Gregorian Rugs recently cleaned some rugs for me. They are courteous, great with details and do a…read moregreat job cleaning. I've used them over the years and will continue to have them clean my wool rugs

Obviously they don't need new business. Drove there to look at rugs, and was flat turned down at…read morethe door telling me I needed an appointment. Nowhere did it say I needed to call and make an appointment, and the place was empty. I had driven 40 minutes and was prepared to spend significant money on the right carpet. Clearly Covid has not had an impact on their business that they can turn away customers with a RUDE attitude. Every other business is open, of course with masks. Their loss. I went elsewhere and spent over $10K.

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

I fell in love with a white wool rug two years ago and just couldn't stop thinking about it, and…read morewhile I don't let anyone wear shoes in my apartment I have a Goldendoodle. Right, a dog who loves the outdoors and can't take his shoes off! I bought the rug anyhow, and after a year I noticed that one side of it looked gray in areas, then I had the "aha" moment that it was where my pup likes to lie. I moved a year ago and just flipped the rug around and bought myself some time. Last month I decided to move again, and looked around to see if this rug was available in a material I could clean at home? No, wool only. I just assumed that sending a rug out for cleaning was hundreds of $$, and that was why I was thinking of calling it a lesson learned and just throw it away. I happened to see a post on NextDoor from someone asking about rug cleaning, and narrowed it down to Boston Rug and Kennedy Carpets. I get up early so I am often emailing at that time, and sent a message to both with details on the rug, size, etc. Received a message from Bahman with all the details, as well as a 20% offer for mentioning "cute dog" (the cute dog on his website is his dog). I said I was moving in a month and would get back to him when I had more details, and when I did, someone came and picked it up the next day and it was back a week later (earlier than expected!!!). I was so anxious to see it when it came back, but was rolled/wrapped up so nicely that I knew to leave it that way for the movers. As soon as I was in my new living room, I unrolled it and it is LIKE NEW!! Hooray!!!! Thanks to Bahman and his crew, I have what looks like a brand new rug again. Thanks so much to them (and the cute dog)!!

I do not recommend this company. I have used them twice. The first time was fine for one small…read morerug. We just used them again for a larger project, and I am very disappointed. POOR CUSTOMER SERVICE - I called to order a rug cleaning before the deadline of a discount promotion I received by text. I spoke with someone who answered the phone, who said the head person was out but I would receive a call back. I never did. - I called back the following week. I set up a pickup date, and I mentioned the discount code I was sent via text as I am in their system. - This discount code was not honored. I failed to notice when I paid the bill because our home is under construction, and when I called back to remind their manager she denied that I was ever sent this. When I explained that I couldn't have dreamed up such a code and it was part of the reason I gave them my business again, she still refused to honor it. - When she called to let me know about setting up the delivery, her tone and her comments were accusatory "arent you reading my emails, I have tried to reach you". I apologized, but she proceeded to say "we cant store your rugs here" - again in a very accusatory tone. The email oversight was my bad, my intention was not. As anyone who has had to go through a renovation knows, details can easily get lost when you arent living in your home space. If you are looking for a company that honors their promotions and has professional customer service, go elsewhere. Boston Rug Cleaning is not your place.

Best vintage store with art pieces that are wisely curated. Took a friend who was decorating her…read morenew condo and found art deco pieces that work well with her place.

Had my eye on Ramble Market for a while and finally got to visit on a lazy Sunday. We came around…read morenoon and it wasn't busy at all so we got to wander around at our own pace. There are a ton of interesting furniture, art, and decor pieces of all sorts of styles. We were especially wowed by the selection of rugs. Prices are obviously not "cheap" but I'll definitely be back! Next time with a moving van.

Brought some Oaxacan rugs to be cleaned. The proprietor recognized their provenance. He was very…read moreexcited about them and appreciative of them. He handled them with respect, did a beautiful Job of cleaning, and was reasonably priced.

I can't recommend Woven Art highly enough, what a resource! Julien's knowledge of antique rugs and…read moretheir history is breathtaking. And he will enthusiastically share his passion and insights with you if you ever have time to stop by and chat! Also a great place to take your fine rugs for that cleaning that you've been putting off. Just had a 1920's Heriz Persian rug cleaned and couldn't be happier. The colors became just that more rich and deep and transformed the rug into what it was meant to be!

I grew up in Wellesley, and my parents have used Faber's Rug Co. for years -- so when it came time…read moreto choose a runner for my first home, there was truly no question. From start to finish, the experience was outstanding. The installation team was incredibly friendly, professional, and respectful. I felt completely safe leaving the house for hours at a time -- even with my dog at home -- which says everything. They were communicative, careful, and clearly take pride in their work. The runner looks amazing, and the whole process was smooth and stress-free. It's rare to find a business where the quality, service, and people all live up to a reputation that's been built over decades. Couldn't recommend them more.

Exceptional service provided by Kyle at Faber. We had a tight time-frame to find cut carpets for a…read moredesign project and Kyle went above and beyond to not only make it happen, but deliver the rugs himself, and fix a sizing issue by calling in a colleague to cut to the perfect size. Kyle needs a raise! I will recommend Kyle and Faber forever!

Back in April, my wife "tasked" me with finding a new oriental rug for our living room. Based on…read moretheir outstanding reviews, I went to MOR and met David Mouradian, the face and, dare I say, personality of this family-owned business. After showing him pictures of our living room and explaining what we seemed to like, David showed me about 10-12 rugs and was very helpful explaining the differences between the styles/patterns, manufacture and quality, as well as appropriate sizing. With his guidance, I boiled it down to four and arranged to have them delivered to the house so we could see what they looked like with our furniture & colors (btw, I highly recommend doing this). My wife and I were so blown away, by how the rugs transformed the room, that we decided to buy one for our dining room as well. Both are hand-woven, tribal patterns from Afghanistan. Since then, I've taken four older rugs in for cleaning and one fringe repair....they look great! David and his team are exceptional at what they do. I could not be happier to have found and worked with a business like this - great experience all around!!

A couple years ago, I purchased an old 9' X 12' "oriental" rug at an on-line auction to cover-up a…read morelarge floor space in our cottage. It was a bit rough and, it turned out, musty smelling. The smell became so objectionable that I considered throwing it away, especially since I hadn't paid much for it. After so much recent success with Melrose Oriental Rug - buying new rugs, cleaning and repairing old rugs - my wife suggested we see if they could save this one for us. To our surprise, David told us that it was a very nice old Persian Sarouk, likely from the 1930's/40's (!!!), that he could get the smell out, make suggested repairs and that "it will come out great!!" I picked it up a few days ago, laid it out and was stunned. It's vibrant, softer, doesn't smell....and I can't tell where the repairs were even made. Hats off to David and his team, again!!

I'd been searching for a hand made rug online to no avail, then I went to HomeGoods to check out…read moretheir selection (puke), and on my way home I stopped into Able Rug and Home Company (also called Hygge Rugs maybe?). The sign on the door said open. But the door was locked. So I called the phone number and the owner walked over from next-door. I told him my price range was out at 12:50 for an 8 x 10 rug and he said no problem. He started showing me some absolutely gorgeous handwoven rugs. The owner is very experienced at rug sales. He used to work for the famous Abel rug company which closed a few years ago. After that he worked at the Bloomingdale's rug department. He is planning to close the store soon, and go back to his old job, because sales have been very slow during the pandemic. I chose two rugs and took them home on approval. PS-they only take cash or check, so make arrangements before coming in. Highly recommend getting over to this shop if you're in the market for a rug in the near future.

We had a great conversation with the owner and left with a rug we really love. Thanks!!read more