Buyer be where, there phone cases are over priced as shit. The phone case broke with one drop…read more Service is okay, but everything is overpriced and low quality.

My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

I contacted them through yelp requesting a quote after my computer crashed & I wasnt able to access…read moreany of my data, I got a reply almost right away! I spoke to Fernando & he was kind enough to help troubleshoot over the phone but I wasnt able to get it to work so he came out SAME DAY to help! Within an hour he got it working again & even helped me set up my new printer. Great service, super helpful!

From the owner: We're here for all your computer needs in both business and residential, offering on-site and…read moreremote services, specializing in: Repair and troubleshooting in Windows and Mac. Tune Up's and Upgrades Printer Installation Software installations Virus Removal Networking Router and Wi-Fi configuration. Smart Home Device configuration. Backups And more

Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

I took my laptop in for a OS reinstall and data transfer. They lost all my baby pictures from many…read moreyears ago. I was heartbroken. All they said was sorry. I will never go back and I was devastated. They said I don't know what happened.

Richard has worked on my computer for years. He's my "go to" guy. He is always available the day I…read morecontact him. He's reasonable with his charges. If I have questions he's helpful on the phone. Always pleasant and professional. I highly recommend him to everyone!

SIMPLE BATTERY REPLACEMENT ON LAPTOP BECOMES AN ORDEAL …read more... Incompetence, erratic behavior, shoddy workmanship, missed deadlines, lack of accountability This account was written by close friend who had a very upsetting experience after taking a Mac laptop to Richard Dow for a new battery--an ostensibly simple hardware fix. I offered to post it so others do not have to go through similar frustration. 1. I bring my laptop to a driveway so Richard could "see inside." HE RETURNS IT WITH TWO OUTSIDE SCREWS STRIPPED AND REMOVED FROM CASE. He has to order the battery and tells me he hates Macs though he claims to be a Mac repairman. 2. I return a week later to drop off laptop, supposed to be ready in 30 minutes. HE MISPLACED BATTERY. I go home, ready to call another repairman, he calls, found battery. 3. I bring it back at the agreed upon time. It won't be done for "a while." HE NEEDS TO FIND AND REPLACE TRACK PAD CABLE, WHICH WAS FINE BEFOREHAND! He gets mad because I'm upset and he's the one doing all the work!! Price has changed twice because of extra time. I do not pay the second increase and retrieve the laptop towards the end of the day. 4. Battery starts up that evening, but the next morning it is dead. Won't hold charge. 5. I take it to a professional technician in another city and watch as he opens the case. BATTERY NOT SEATED PROPERLY, TRACK PAD MISALIGNED, INTERNAL SCREWS STRIPPED, A SPACER BENT AND UNUSEABLE. I paid for this 2nd technician to correct Richard's errors.

Super Service, Scott (Everything Support) awesome and right there when we need him. Jay is our go…read moreto Mitel phone guy...after hell with phones, we're finally in the right place with the right system (THANK YOU GRAPEVINE!) There are some other very nice and very helpful folks. Check out their music side (Lavish Hi-Fi) with sound to surround with. Expert help there, I think they're tops!

Just moved in w/ dad, wanted to get my computer on his internet, thought we needed a DSL splitter,…read morehunted *all* over for this ultra rate device, finally came in here. If you go to Google Maps and enter in 99 west north in Healdsburg, this is the door we entered, the one in the middle with the awning. Everyone we interacted with in this bldg was super extra nice. I recounted how frustrated we were with our seemingly unique internet needs, and someone (wish I could recall his name) ended up hooking us up (aka for FREE) with a slightly used (but still working) DSL modem/router that works great. In short, go see these guys about your tech/networking needs, they will actually take the time and talk with you about stuff, rather than professing total ignorance at their own products then shoo-ing you out the door (like some other name-brand tech stores around here).

Quick to respond, easy to understand and eager to assist. I hired Carlos for commercial ethernet…read morecabling for a POS system. Installation was smooth and he even saved the day with extra cables that I forgot to bring! I would recommend this business for any small commercial project.

I was considering getting a new computer but had Carlos fix a few issues. Now it works like new,…read morevery happy with Carlos work and personality. He is very prompt to respond and explains in a way that I can understand. I will use him again!

Jamie helped me recover my precious data from my old SSD drive and suggested helping me build my…read moreultimate gaming PC. She was able to pick all the right components that I needed for my setup. Great person to talk to and very knowledgeable w/ all the tech talk. Thanks Again Jamie!

My business computer crashed and needed the entire OS to be reinstalled, and of course I lost the…read moredisc. I contacted Geek Girl Pc and she fixed my computer in a day it works like new!! Thank you so much!! I highly recommend for your computer needs. Very reasonably priced.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.