Dad would have the best care around the clock. Nurse Sandy and her caregiver staff have been there for years, some over 10 year. Marbella and Troy were amazing, kind, caring, respectful, listened and truly cared about our fathers well being! Anytime he/we rang for assistance, they were there in a minute with more than one person. Our goal for our father was to live in a peaceful, caring place, and Amber Lights was certainly that. The grounds are beautiful and the rooms are quiet and cozy. The dinning room is beautiful and the food is delicious! We believe this is the best home for our father in the area, and this was confirmed by every staff member we met. Thank you Amber Lights for being there for our family.

My compliments to Kelly at Amber LIghts, in Tucson. Kelly is an exemplar of how a great staff makes…read moreall the difference when choosing a Senior Residence.

Heritage oaks is amazing! They treat the residents with nothing but respect and are very good at…read morebeing professional! Grateful for great assisted livings like this! Keep up the hard work!

This care facility is amazing. I have had 2 loved ones stay in the hospice here and both…read moreexperiences were exactly what you want for your loved one. The place is peaceful and clean and the staff are very compassionate. You can visit loved ones in the hospice 24 hours per day and it is a safe facility with locked doors. Nurses are kind and well trained and the rooms are cozy and comfortable.

Somehow I got put on a list to receive mailers from them, and after three calls to get removed, I'm…read morenot confident that's going to happen. I do NOT qualify by age or distance to live there...not by a long shot...so I don't know how I got put on their list, or why their marketing department is not skilled enough to screen in advance and remove people for good; even the people I've spoken with over the phone don't seem very competent, so I can't imagine what it's like to live there, but good luck everybody else!

My mom's husband recently passed away and my sister and I were in town to go with my mom to various…read moreproperties to check them out to see if she would be comfortable living there. We had a number of appointments scheduled and felt either OK or uncomfortable with the places we toured. Then we found out about fellowship Square. We didn't have an appointment, but thought we would stop by anyhow to see if there was a possibility that we could take an unscheduled tour. Sandra came in to get to know a little bit more of the situation and what things my mom was looking for and to explain the property and amenities. Ultimately, she spent several hours with us. She took us to the dining facility so that we could experience the facility and the food. We were very pleasantly surprised Both by the dining facility and the food and the staff. Our server was Robert and he was absolutely wonderful. He also overheard that it was my mom's birthday the next day and when we finished our meal, he had all of the servers come out and sing happy birthday to her. During the tour, Sandra passed by several of the residence and knew them by their name Which was a very positive Indicator of how the staff treats the residence. The facility itself is very open and full of flowers and fountains and trees And just a very positive place. The apartments themselves are good sized and all of the amenities are wonderful. My sister and I will be very comfortable with our mom living there and it is a place that my mom also feels comfortable about. The fact that they are a 501(c)(3) Nonprofit or organization and a Christian organization was icing on the cake!!

Shockingly it's been 10 days and no phone call from Christy the resident care coordinator,I have…read morenot received any answers to my emails,why ,I can only guess they don't care ,how many times do I need to write a public review to get help with a problem,this has been going on since November,yet after every post here no one person cares enough to contact me ,I am only sharing this so everybody else does not need to go Thur this terrible treatment, it's not how I am used to being treated by a company ,so maybe someday I can say they fixed the problem ,I have Evan reached out to corporate office in Phoenix. Stay tuned. Sad

We knew we were home right as soon as we walked in those front doors! We had the best coordinator…read moreLeah. She's a real asset to that company and she sealed the deal. Jena is going to live out of the rest of her days at the most precious place available for her Don't think twice you don't need to see anywhere else but go see for yourself. You'll love it. It's Home!

We happened upon SDS when we needed to move my Mom to a 24 hour care Memory Unit, but needed an…read moreindependent unit for my Dad. A place that would allow them to be close and feel safe, supported. The property is lovely, and every single staff member I have come into contact with in the last two weeks is gracious, kind and friendly. It is not easy working in the senior retirement community business... I know as I worked in it for roughly 4 years as an ED. It is even more difficult working in a memory care unit, where aging loved ones are not the same selves they once were and need a lot of care. You have to give a level of trust, and rely on strangers to take care of your loved one the way you would. My Mom was here for roughly 2 weeks, with supplemental hospice care from the time she moved in, until the time she passed. The team in the memory care unit was always amazing to us, and my Mom. We were not there 24 hours mind you, but I observed the other residents being cared for and looked after by all the staff. My Mom was pretty much incapacitated and relied heavily on the kind and gentle care of the team here. Besides the Wellness Director Jackie, who was knowledgeable and kind, there is one lady in particular who was a standout to me. It was such a stressful time, I can't even for the life of me remember her name... but she had an eastern European accent. I felt as though she always took great care with my Mom, making sure she was comfortable and looked after... especially when we were not there.

The care team is amazing! All the staff helps everyone out and are so kind to the patients. The…read morecare that is given is above and beyond.

This is an amazing property that is beautiful, serene and private. You can feel the love here and…read morethe staff is fabulous.