Whitney made this experience extremely disappointing and honestly ruined my daughter's birthday…read moreparty. First, I had to pay for the party twice. I initially paid over the phone, and although the charge posted to my bank account, somehow it never registered with the park district. Because of that, I had to dispute the charge. To make matters worse, the park district is now trying to fight the dispute even though it was clearly a double charge situation. Before the party, I spoke with Whitney and was informed that extending the party to 5:30 PM would not be an issue because the final party slot was from 3:30-5:30 PM. The hosting itself was extremely disorganized. The kids did not begin playing games until nearly 4 PM, despite the party already being underway, and they were supposed to eat at 4:30 PM. Later, I asked again about extending the party to 5:30 PM, and the hosts stated, "We don't mind." While I left briefly to pick up pizza, I also spoke with Crystal at the front desk, who informed me she had spoken with Olivia, the host lead, and after a meeting near the front desk, everyone confirmed everything was fine regarding the extension. When I returned with the pizza, Crystal and both hosts again reassured me there were no issues and that the party could continue until 5:30 PM. Then at 4:53 PM, Whitney suddenly called and said, "Just to confirm, your party ends at 5 PM." At that point, I was beyond confused because every host, front desk employee, and supervisor I had spoken with had already confirmed otherwise. To make matters worse, once we were back in the party room, the hosts suddenly told me the kids could not eat in the room and instead had to eat in the hallway. My daughter was not even allowed to sing "Happy Birthday" properly in the room. I literally had to sing Happy Birthday to my daughter in the hallway. The entire experience felt chaotic, poorly communicated, and incredibly inconsiderate. It honestly felt like Whitney found every reason possible to make my daughter's special day difficult instead of enjoyable. Ironically, one of the hosts later apologized to me directly and even stated, "We really don't mind since there isn't another party." This completely contradicted what Whitney had been saying. First it was that another party was coming, then it changed to "custodial needs to come in." From the reservation process to the actual event, this was one of the worst party experiences I have ever had, and I deeply regret choosing this location for my daughter's birthday.

I love that there is an indoor track! Makes exercising in the winter so much easier…read more People are the front desk are super friendly and helpful.

I was so impressed with this recreation center. It's family friendly and very, very safe.. It's…read moreright next to a small little zoo and there is zip lining on the property. We had a birthday party for my one year-old great nephew in April and it was fantastic. Shelter house had a very nice kitchen, and there was ample electricity throughout the shelter ; very, very clean good scenery everywhere

This facility doesn't deliver on their words "...dedicated to enhancing the quality of life through…read moreexceptional parks, facilities, and community-driven programming.". They allow bullies to stay on the Women's Volleyball league and A-level competitive players to play against less-experienced players (B/BB, C, D-levels) in 1 co-rec league. It causes alot of court/game problems regarding positions and cohesiveness to play together safely. I was on the Winter/January 2024 VB league and experienced negative incidents from female players. As a long-standing BB/B level VB player, I bring my positive attitude in playing with teams and mates but many players don't share the same standards. I was born legally 65% deaf and my disability often confuses people since I can't engage in normal conversation, often mistakenly read as being anti-social. Everyone in leagues I play on are alerted about my hearing disability. 1/29/2024: teammate Donna (same team Spike-N-Spice, captain Brandy Valentine) cowardly pushed/jabbed my back from behind during a game. I was caught off-guard considering she and I have never had problems, but I sensed anomisity from her the beginning. No avail as to why. Recollecting myself, I ignored her cowardly aggresssiveness and continued playing with proper sportmanship. She never explained to me why she pushed me nor did I ask her and I couldn't trust her anymore. Captain Brandy chose to not act upon this assault, and I took myself off the team. I emailed Dundee Township managment providing full incident details. Tammy Greco, Superintendent of Rec, contacted me back only saying general words of "Thank you for sharing your feelings, it's been addressed." There were no resolutions given to me as to the outcome of Donna's bad behavior. This incident wasn't based on "feelings", it was based on a physical assault per videotapes. Since the township choose to not act, I don't feel safe to continue coming here, assured that behavior like this won't be allowed.

We rented the place out for New Years, what an awesome facility! Basketball, pickle ball, weight…read moreroom, batting cages. Everything a young budding athlete needs to up their game! Tony Was awesome and great to work with!

