I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

I had a good experience here. It was very easy to schedule and reschedule appointments. I didn't…read morehave an issues with having to wait too long because I booked the very first appointment and I was able to be the first one in. I had a diagnostic mammogram and was able to have my images taken and radiologist determine my results in an hour. Estimate time was about 1.5-2 hours, so I was relieved to be done faster. I equate it to being the first appointment of the day. The environment is calm and relaxing, but it doesn't compare to Memorial Hermann Breast Care. That place is truly like a spa with robes and fountains. Solis provides a cape to wear when you do you mammogram. At first , I was bummed it wasn't a fancy robe, but the cape made sense for the mammogram. It allows you to be slightly covered while they take images. It is located right at the intersection of 99 and I-10 and on the second floor.

This place is so good I've returned for my MRI needs. And they are so friendly they welcome me by…read morename when I walk in the door! It's clean and efficient. I will return again as appointments are easy to schedule!

For not being busy, the wait time was unacceptable. Do they not have enough staff or not enough…read moremachines or maybe they are double booking people? The staff could be friendlier and sensitive to people's time. One lady got up and told the front desk she had to get back to work. Now I'm trying to call and see if my report is available and they keep sending me to voice mail. I will not go back here. I highly recommend Houston MRI on Pin Oak in Katy.

I came at 8:35 a.m. for an 8:30 a.m. appointment. There was no one at the front desk. Another…read morepatient came in. I told patient no one had been at front desk. I finally went in further back and yelled "Hello!" A lady came out. She said she had to take the other patient first because I came in late. According to receptionist, I came in at 8:46 a.m. That's the time I went in looking to see if there was anybody back there. It wasn't the time I showed up. The attendant told me she had to take the other patient in. She thought I had arrived at 8:46. Solis should have someone on the front desk when expecting patients. The technician, Estrella, was nice.

I was hesitant to go there because of bad reviews. I was wrong. That place is…read moreAwesome. When I walked in Abbey gave me a big friendly Welcome. They were right on time. Ms Olethia Technologist Was very knowledgeable and made me feel comfortable and she was the best. She has been doing this decades. Try Solis W Houston center you will love it. I was there last Friday September 13, 2024. Patricia McFarland

We opted for this elective scan in between doctors appointments. It was ok…read more At 25 weeks I thought I'd be able to see our baby a little more clear... I'd say, if your 25 weeks, wait a little longer. I also thought that we'd be able to record our experience and you can't. You can't record in the ultrasound room. Seems like a good price at first but they nickel and dime you by charging $10 for this, $10 for that. We paid $10 for a video and $10 for the digital photos. I thought we would get something for "free" as advertised for paying in advance and we didn't. They did print out 4 photos for us so maybe that was the freebie. The staff was nice and that's why they get 4 starts but to me, it wasn't worth the $$.

A friend recommended this place to me, saying it was affordable, so I decided to book an…read moreappointment. During the scan, my baby had his hands covering his face. We continued the session, hoping he would move his hands, but he didn't. I asked if it would be possible to come back another day, as I didn't want all the pictures to have his hands in front of his face. The technician told me that since I'm close to 34 weeks, it might be difficult to reschedule. I mentioned that I'm off on Monday and Wednesday. One tech said they're closed on Mondays, and when I asked about Wednesday, I was told no because I had already completed my full session. Unfortunately, about 95% of the images taken show my baby with his hands on his face, and I was hoping for a chance to try again for clearer pictures. The techs didn't give warm feeling at all. I'm disappointed in the visit I wouldn't recommend.

Unbelievable how fast they were able to get us in, AND how much money they saved us. We saved…read morehundreds on the ultrasounds we needed, and I've heard similar stories from friends on even saving over a Thousand dollars on MRI's and CT Scans. I will always come here for any imaging needs. The owners are super nice, and the technician was Very thorough.. took her time and made sure the images were perfect. Highly recommend!

I rarely write healthcare service reviews, but when it comes to a procedure that impacts peace of…read moremind, the quality of care, bedside manner, affordability, and efficiency, then, it's just as important to call these metrics out as-is the results of the procedure performed by the facility and provider. That said, my experience at Star Imaging was exceptional, especially compared to another large imaging company that took three months to deliver results and even lost my images at one point. Speed I called on a Friday, had my appointment on Monday, and my doctor received the images by Tuesday--remarkably fast. Location Conveniently located off I-10, surrounded by numerous dining options--a plus if you're fasting before the procedure. Front Desk & Intake The office was stocked with refreshments and well-organized, with minimal wait times due to efficient scheduling. The front desk staff, Vincy, was friendly, professional, and had my insurance details sorted before my visit. Unlike other clinics that leave patients to figure out coverage, they proactively verified it in advance. Before I arrived, the technician, Jerin, even called to check for allergies to contrast dye, demonstrating their thoroughness and concern for patient safety. Their pricing was also significantly more affordable than other imaging centers. Prep & Briefing Jerin, the technician and owner, welcomed me warmly, explained the procedure clearly, and reassured me throughout. He arranged for Aaron, a skilled paramedic, to handle my IV--painlessly on the first attempt, unlike past experiences where multiple attempts were needed by other nurses for my family members. Procedure: CT Scan with Contrast This was a procedure I requested from my PCP to run a diagnostics and see if everything looks good on the inside (btw gut health is everything). Preventative care at my request (on-demand) is what I'd like to think of it as and this was my first time so I was a little nervous. The staff made the whole process seamless, effortless and put my concerns to rest with reassurance and covering the process from E2E. The contrast injection was painless, and while it created a warm sensation, it wasn't uncomfortable. The machine guided me through the breathing exercises, and Jerin captured over 200 images in just five minutes--much quicker than expected. Post-Scan Observation Since I was the only patient at the time, I had a relaxed conversation with Jerin and Aaron while waiting to ensure no allergic reaction to the contrast. Post-Procedure & Discharge Jerin explained when my doctor would receive the images and recommended drinking plenty of water (I'd say 5-8 bottles of water is good but that's how much I drink daily anyways) to flush out the iodine. If you have muscle spasms after the procedure it is caused due to iodine and not enough water (my thoughts at least) so do not become worried. At discharge, Vincy and Jerin made sure I was comfortable, offered water, and even suggested nearby restaurants since I had been fasting. I hope to never come back but if I had to then my choice would be Star Imaging. My experience with them was far superior to another imaging center in Sugar Land. Their efficiency, attentiveness, and quality of care set a high standard, and I hope other providers take note. This is the kind of service all healthcare facilities should strive for and I say this as a former healthcare compliance auditor of provider facilities and a current healthcare product director.

They took me in when they were closing up, literally 30 minutes from closing. The front desk lady…read moreMoor was super accommodating and helped me with the paperwork. Even though close to closing the MA Jose was joking with us and handled the intake super fast and smoothly and then the provider Nebril came in and told me not to stress that there's plenty of time and gave me the best medical care. I'll be back and this was the best experience. Thank you apex team.

Unfortunately, while accompanying someone to the clinic their experience with front desk staff was…read moredisappointing. The front desk employee was very rude and showed little compassion toward patients. She was slamming doors, spoke in a sharp, impatient tone, and made the environment feel unwelcoming. Front desk staff are often the first point of contact, and a little kindness and professionalism can make a big difference. Especially for patients who may already be stressed. I hope this feedback is taken seriously and used to improve the patient experience.