Pretty knowledgeable and great staff! Only thing is I took…read moreoff a star bc wait time was almost 45 minutes after I had an appt scheduled. Maybe they were running a little behind. Clean area, and cool music in the background too

Very knowledgeable and professional! Another clinic couldn't figure out why my dog had been losing…read morehair for over a year. They didn't even examine his teeth or manage to trim his nails. She was the first veterinarian to identify the cause of his hair loss, perform a thorough dental examination, and successfully trim his nails. I truly appreciate her attention to detail and excellent care. Highly recommend!

We took our cat in with a hurt leg and received the best service. Everyone was so nice. As soon as…read moreyou walk in you're greeted by a very cheerful receptionist. The vet assistants loved on my cat just like I do and the vet was very knowledgeable and easy to work with. She laid out multiple options for our furbaby and didn't push anything on us. You can tell everyone there truly loves working with animals.

Oh my goodness the service was so prompt and friendly. The location is humble and family inviting…read more Our Vet Tech was kind, patient and just the right amount of toughness to handle my scared dog child. Then the amazing Dr. Flan arrived and was detailed, lots of love, and took care of my Honey with the greatest of care. Knew exactly what to do for her to take care of her. The prices were affordable, not free but a lot better on my blown budget that did not include Doggy emergency vet visit! Dr. Flab and her staff were amazing! They were Hip, Fun, had patience with my Honey and affordable! So happy to have found a new Vet home!

We took our cat Mía today for a check up and Dr Humphrey and Nurse Naomi took really good care of…read moreher, they were both awesome and explained everything very clearly to us and they took their time and were very friendly and patient with us. Nurse Naomi in particular was very great, and she really cared for Mía, who is a special needs cat, and was extremely nice and affectionate and careful with our fur baby. Thank you very much Nurse Naomi. if you're looking for a place that takes care of your pet I highly recommend Pacific Pet Hospital.

Dr Humphries, Janet, Tilly & Atziry provided the most thorough veterinarian services. I am so…read moregrateful to have found this place & for the personable care. It was my dog LeeRoy's first visit at Pacific Pet Hospital and they now have another loyal customer!! (They are quite popular) The place is clean and comfortable. The doctor & his team are very knowledgeable and sharp. They provided detailed explanation of the findings and treatment plan for my dog. (chronic ear infections) See you for our check up in a few weeks! Thanks again PPH!

We've been going for years so my review is overdue! Dr Urbina and her team always take such good…read morecare of our pups! I can usually get a same day or next day appointment. During this most recent visit, we picked up a probiotic for our Aussie Shepard pup, got allergy shots for our mini-schnauzers and met with Dr Urbina to check our schnauzers tail that's been bothering her. Dr Urbina is well trained, knowledgeable and doesn't pressure us with options like other vets. Their vet techs (we love Breanna) are so caring and helpful too. Other procedures we've had done for our pups: dental cleanings, x-rays, biopsies, and when our schnauzer had pancreatitis (so scary!), we came here to have daytime water drip when we finished at the Emergency vet overnight. Parking- it's street parking but we always find a spot. It's nice to have all the grass because when our pups are nervous, we'll take them around the grassy area before the appointment. Overall, We love this place and will continue supporting small local businesses!

I had a great experience here! One thing I really appreciate is that they actually answer the phone…read morewhen you call. I called three other veterinary offices and only got voicemail and had to leave messages waiting for a call back. Their prices for vaccinations are also very reasonable--actually cheaper than many other vets and only slightly more than standing in line for an hour at the low-cost clinic on Bonita Road. It's so nice to find a veterinary office that is affordable, responsive, and easy to work with. I definitely recommend them!

Dr. Teran is awesome! I have a medically complicated cat who is FIV positive and had really bad…read morestomatitis and issues with her teeth. Dr. Teran has been caring for her for over a year now and we have had many visits to get these issues under control. Now, my cat is doing great, and while it took awhile to find what treatment plan worked best for her, she is doing a lot better now. I can tell Dr. Teran is very passionate about the animals she cares about and is very easy to talk to about problems and concerns. The vet techs and other staff are also awesome. 10/10 service, would 100% recommend Telegraph Canyon Animal Medical center.

I'm pretty disappointed with our experience here. Before scheduling the appointment, we clearly…read moretold the clinic that we needed clearance/recommendation to see a dog chiropractor for our dog. When we got to the appointment, the vet told us she wouldn't provide that because of her personal morals. I respect that veterinarians can have their own opinions, but it would have been really helpful if the clinic had told us that upfront before we booked and paid for the visit. Because of that, the appointment ended up feeling like a waste of time. Instead, the vet recommended several medications. We may consider that route eventually, but we were hoping to try a more holistic approach first and simply needed the clearance we had asked about ahead of time. To make matters worse, while we were waiting in the exam room there were two large fleas crawling around. Seeing fleas in the room at a veterinary clinic was pretty concerning. Overall, the lack of transparency beforehand and the cleanliness issues made this a frustrating experience.

