When we first talked about putting our daughter in daycare, I was honestly scared. You hear so many bad stories about daycares and it makes you second guess everything. I did not want my daughter anywhere she would not be safe or loved. I was very nervous, unsure and honestly a little emotional about letting go for the first time. KinderCare handled everything on day one and completely changed those fears. Seeing how much our daughter has grown since starting there has been amazing. She is only three, but she is so smart and picks up things fast. She talks so much now, learns new things every day and comes home excited to tell us about her day. I give a lot of credit to the teachers and the leadership there. They see how bright she is and they work with her in a way that really brings out her personality. You can tell they care about her and the other children. I also want to say something that is personal to us. Life has been a little tough at times, especially financially. Through all of that, they never made us feel embarrassed or ashamed. They were patient and understanding when things were tight and they worked with us instead of making things harder. That meant more than they probably realize. They gave us support during a time we really needed it and I will always appreciate that. KinderCare has become more than just a daycare for us. It feels like a place where my daughter is truly loved and supported. She is happy there and that makes me feel at peace every time I drop her off. The staff feel like family and that is not something I say lightly. To the director and assistant director, thank you for everything you have done for our daughter and for us. Thank you for making us feel welcome, for understanding our situation and for helping our daughter grow into the smart and confident kid she is. We appreciate you more than I can put into words. For any parent who is scared or unsure the way we were, I can honestly say this center has been such a blessing for us. They really do care and it shows. read more

I worked at kindercare on herr lane for a year and it was a honor! I loved my time there! The other staff was so welcoming and fun to work with. I also had my kids there and trusted their teachers so much. My kids had fun everyday and learned so much in their time there! Thanks for everything!! read more

My son started attending this KinderCare in August of 2021 in the infant room and we are thrilled with the learning curriculum and care he receives from his teachers and staff here. We started in the middle of COVID19 and the directors kept us very informed of procedures and protocols the center was taking to keep our son safe. The center is clean and welcoming. They have it filled with photos of the kiddos doing all the fun and interactive activities from the days spent at Kindercare. I love receiving updates and photos from Ms. Myrisa and Ms. Laura on the app. They genuinely care for the children and I feel so confident in their teaching and care for my son. I am always impressed by the art projects they do, the games they play and the classroom circle time. My son LOVES being read to and I love to see the teachers reading to them as often as they do and that it is a major part of their daily routine. Ms. Valentina and Ms. Mary Kate continue to keep parents/guardians informed and involved with things happening in my son's class as well as the entire center. They do a handful of events after hours and our family always enjoy attending. We appreciate the time and effort put into holiday get-togethers. It is always nice to see and talk with the other parents who have their children at the center. My husband and I look at each other from time to time and say how thankful we are that our son is at such a great daycare/learning center. It takes a special person/people to care for children and those are exactly what you will find at the Herr Lane KinderCare. read more

Absolutely loved this school. The teachers and directors are wonderful. So involved! It's just a wonderful community. read more

Herr Lane KinderCare - Pre-k graduation!! - Preschools Near Me - Louisville, Kentucky

I love this place! I always feel comfortable dropping off my child. Mrs. Chris is absolutely amazing! It is very telling when an infant happily goes to someone else. We are very thankful that she was part of our child's introduction to daycare. Ms. Myrisa is also extremely sweet and patient. There is another teacher in the toddler classroom that we love. I recommend this place to anyone looking for a daycare! read more

We have 2 children with completely different little personalities at this location. Ms. Mia is incredibly kind & loving! Ms. Emily has helped more than I could ever imagine in trying to potty train. Ms. Melissa helped create independence! Ms. Adrienne has combined everything the other teachers instilled into an incredible learning experience. read more