Nice facility. Clean. Well maintained. My grandsons thoroughly enjoyed their BP. Will go back.read more

DO NOT PURCHASE TICKETS IN ADVANCE!!!! Is this business even open anymore? I bought gift…read morecertificates online in January for my niece's birthday. Now trying to book and their online booking system doesn't work, they don't answer their phone...ever, and I've even messaged via their Facebook page. Absolutely no response. I guess I wasted $100 on gift certificates. Wish I could give a zero star review. Feels like this place is a scam company. Any good reviews are from years ago and I wish I had noticed that prior to apparently donating my money.

This place was amazing extremely hot. Me & my friend went here for the first time & it was our…read morefirst time ziplining. The drive wasn't bad either perfect day. We arrived early & had to wait for the other 8 ppl. The more ppl the better experience. We did 8 zips & went twice on the racing zip. So much fun. When you're scared of heights your adrenaline get to going. The second to last zip we did was the longest & highest. Make sure you have on some closed toe shoes b/c there's a lot of hiking through the zips. Bring inspect repellent & sunscreen.

Currently on senior tour group with Deb and Jenny. We are 50 seniors aged over 65 and multiple…read morepersonalities. Both of our hosts have gone beyond exceptional help. Weather was not the greatest and they smiled through it all. They have kept us busy and provided an experience with great stops and food choices were surpassed. Hotel rooms overlook Lake Huron with fully furnished balconies. We still have one more day tomorrow. I could have never done this trip without them and i have met some wonderful friends. Thank you for having such great people who plans these wonderful trips and working hard to keep costs affordable. I just wanted you to know your seniors are so lucky. Thank you so much

I have attended a lot of events at the Lisle Sr Center for many years. Everyone has worked very…read morehard to make this a great place for seniors. I do miss having our own bus to travel to various events. Perhaps in the near future we will once again have our own bus and continue to take mini trips.

We hosted our sons 4th birthday party here from 5-7pm on a Saturday in January…read more We weren't sure how the timed stations and open play time was going to go with a group of 4 year olds but our experience was wonderful! The host was great with our son, the place was clean and organized, and it was a huge hit. The simplicity for decorating with just a banner and table clothes we brought was perfect and it was very convenient to have the rolling container to wheel all the presents out to the car. Would recommend!

Had a 3rd bday party for my son and it was a perfect venue for it. Dan was our party coordinator…read moreand he did a wonderful job. It was very organized and there was perfect amount of time in each space. The pizza was delicious and everything was so nice and prepared. The kids had an absolute blast and my son loved it.

it is so fun I have a lake house up there its 10 out of 10 experience me and the boys coming up her…read morenext weekend to look at it and really good for fishing and hotdogging.

After one visit to Lake Shannon, my wife and i were literally sold. We look forward to keeping an…read moreeye on properties here. Not Redneck, but very Rural. There are NO nearby grocery store or gas station. but that should not effect your lake life relaxed stay. A bit South of Joliet, we had no idea how to get there, and were way out of our comfort zone in an adventurous sense. I was told that our friend had "plenty of beds" so surely this could not be a trailer home. To my surprise these deluxe double wides, or manufactures homes, are extremely nice. Many have large porches, garages, or 2 floors! A lot of the boat docks have coverings and winter storage options like lifting the boat directly out the water where it sits. This is a "speed boat" lake. A flooded strip mine that gets up to 100ft deep in the center. There is NO sand bar, or party cove. Only families with kids skiing, tubing, and cruising. The lake could not be more picturesque with a cute bridge, various channels and beautiful landscaping. We cannot wait to be invited back, and will keep an ear to the street when a property, complete with Boat, goes up for sale.

Beautiful fields. Beautiful parking lots. However, absolutely no signs marking which field is…read morewhich. We could not figure out where we were going, and we were there for a soccer tournament. There were both soccer and flag football games going on. Very very confusing. Not visitor friendly at all!

Priced to high and not enough time to decorate/set up any extra time you are charged, can't even…read moreput scotch tape on the wall, so bring a board or something to attach you balloons/arch to it's pretty ridiculous! Never again will I rent from there or recommend! I had no time to shop around as my son and daughter in law are military and only here a short time, otherwise I would not have picked here, never again!