Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

I took my laptop in for a OS reinstall and data transfer. They lost all my baby pictures from many…read moreyears ago. I was heartbroken. All they said was sorry. I will never go back and I was devastated. They said I don't know what happened.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

I have known Pete for many years and he does great work! He's built several computers for us. Just…read morea heads up, though, he no longer has a shop. He either does home calls, or picks up your computer.

Quick to respond, easy to understand and eager to assist. I hired Carlos for commercial ethernet…read morecabling for a POS system. Installation was smooth and he even saved the day with extra cables that I forgot to bring! I would recommend this business for any small commercial project.

I was considering getting a new computer but had Carlos fix a few issues. Now it works like new,…read morevery happy with Carlos work and personality. He is very prompt to respond and explains in a way that I can understand. I will use him again!

I had just spent a considerable amount of money on high-end PC parts for a new build. I assembled…read morethe computer, but ran into issues installing and updating the operating system. It was clearly a hardware problem that I could not figure out. I double and triple checked my work, checked the seating of all the components, and was at a loss to figure out what the problem was. I have experience building PCs, so making the decision to drop it off at a shop was unthinkable. However, after talking to Darin over the phone, he assured me he could troubleshoot my assembly and if necessary isolate any faulty components on the bench in time for me to RMA them. I dropped my computer off shortly before they closed for the Labor Day weekend, and had a very pleasant conversation with Darin and Jesse. They are two sharp guys who genuinely care about providing a superior level of customer service as well as some creative and valuable learning opportunities about computers for local kids. Chris gave me a call a few days later and let me know that after confirming that my assembly was done correctly and all the parts were functioning properly, the problem came down to a year old BIOS version on my brand new motherboard, something that had never occurred to me to check. They were able to flash it then get Win 11 installed and fully updated. They performed stress and thermal tests on all my parts and Darin personally insisted on carrying my box to my car when I came to pick it up. As a parting gift, he gave me what was probably the deepest dive into case fan configuration and airflow that I'd ever had with a sane human being. So far it's running great, and the cost was quite a bit less than I'd expected to have to pay. This isn't exactly the sort of service I have any desire to need an a regular basis, but if I did, I wouldn't hesitate to give these guys a call. I would recommend them to anybody who was in need of any of the services they perform. It's really easy to support a good group of people doing good work.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Customer service is the best! Answer calls and help! Home network that works flawlessly!read more

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

a friend gave me her old hp pro desktop computer & now it…read moreis working very well. repair was fast and very reasonable. thank you

From the owner: We have been in business over 16 years. We are customer focused and dedicated to doing good work…read morefor a good price. Though we began as a PC Refurbisher, we are a full service IT company. Our Sr. Technician has performed warranty repairs on HP and Dell (computers and printers) for customers including Amazon, Twitch, Bank of America, Wells Fargo, USPS, AAA and BestBuy.

Scott was super helpful. He was able to figure out why my PC froze up. He added a new M.2 mvme SSD…read morefor me and got my PC back up and running. Turn around time was about a week. Definitely recommend Scott for your PC needs.

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

Craig from STS was awesome! He helped me with my IMac issues and got me all set up and working…read moreefficiently! He is very knowledgeable about computers and also set up my MacBook laptop! I would definitely recommend STS for any computer related issues!

I had just bought a new computer and screwed up the info I needed to put in to set it ip. I…read morethought I could fix it it on my own, no big surprise I could not. Through Next Door I found Craig. Finding him felt to me like one of those gifts that came from a power greater than myself. I was able to set up a time with him that worked for both of us even though he is a busy man. As he should be. Through eavesdropping on his phone calls i discovered that he has returning business. I'm so happy with the help he provided on my brand spanking new computer, and for the first time ever I feel as though I'm no longer alone in the computer world. His price is fair and I felt as though i got a lot for what I spent. This nice man is well worth the price!

Had to get a new laptop in a hurry and Tom was just great. After cleaning my old one so I could…read morestill use it temporarily he ordered a new one and had it completely loaded with all of my apps and files ready to go in a week. Really nice guy. Very professional. He even helped me with getting my phone re-connected to my car after the Bluetooth went on the fritz. No extra charge. I would use his service anytime in the future.

Tom at West County Computers saved me. I had a hard drive that failed on my work computer. He was…read moreable resolve the issue within 24 hrs. Wow!!! No loss of date and I was up and running again. Tom even helped me with an after service upgrade at no cost. I can't thank this company enough. Highly recommended. I would not hesitate to use Tom at West County Computers again Many Thanks!!!