Our son has been attending this facility since our parental leave ended in July 2019. During that time, obviously we faced the COVID-19 shutdown (outside of their control). But aside from that, things have really gone great there. In the infant room, our son received fantastic care from Miss Chris and others. We were well-informed about what was going on, the rules of the room, what he was doing and what he needed. It was very comforting for first-time parents like us to be kept so informed and in contact with. Since returning from the statewide daycare shutdown, he's moved to a different room. We still feel like he's getting great care with small classroom size; they send more updates and pictures to us via their app. As he's walking and being more interactive, we get notes about what he's been up to. And yes, unfortunately, there have been incidents where he's been bitten or has fallen and bruised his face. When those scary moments happen, we're notified immediately and given incident reports when we get there to pick him up. Cindy and Val are doing great work there. They really seem to have a safe and secure process for monitoring health of the kids and employees, which is a tremendous relief in these current times. I would definitely recommend checking them out if you're in need of a new daycare provider. read more

Our daughter has been at this location since she was 8 months old. This has been her last year and we are so sad to leave! We've had a great experience here; Ms. Val and Ms. Cindy are amazing directors and are always on top of everything. They are super responsive and just a joy to be around. The teachers here are great, my daughter loves them all and talks about them at home. Many of them have been there for years and years which, to me, goes to show how much they enjoy working here. They are always doing extra activities and planning fun events for the kids as well as including the parents on a weekly and daily basis. My daughter has excelled so much while attending this location; she was literally reading before she was 4 1/2! We've done cooking classes, reading classes, they're always doing arts and crafts and having a great time. I always recommend them to anyone looking for childcare! read more

The reasons behind my critical rating for this Kindercare center are many. There were minor annoyances such as the extremely liberal use of baby wipes and deliberately teaching my child to say "wah-wah" rather than water (it took us about two months to break this habit). Then there were the mid-level issues such as losing my child's clothing and one of the employees offering an inappropriate level of input into the decisions I make for my child. We had socks, jackets and even a pair of shoes that were lost and never found over the course of the year my child attended the facility. As to the questioning of my parenting, one of the classroom teachers felt that my little boy's hair was too long and continually pestered me and made up stories about him complaining to her in an attempt to get me to style his hair in a way that she felt was appropriate (he's 24 lbs and it was a cold winter, I'll let his hair grow longer to better insulate him). The higher level problems I had were around the lack of supervision and the complete absence of discipline in the classroom. When I would pick up my child, generally the teachers would be gathered together talking and paying little attention to what was happening with the kids. My child would come home with unnoticed bite marks and, while he was still in the toddler room, got a scratch so deep on his face that it has left a minor scar. The discipline that is provided is nothing more than talking to the child; timeout is apparently viewed as cruel. I continually told the teacher in my child's classroom that if he was bad to have him stand with his nose to the wall, but she refused to implement this punishment that works with my child. The last day my child was at the facility one of the employees told me "there are no bad children, just bad behavior" which is the most ignorant comment I heard from them - you don't have to teach a child to be selfish, push or hit, you have to teach them not to do those things. There were also major causes for concern that put my child's well being in danger. While playing outside on the playground the teachers would let my child stuff his mouth full of mulch on a continual basis and one day, when I picked him up, I had to remove a good handful from his mouth. The fact that he could choke on this, as well as the distinct unsanitary nature of this practice, was apparently lost on the employees. Finally, one day in January I received a phone call that my child had developed a fever of 101 and I was asked to come pick him up, but when I arrived to get him I found him outside on the playground laying face down in the dirt. There is absolutely no excuse for this level of abject carelessness and I honestly should have reported the center to the state as this is nothing short of neglect (I truly regret not doing so). While not every employee at this facility is as wreckless as I have described here, the bad far outweighs the good (the assistant director, Cindy, as well as Marcy, Mia, Whitney and a couple others, whose names I simply can't remember, really are great - but they should honestly clean house beyond these few, including the facility director, Valentina). I have written a lot here, and I could honestly list a whole lot more but I feel that the justification for the poor rating I have given this facility has been sufficiently established. Raising complaints with Kindercare places you the persona non grata list (they treated my wife and I completely differently after a concern we raised) so these issues couldn't be addressed while my child still attended. Kindercare talks a good talk when you take a tour with them, but walking the walk is something quite different. I will never allow another child of mine to step foot into a Kindercare again, especially not this center. I should have removed my little boy months ago and for not doing so I am guilty, but it's my hope that others learn from my experience. For the safety of your child, stay far away from this facility until a major overhaul has been done. read more