I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

I came at 8:35 a.m. for an 8:30 a.m. appointment. There was no one at the front desk. Another…read morepatient came in. I told patient no one had been at front desk. I finally went in further back and yelled "Hello!" A lady came out. She said she had to take the other patient first because I came in late. According to receptionist, I came in at 8:46 a.m. That's the time I went in looking to see if there was anybody back there. It wasn't the time I showed up. The attendant told me she had to take the other patient in. She thought I had arrived at 8:46. Solis should have someone on the front desk when expecting patients. The technician, Estrella, was nice.

I was hesitant to go there because of bad reviews. I was wrong. That place is…read moreAwesome. When I walked in Abbey gave me a big friendly Welcome. They were right on time. Ms Olethia Technologist Was very knowledgeable and made me feel comfortable and she was the best. She has been doing this decades. Try Solis W Houston center you will love it. I was there last Friday September 13, 2024. Patricia McFarland

My entire process of scheduling, registering, checking in, meeting the staff and physician, and…read morechecking out was phenomenal! They answer the phones right away and are knowledgeable and very professional. The front desk was very kind and efficient. The clinical staff was very kind and knowledgeable. Dr. Pham took his time, did a thorough examination, and educated me on things about my skin that I didn't know before and I've had this all my life. Check out was also friendly and easy. I am very pleased with this office and highly recommend anyone to go there for care.

Beware! I came in and had my exam and was told I owed a co pay. I had chemotherapy and radiation…read moreand had not only met my deductible I had paid my total maximum per year. I told her that and she was rude and said well if they don't pay you owe it. Then I get a bill for almost $400! I called and she said the referral was expired and it's your responsibility. I don't work there or know that. Had I known I would've got it prior. I understand it's my responsibility but I don't work in that field I didn't know I had to check if they did their job. They so kindly said ok if you pay 100 that's fine. They are careless and didn't take any accountability but blamed me .. she said that's your insurance ... never going back

EXCELLENT!! I had a second surgery on Tuesday October 7, 2025. Ofcourse, I was a nervous wreck…read more From the time I walked in, they were so nice! Thank you Doctor/ Anesthesia ( sorry forgot name, and my surgeon, Dr Manish Patel. Thank you to all of the nurses, Nita, Kathryn, Melissa, Angel, Giselle. If I forgot someone, I am so sorry! Yall we're so great, and they made me aware of the procedure, all of the moving parts throughout, and that I was comfortable. They called to check on me the very next day, and the day after. I was so grateful! I appreciate this place so much! Thank you to the whole staff for caring, and your kindness

I went in for a colonoscopy and all the staff was so kind and caring. I was so nervous but they…read morehelped me relax and feel safe in their care. Thank you to all the nurses who took care of me! hopefully I don't have to come back but I know where to go if needed.

Took time to explain the process and my options. Preform the…read morebiopsy and provided results in less time than expected

**10/23/25**** For clarification: the child reported as…read morebeing abused was not a patient of this practice. The child is the sibling of the patient and accompanied us to all appointments. I'm including this detail because the owner has since emailed me demanding that I clarify it. According to the owner, no video was provided to CPS. However, the CPS officer shared information that contradicts this. This is my experience, and I have every right to share it. Because my child was not a patient, the provider had no access to the medical history or diagnosis. Their decision to report was influenced not only by a parking lot video, but also by prior judgments about the child's emotional behavior during visits over several months despite lacking any clinical context. The child's behavior is part of our daily reality, not unique to this office. A simple conversation could have clarified everything. As a parent already managing complex circumstances, I expect compassion and communication before escalation. If I receive further demands to alter or remove my review, I will post the CPS dismissal letter related to this incident.

Came here for an x-ray of my wrist. Then had to come back 1 month later for a chest x-ray to rule…read moreout a positive TB test. Both times everyone was professional, efficient, place is clean, no problems. I would come back here IF I need to. I would easily recommend this place to anyone.

Let me start by saying that I am super claustrophobic and getting an MRI is my worse nightmare. I…read moregot into an accident and needed an MRI. Dr. Patil and tech Ken were amazing! They were sooo super patient with me even though I was really nervous, they really helped keep me calm through the entire process. They do offer a sedative if you have anxiety or claustrophobia. I hope I never have to get an MRI again but if I do, I'd definitely come back to AV imaging.

I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Unbelievable how fast they were able to get us in, AND how much money they saved us. We saved…read morehundreds on the ultrasounds we needed, and I've heard similar stories from friends on even saving over a Thousand dollars on MRI's and CT Scans. I will always come here for any imaging needs. The owners are super nice, and the technician was Very thorough.. took her time and made sure the images were perfect. Highly recommend!

I rarely write healthcare service reviews, but when it comes to a procedure that impacts peace of…read moremind, the quality of care, bedside manner, affordability, and efficiency, then, it's just as important to call these metrics out as-is the results of the procedure performed by the facility and provider. That said, my experience at Star Imaging was exceptional, especially compared to another large imaging company that took three months to deliver results and even lost my images at one point. Speed I called on a Friday, had my appointment on Monday, and my doctor received the images by Tuesday--remarkably fast. Location Conveniently located off I-10, surrounded by numerous dining options--a plus if you're fasting before the procedure. Front Desk & Intake The office was stocked with refreshments and well-organized, with minimal wait times due to efficient scheduling. The front desk staff, Vincy, was friendly, professional, and had my insurance details sorted before my visit. Unlike other clinics that leave patients to figure out coverage, they proactively verified it in advance. Before I arrived, the technician, Jerin, even called to check for allergies to contrast dye, demonstrating their thoroughness and concern for patient safety. Their pricing was also significantly more affordable than other imaging centers. Prep & Briefing Jerin, the technician and owner, welcomed me warmly, explained the procedure clearly, and reassured me throughout. He arranged for Aaron, a skilled paramedic, to handle my IV--painlessly on the first attempt, unlike past experiences where multiple attempts were needed by other nurses for my family members. Procedure: CT Scan with Contrast This was a procedure I requested from my PCP to run a diagnostics and see if everything looks good on the inside (btw gut health is everything). Preventative care at my request (on-demand) is what I'd like to think of it as and this was my first time so I was a little nervous. The staff made the whole process seamless, effortless and put my concerns to rest with reassurance and covering the process from E2E. The contrast injection was painless, and while it created a warm sensation, it wasn't uncomfortable. The machine guided me through the breathing exercises, and Jerin captured over 200 images in just five minutes--much quicker than expected. Post-Scan Observation Since I was the only patient at the time, I had a relaxed conversation with Jerin and Aaron while waiting to ensure no allergic reaction to the contrast. Post-Procedure & Discharge Jerin explained when my doctor would receive the images and recommended drinking plenty of water (I'd say 5-8 bottles of water is good but that's how much I drink daily anyways) to flush out the iodine. If you have muscle spasms after the procedure it is caused due to iodine and not enough water (my thoughts at least) so do not become worried. At discharge, Vincy and Jerin made sure I was comfortable, offered water, and even suggested nearby restaurants since I had been fasting. I hope to never come back but if I had to then my choice would be Star Imaging. My experience with them was far superior to another imaging center in Sugar Land. Their efficiency, attentiveness, and quality of care set a high standard, and I hope other providers take note. This is the kind of service all healthcare facilities should strive for and I say this as a former healthcare compliance auditor of provider facilities and a current healthcare product director.