Yesterday I called because our 3yr. old is having itching so we're going a new meds…read more So she'll feel better We can start her meds tonite!!

I've been a client for more than 6 years and never had a bad experience until today. My…read moreappointment was at 1:00. I was put in an exam room, shortly after a tech came in to ask preliminary questions. She said Dr Kazumi would be in after a few minutes. At 1:30, I went to the front desk to find out the delay. No one came in to say there was an ongoing issue which delayed the Dr. She came in at 1:40 and said there was a procedure which took longer than expected. No apology for the delay. She then did a 5 min exam which consisted of telling me what vaccines were coming up. No physical check of the eyes, ears, teeth, abdomen, joints etc. My pup has gained 10 pounds since she saw her 1 year ago, no questions about her diet or what could be recommended. For this I had to pay $74 for a "non" examination. I received no response when I questioned what was included in an examination. I'm afraid the office is turning into an assembly line much like the corporate owned vet clinics. I couldn't wait for the staff to give me my Rabies certificate but was told they would email me the paperwork. 2 hours later I returned to pick up the paperwork because it was never sent. I have 3 dogs registered with this facility and know it's going to be awkward when I have to return in a month for their follow up exams/vaccines. In the past the service has never been this disjointed. The staff was always friendly and helpful. I'm wondering if their growth is at the expense of the service I was use to receiving.

It has taken me a couple months to leave this review. I was too emotional and heartbroken. Now that…read moreI have peace and acceptance I can move forward with sharing. This is specific to Dr. Sinopoli and her team. God placed the right people in my path to see my Einstein through his transition. I remember the exact moment when I saw my little guy's condition change. When you are one with your fur baby, you just know. Our visits to the vet were more frequent and there were no real answers. We monitored... I was so desperate for answers I blessed by being assigned to Dr.Sinopoli. She made recommendations we put into action. Although we did our best it was evident there was a decision to be made. She provided me with options. Never once did she persuade me one way or the other. We looked into oncology/surgery and pet hospice (Lap of Love) . I did my due diligence for my Einstein. It was the hardest decision and the most heart wrenching experience to have to send my Joy, my companion, my reason, my Einstein over the rainbow bridge. Dr. Sinopoli held his paw and my hand every step of the way. Even after my Einstein crossed over , Dr. Sinopoli and her team were there. They checked in on me . Had I met Dr. Sinopoli sooner perhaps the outcome might have been different. Perhaps she was sent to Einstein and I at the appointed time. I am forever grateful for her kindness and her support. -Yara and Einstein

Dr Murillo and her team have been incredible. Our cat has a fungal infection, we think from a bird…read more Her spine was affected and she can no longer use her back legs. And Otay pet didn't just diagnose and bye. They call, and text us almost weekly updates. It feels so good knowing they are there. We are an entire family who comes to Otay Pet Vets. My in laws have been coming here for years. Our dog Teddy does as well. Thank you!!

In a frenzy to find a emergency animal hospital we stumbled across this place, after our dog had…read moretwo events of losing consciousness within an hour. The location was close to us and they operate 24 hours, even during holiday weekends. We took in our dog, nearing midnight and without an appointment. The vet told us about the potential conditions she's dealing with, after stabilizing her. They suggested that she stay overnight for continued monitoring. This caused us great worry, due to the rapid decline of her health and the expense we would endure. Though it gave some relief as we were able to get some rest and hope for the best as they tend to her. The team over there were attentive and informative, providing constant contact with my my wife and I about any changes in health. Although we're now missing now a big part of our family, I can say this place really took great care in trying to give our dog a better quality of life. Thank you!

We came here under an emergency for our dog who has a seizure and the team treated us very well…read more Showing up at midnight on a Tuesday, it seemed like we brought the rush in with us because the lobby filled up quickly after. You never know when this place is busy or not but they do a good job to get your animals taken in. The tech quickly took our pup and assessed him. They stabilized him, let us go back to see him and also meet with the evening Vet within a few hours. I was surprised at how young the Veterinarians are but was impressed by their bedside manner with all of our questions, talk through options calmly and I didn't feel pressured to make a decision on any of the options. You can tell the day shift and the night shift communicate and coordinate well with eachother. That's hard to find across shifts with our industries/companies but I was impressed that they made it a nice transition between doctors. Highly recommend taking your animals here for the evening or weekend emergencies.