Had a good experience with the shop. They are really flexible and understanding and explain…read moreeverything to you really appreciate their work. It's trustworthy and reliable great value. Equinox for life.

Pete's Auto Sales & Service (Owner) 3 days ago…read moreThe suspension was good when we aligned it. He came back 4 days later with the bushing completely blown out and said it was the alignment. He was very rude and disrespectful. We checked his vehicle showed him exactly what happened. I told him "I should have told you to kick rocks" being how rude and disrespectful he was being before during and after. We checked his vehicle and showed him exactly what happened and was very upset blaming us for a lower bushing going out..........THIS was the response from the owner. Trying to blame me for the issue. He was upset with me because I kept asking why they did not replace the bushing when he had it in the first time. He never would answer. Instead, he wanted to review the written estimate for a Transmission flush and ball joint sleeve for which I refused service because they were unnecessary for an alignment. They are both crooks and liars. They are nothing like the original owner. His name should not be used for their business.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

Thanks to Tucson's pothole riddled roads, I was in need of a wheel balance and alignment. I have…read morenever been to any of the Jack Furrier stores but chose the Valencia shop due to its proximity to my work. I stopped in to have the wheel balanced. John, the manager, called me out to the shop to show me that my wheel was bent. He said there was no point in an alignment check until the wheel was replaced. Unfortunately, it was a factory wheel so I was going to get gouged from the dealer. John refused to accept payment for the balance because the problem wasn't fixed. A couple days later I stopped back in with a new wheel in the box. John had his guy's mount my old tire on the new wheel, balance it, and then do an alignment on it. (I won't tell you the price I paid because I don't want to establish a precedent, but I can say I've spent more on dinner for my family). I tried coaxing John into charging me more but he responded only by saying, "Just buy your tires from us." Well, that's an easy one for me when that time comes! Great people, great service, great deal!

I took my vehicle in for an oil change before a long drive out of state and received excellent…read morecustomer service at a great price! I will be returning for all future services needed for my vehicle. Thank you again Jack Furrier Tire & Auto Care! And Happy Thanksgiving Day!

Ernie is not an honest mechanic. He steals parts out of the vehicle when it is left for him to fix…read more We arranged the change of a transmission on a chevy 4WD. I came to the shop on the week he had the truck and saw he had removed the front differential and Independent Front Suspension(without my consent),which was giving the engine high clearance. He didn't put them back on. Instead, Ernie replaced them with very rusted, older model parts changing the original IFS to a solid front suspension which lowered the engine taking away the high clearance. He took these parts without my knowledge. I paid for the new transmission, but the transmission broke apart during the test drive spilling all the fluid on the road and making a cloud of smoke. Ernie refused to honor the warranty, was very rude, and cancelled the warranty. Not trustworthy. Never ask for his service. Ernie stole from me.

I wish I could give Ernie 10 Stars! Not only does he know what he's doing, but he's honest, kind,…read moreand treats you like you're family. He took a look at my daughter's car. It needed a new clutch for sure. It ended up needing a new transmission. When I asked Ernie to talk to my brother in California since I know nothing about cars, he was more than willing to take the time to do so. My brother is a mechanic and confirmed that Ernie was doing exactly what needed to be done. I know I'm not the only woman who often feels I'm at the mercy of a mechanic, and I can't express how happy I am to have found Ernie who treated me honestly and kindly. The car drives better than it ever has and we walked out with a bill much lower than I was expecting. I highly recommend him to everyone!

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

I took my Alpha Romero to Danny's shop because it needed a new turbocharger. Danny was incredibly…read morehelpful and worked with me and my insurance company to get the job done. I'm so grateful to Danny and his team for their assistance. Now, I have a much closer place to take my car instead of having to drive all the way to Phoenix. The prices are fair, and the customer service is excellent.

Michael made sure the job was done well. When I needed to call him back out to tune up a couple…read morelittle details, he made it his priority to get me on his schedule ASAP and finished the job. I had quite a bit of work that I new needed done: Diagnostic (bad fuel pump) Fuel pump replaced Brake pads replaced Spark plugs replaced Oil changed Prices were fair - middle of the road price for OEM parts. Labor rate was fair too.

0/10 Not quick at all. service sucked and the driver was horrible. Would not recommendread more

This place is a waste of time, my vehicle was their 3 days and they never called me once…read more On top of that they charge a 5.00 haz mat fee just because

"family run" scams with liars running the show. Richard is a big liar who overcharged me and the…read morework was never completed. My car literally stopped running 10 minutes after I left their shop...this was after $180 oil change...

Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Terrible customer service. Owner was very rude. I had an appointment at 10am to install interlock…read moreon Friday. They put other cars ahead of me and didn't start working on mine until 5pm at 7pm they still not complete. Still not complete They told me to take it to another garage. Last time I had the interlock installed with another garage it took them two hours and honored my appointment time.