I've been taking my cars to F&H for over 11 years and have always been completely satisfied with…read moreJohn and his team. These guys go out of their way to make it right. Fair and Honest doesn't say it all; this is a shop that values their clientele and stands behind their product. Friendly, professional and are excellent at what they do. My sincere thanks to John and L. J.

I had my transmission rebuilt a couple of years ago - they were Fair & Honest, and I've never had…read moreanother problem with the transmission since. I know it's late but they deserve the recognition! Great work and they communicated with me throughout the process!

1 whole year... and it ain't even fixed. They will ignore you and ignore you and say they need more…read moretime. By far the worst experience with a mechanic. I warn everyone about this place and will continue to do so.

It took me nearly a year to get my transmission done. It seems they promise customers a time frame…read morethat only exists to them. I observed another person quite angry bc his vehicle was not even touched within the time frame promised. After the $2k+ was paid to them, I still needed to return my car bc it still was not right. Too many excuses & promises for not a promised delivery. Will never go back there.

This is hands down, the best place in Tucson to take your vehicle and tell your friends and family…read moreand co workers about. First off my name is Ernie G., I have lived in Tucson for over 27 years and I found this treasure trove. They treat you right as soon as you walk in the door and offer you a water and ask how they can get you back on the road with a smile and the best service that is very affordable. It's like they welcome you into the family.

I brought my 4X4 truck in to have its' transmission, transfer case and differentials inspected and…read moreserviced. Took 2-days and leaking trans fluid because the pan bolts were left loose. While under the truck saw no evidence the transfer case or differentials had been opened so appointment made to have it redone. No open lifts on appointment day so 3-days to get the truck back. They did not charge me for any rework and said everything was good. Next day the rear differential is leaking so we agreed to take the truck back on a Friday so it could sit over the weekend to make sure it was fixed. Manager called Monday saying they may have damaged the differential cover so was leaking again. I let him know I would be picking the truck up the next morning and hopefully it wouldn't still be leaking. I did and so far, no leaks. They do not put plastic or paper on to protect seats/floors, etc. Will not return.

I'm a first time customer and needed a new mechanic that I could trust. That's really hard to find…read morein Tucson. David made me feel so comfortable even though the work I needed this time was a simple oil change. I knew my old car needs some other repairs and his mechanics gave my car a thorough going over. There was zero pressure to get the work done right away and/or by them. He gave me prices which are very fair and itemized most important to least important. This kind of openness and honesty is so appreciated and I will be back. Thanks, David.

Attempted to overcharge on parts. (Rear shocks) Quoted me $150 each when they only cost $88.read more

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

What can you say about a shop that misleads you about being able to work on your hybrid car,…read morefalsely "diagnosed" not one, but two perfectly good hybrid batteries, did not pull the bottom covers off the tow truck thus causing the parts to be lost! They kept my car for weeks after we changed out the first replacement hybrid battery before they refused to do the work they stated they would. To say this shop cost me thousands is an understatement! The cost of rentals alone during the time they were cross diagnosing is shameful! At the very least they should refund the diagnostic fee of $185 for a battery that they could not have diagnosed because it contained no coolant!

Love me some Little Germany.... My first born came to my…read moreroom upset the back window wouldn't rise from letting a mosquito out, luckily Lil Germany was going to in 20 mins. So I told her just go there and you'll be first in line. So she did. Next I know she's home, lil Germany gave her a ride... (*´`*) Thank you lil Germany you're the best and yous picked her up to get my blue ( not the one upset) gurl( ‿ ) Thank you!!!!

We were visiting from California and heard an audible suspension issue on our drive to Tucson…read more Decided to stop by Little Germany to ask them to assess the situation and Aaron immediately offered to drive the car to listen for the noise. He did a thorough inspection and confirmed the issue and then recommended we check the warranty on the parts we had installed recently. No charge... Thanks Aaron for the reassurance that we could drive safely!!! .

I would not recommend Atlas Transmission to anyone with Transmission issues. They charged me 275$…read moreto just look at my truck. When all other places usually will check it out for free. And once they did "look" at my truck all they said is that it smelt like burning liquid and the transmission needed to be rebuilt and my only two options was a dealer unit which was 8,200$ or a rebuild for 7,700$. I got a 2nd opinion and the mechanic stated that they didn't even attempt to refill it and test it. Once tested that my transmission was working fine with no other majors errors.

I had the displeasure of dropping off my Lexus for a transmission diagnostics…read more My Lexus has been having intermittent shifting issues; I have a code reader and the error code was P0761, a transmission shift solenoid code. I had heard good things through a local mechanic shop concerning Atlas, so I called Atlas Transmission and communicated the error code type and my desire for a diagnostic; basically, I need to determine whether I need a new transmission or whether the problem was more the shift solenoid/valve body. I was told no problem, diagnostics could be performed for $275. I dropped the car off, and the next day I get a call from Atlas stating that they will need to drop the transmission pan. I thought, "well of course they need to drop the pan, that is how you're going to determine root cause." I was then told that I would need to pay another $400 for them to take the pan off to complete diagnostics. So, nearly $700 to drop the transmission pan... (I should note that Atlas states they will take the "diag" fee of $275 off if you opt for them to perform repairs-sunk cost fallacy). Noticing that this was a deceptive practice, I immediately drove over to pick-up my vehicle and was told they can't release it unless I paid $275. I asked what I was paying for, and the receptionist said I was paying for an "electrical diag/code read" and "the mechanics time for driving the car around to confirm the code because he could have been working on other cars." So, I was given no new information, and was left where I had started. After I told them how deceptive this was and that I was not paying ~$300 to be told I have a shift solenoid code I had already given them, they lowered the price to $160. Great. The owner finally talked to me on the phone, and he was condescending, rude, and treated me like I was stupid for not asking enough questions about what "diagnostics" means. I thought diagnostics meant determining root cause of the error code, but I was wrong, apparently it means read codes, reset them, and drive the car around to confirm it was a mechanical issue. Thanks, I have already done that. It wasn't worth raising my voice on the phone over $160, so I ended up paying even though I received nothing of value. Tony, you should be ashamed. It will be awhile until I am able to return to work after a near fatal motorcycle accident, and it takes me a lot of energy to get out of the house and run errands when I should be resting; your shop misled me about your "diagnostics service" just to get a potential customer through the door. Your very professional and kind front desk receptionist, Amanda, is doing a lot of heavy lifting for you and the company, and I really hope you're compensating her well enough. I cannot speak to the quality of the repairs this shop performs, but I would not trust this shop to work on my vehicle after learning that an actual diagnostic costs ~ $700. Will not be recommending Atlas to anyone going forward.

you can't put a price on peace of mind - everyone I spoke to at J&R took the time to address my…read moreproblem and explain their process. Seems like a reliable family operated business and it bleeds through their work showing that they care. Mikey, their lead tech was great to speak to and so was the rest of their crew!

I had my clutch and flywheel replaced here on my jeep. There price was $200 less than the…read morecompetition and the service was exceptional. They are friendly and efficient, had me in and out in one day. I highly recommended them. Mike