We opted for this elective scan in between doctors appointments. It was ok…read more At 25 weeks I thought I'd be able to see our baby a little more clear... I'd say, if your 25 weeks, wait a little longer. I also thought that we'd be able to record our experience and you can't. You can't record in the ultrasound room. Seems like a good price at first but they nickel and dime you by charging $10 for this, $10 for that. We paid $10 for a video and $10 for the digital photos. I thought we would get something for "free" as advertised for paying in advance and we didn't. They did print out 4 photos for us so maybe that was the freebie. The staff was nice and that's why they get 4 starts but to me, it wasn't worth the $$.

A friend recommended this place to me, saying it was affordable, so I decided to book an…read moreappointment. During the scan, my baby had his hands covering his face. We continued the session, hoping he would move his hands, but he didn't. I asked if it would be possible to come back another day, as I didn't want all the pictures to have his hands in front of his face. The technician told me that since I'm close to 34 weeks, it might be difficult to reschedule. I mentioned that I'm off on Monday and Wednesday. One tech said they're closed on Mondays, and when I asked about Wednesday, I was told no because I had already completed my full session. Unfortunately, about 95% of the images taken show my baby with his hands on his face, and I was hoping for a chance to try again for clearer pictures. The techs didn't give warm feeling at all. I'm disappointed in the visit I wouldn't recommend.

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

Very easy... Called them, got in there right away. Everything took less than 30 minutes. I got a…read moreDexascan and they went over my results. Highly recommend

Super clean medical spa in the Katy area. I specifically went there to have the Dexa scan. Eren…read morehelped with scheduling and services and she was fantastic! Very kind, helpful, and knowledgeable! She was also very patient and took the time to explain all the results of the Dexa scan and answer all questions with great detail. Such a great experience! Highly recommend this place as well as the Dexa scan. Not only will you leave there with more understanding of where your body is at but how to make improvements to crime a more healthy you! They also have very competitive pricing so total win win all around!

In/out maybe there 25min. My office experience was good, ladies were nice. The tech explained…read moreeverything. Test took like 10min.

This is by far the most frustrating experience I've had getting a properly read mammogram. This is…read moremy first year without great medical insurance so I tried this process of self-pay. I wound up going to SimonMed Imaging Katy. They initially refused to accept prior years images in spite of me receiving emails telling me to bring prior images to my appointment. According to the office manager there, they only accepted prior imaging if it was a diagnostic test and not a regular mammogram. I was proactive in bringing prior images because there had been concerns after taking the Covid vaccine with readings. Suffice it to say, I got a concerning result so they decided to accept prior imaging. One CD was unfortunately cracked, so I completed a medical release and stayed to ensure it was faxed to the prior facility in another state, and then followed up by calling that facility to ensure it was received. The out of state facility sent the images electronically the same day. Six days later I had no response so I drove back to SimonMed and was told they didn't have the images. I patiently called the out-of-state facility and confirmed that they sent them six days prior and they agreed to resend them. The office manager at Simon med then called their records department and was apparently told it takes them 4 to 6 weeks to upload images received. What!? So first I'm told the images weren't received and then I'm told the images were PROBABLY received but they wouldn't know for 4 to 6 weeks when the records department decides to upload them. Then she added that they did receive a report from 2025. I pointed out you don't get a report without getting images along with it since you didn't have either of them until the request was made for them to be sent. I have lost all faith with Simonmed and Radiology Assist due to this horrible process. Heaven help me if I actually have a serious issue that needs to be addressed because I apparently have to wait 4 to 6 weeks just to find that out.

Pat was AMAZING ... our 9 year old was nervous. She made him feel good!!…read more Thank you Pat and Jimmy

I've been to this location twice for MRIs. However I've also been to the Woodlands location…read more Personally, I had a better experience at this location. My images were taken by Karen twice and her bedside manners exceeds my expectations. The only thing I didn't like is they bill this outpatient facility as a hospital which increases my copay.

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

I had a good experience here. It was very easy to schedule and reschedule appointments. I didn't…read morehave an issues with having to wait too long because I booked the very first appointment and I was able to be the first one in. I had a diagnostic mammogram and was able to have my images taken and radiologist determine my results in an hour. Estimate time was about 1.5-2 hours, so I was relieved to be done faster. I equate it to being the first appointment of the day. The environment is calm and relaxing, but it doesn't compare to Memorial Hermann Breast Care. That place is truly like a spa with robes and fountains. Solis provides a cape to wear when you do you mammogram. At first , I was bummed it wasn't a fancy robe, but the cape made sense for the mammogram. It allows you to be slightly covered while they take images. It is located right at the intersection of 99 and I-10 and on the second floor.

Easy parking and accessibility for those with mobility issues. Friendly and professional…read morereceptionists, ample lobby with wide walkways for wheelchairs and other mobility aids. I recommend scheduling your MRI, CT, ultrasounds and XRAYS here. So much so, I decided to schedule my annual mammogram here, 2 months in advance while I waited for my Mom to get her shoulder imaging. 5/5 highly recommend to you. And I'm coming back!

Check in was easy breezy I had completed all the paperwork online so once we got there we were…read moreinstructed to go to the waiting area. The Registration staff was very welcoming and friendly, My mother is having an MRI done this early morning so I will let you guys know what her experience was from her experience and her words. Well she didn't have her MRI and I'm pissed. We were there before 6:30 am my mom was then lead to the back was told to change into her scrubs and gown to then be told she can't get her MRI performed. They called me a couple of days prior needing information on a procedure she had done in another state almost 10 years ago. I told them I would call and try to get the information they never told me if I didn't get it the MRI couldn't be done. I did call the doctor's office but no one returned my call so unfortunately the MRI couldn't be done. I just wish the communication would have been better my time and my 81 year old mother's time was wasted.

Great service! The phlambotimist was quick and kind with my mother. She was communicative and…read moreunderstood our request for a butterfly needle so the blood drawn was less painful. Appreciate her conversation. The checkin was easy and the wait was short- about 10 mins. Would return!

This is the first time coming to this location for my lab work!…read more Since it was a walk in appt. I checked in and had to wait for 1+hr but as soon as my name was called, I walked in and the kind gentleman took my blood with single needle. I can tell that he has good amount of experiences as he inserted it in my vein without pain. Next time when I come in, I'll definitely make an appointment so you can save time. Will do full mark on review next time if all things go great! Keep up the good skills and works! Cheers